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Holiday Inn Express Hotel & Suites West Long Branch

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294 Highway 36 East, West Long Branch, NJ 07764
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Holiday Inn Express Hotel & Suites West Long Branch
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223 Reviews from our TripAdvisor Community

Traveler rating
    123
    65
    25
    6
    4
See reviews for
70
38
19
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (223)
  • Mar-May only
    (58)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (56)
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    (32)
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There are newer reviews for Holiday Inn Express Hotel & Suites West Long Branch
See the most recent reviews
Tenafly, New Jersey
1 review
1 of 5 stars Reviewed October 5, 2012

Pool was dirty, costumer service was very bad. i left an item in the room, I asked the hotel to send it to me by UPS and I will pay for it, they refused.I called again to see if they can do it and they did not find my pkg.

Was this review helpful? Yes
Hotels_Unlimited_Inc, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

We are very sorry that you were unhappy with the customer service provided by our staff. While we, of course, can’t guarantee the return of lost items, we are always happy to help find and return lost and misplaced items. In this case, our front desk did offer to send the item to you via Fed Ex, but we understand... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 4, 2012

I had some ups and downs with my stay at the holiday in. Lets start with the good. The hotel was clean and the staff was kind. The value is fair and the rooms are acceptable as well. However, my non smoking room smelled like smoke and I was moved to another room that still had a foul smell in... More 

Was this review helpful? Yes 1
Hotels_Unlimited_Inc, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

We are sorry that your recent stay wasn’t 100% satisfactory, and will take every possible step to earn your 5-star review in the future. We’re always glad to move guests to a new room for any reason when availability permits. We understand that there were issues with the fit of your Jacuzzi cover, but that this in no way impeded... More 

Brownsburg, Indiana
Level Contributor
115 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed September 24, 2012

I stayed for one night in this HIE for business, and I can honestly say that I had no complaints. My room was nice and clean (and upgraded, for those of you in the Priority Club). The breakfast was hot, clean, and well staffed, and there was ample parking around the hotel. All in all, one of the better HIEs... More 

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Pittstown, New Jersey
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 23, 2012

Spent a couple of nights at the Holiday Inn Express in West Long Branch this past week. Booked the reservation on line through Trip Advisor at a very competitive room rate. From the moment we checked in our stay was very comfortable. The front desk manager was so helpful in recommending places for dinner and fun things to do. And... More 

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Atlanta, Georgia
Level Contributor
205 reviews
140 hotel reviews
common_n_hotel_reviews_1bd8 467 helpful votes
4 of 5 stars Reviewed September 20, 2012

My wife and I spent one night here, as we had some things we needed to do in the area. Nice reasonably priced hotels are hard to find in the area, and this hotel met all of our needs. Our room with a king-size bed was an adequate size and very clean. The hotel is set back from a busy... More 

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Pennsylvania’s Endless Mountains, Pennsylvania
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 15, 2012

We went to a wedding in Long Branch Beach and stayed at this Holdiay Inn. We had over ten rooms and everyone said how friendly and professional the staff were, and how clean and airy the rooms were. Long Branch beach was only 4minutes away. Good breakfast and a very pleasant stay.

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Manchester, New Hampshire
Level Contributor
79 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 11, 2012

I generally stay at IHC properties for my extensive business travel, because the prices are reasonable and the quality is generaly good. This property was no exception. Everything at the hotel was very clean, staff were professional, and the location was solid. The price was very reasonable. I was greeted as a Priority Club member and given water and cookies.... More 

Was this review helpful? Yes 1
Pinckney, Michigan
Level Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 4, 2012

It is a nice hotel, the rooms are spacious and clean. The Internet service is okay, not the fastest as noted else where. However, the location is great. I was there on business but had time to visit the beach in the evening that is just a short distance away. The staff is friendly and helpful, I would go back... More 

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Union City, New Jersey
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 21, 2012

We stayed at this Holiday Inn during a weekend beach get away. The hotel is very clean and rooms are comfortable and up to date with flat screen TV and modeen bathroom. The check in process at the front desk is quick and easy. Tthe front desk staff is friendly and efficient. There is an indoor pool that looked inviting... More 

Was this review helpful? Yes 2
Montreal
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed August 17, 2012

The room (a 1 bedroom suite) was nice, very clean and decently appointed. The staff were pleasant. The location can be easily missed when driving. The Internet was very inconsistent. It was fast during certain parts of the day and painfully slow during others. The ac can be noisy coming on and off, but sounds from the hall were barely... More 

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