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Holiday Inn Express Hotel & Suites West Long Branch

2.5 of 5 294 Highway 36 East, West Long Branch, NJ 07764
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites West Long Branch
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Holiday Inn Express Hotel & Suites West Long Branch
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178 reviews from our community

Traveler rating
    92
    58
    18
    6
    4
See reviews for
57
30
17
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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There are newer reviews for Holiday Inn Express Hotel & Suites West Long Branch
See the most recent reviews
West New York, New Jersey
2 reviews
5 of 5 stars Reviewed October 19, 2014

I couldn't expect more from this hotel. The room was clean and the management was welcoming and helpful. The pool and Jacuzzi is not huge but very well maintained. We were so close to the ocean/down town yet away from the rush people. I would totally come back for a weekend getaway.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear banole, Thank you for the excellent 5-star review of your recent stay at the Holiday Inn Express Hotel & Suites West Long Branch! We are very happy to hear that you enjoyed your accommodations and our fantastic location the the beach and downtown. We look forward to having you stay with us again! Sincerely, Holiday Inn Express Hotel &... More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 17, 2014

The management and staff were wonderful. Breakfast was delightful and plentiful. I'd stay there again any time. Rooms were clean and pleasant. The beds were comfortable. We had a near-awful experience w/a lack of cleanliness at a hotel down the st. from this one. Anton, the mgr. on duty the night we stumbled into Holiday Inn was kind, professional and... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Bernadette H, Thank you for the outstanding review! We are so happy to hear that you completely enjoyed your entire stay with us at the Holiday Inn Express Hotel & Suites West Long Branch. We will be sure to share your review with Anton and the rest of the staff as I am sure it will brighten their day.... More 

East Brunswick, United States
2 reviews
5 of 5 stars Reviewed October 4, 2014

Minutes from Long Branch, near many restaurants, nice, clean and quiet with free wi-fi! The room was beautiful. Looked like new. Heated pool is a bonus. Absolutely loved the complimentary breakfast. The only drawback is that this hotel is booked every weekend, but if you call the hotel directly you might find a room even though the the website says... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear John S, Wow - thank you for the wonderful review! We are so happy to hear that you completely enjoyed your stay with us at the Holiday Inn Express & Suites West Long Branch. We greatly appreciate your recommendation to other travelers, and we look forward to having you back soon. Sincerely, Holiday Inn Express & Suites West Long... More 

Newark, Delaware
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 13, 2014

Stayed here one night for a friends wedding; the hotel was located between the ceremony and reception venues and was chosen by the bride/groom for a group rate. For full proper context, I am a frequent short-stay traveler and frequent both expensive hotels and bottom-dollar dive motels. Staff was friendly and receptive. I had specifically booked a smoking room, which... More 

Was this review helpful? Yes 2
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Michael B, Thank you for the wonderful review! We are absolutely thrilled you enjoyed your stay and enjoyed your accommodations and all the amenities the hotel has to offer. We do our best to make sure all of our guests have an exceptional stay, and it's great to hear that the staff was able to assist you with all... More 

North Bergen, New Jersey
Top Contributor
72 reviews 72 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 7, 2014

The hotel is conveniently located just off the GSP and close to the beach! The staff is friendly and the rooms are good size and clean The only problem we have was the wi fi connection in the room is not so good, so we decided to connect from the lobby, it was much stronger Great weekend at Long Branch... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

We are absolutely thrilled to hear that you enjoyed your weekend escape at the Jersey Shore with us at the Holiday Inn Express & Suites West Long Branch! We greatly appreciate the 5-star review, and we hope you choose to stay with us again soon. More 

Smyrna, DE
Top Contributor
89 reviews 89 reviews
30 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 25, 2014

Typical Holiday Inn Express if you're familiar with the chain. For this hotel the front desk was efficient, however the front desk layout is tight and could be problematic if busy. Room was clean and comfortable however a/c was just so-so and never really cooled room below 72 degrees (but it was hot and humid). Hotel is in an older... More 

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thanks for taking the time to review our hotel. Feedback is always appreciated, and helps us further our pursuit of excellence. We're glad you enjoyed your stay, and hope to see you again soon! More 

2 reviews
2 of 5 stars Reviewed August 21, 2014

I stayed one night in Holiday Inn in Long Branch and the staff was very unfriendly and compleatly ininterested. For instance, When i got there at 11:30 am, they told me i could check in at 1pm and that i was getting a crib. When i came back from the beach (15 minute drive), they told me that it wasn't... More 

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thank you for your review. We're so sorry that you were dissatisfied with your stay and that you had communication issues with our front desk. We do our best to accommodate early check-in requests, which is of course difficult during the busy summer season... but we agree that it's 100% our responsibility to be clear about what we can and... More 

Akron, Ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 19, 2014

This was a very nice hotel very near Asbury Park where we were going the next day. The accommodations were great for a large family. The room had a jacuzzi and the kids enjoyed lounging in it after a long day at Six Flags. The breakfast was more than adequate. And the pool was nice enough to entice us to... More 

Was this review helpful? Yes 1
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thank your for your review. We're so glad that you enjoyed the jacuzzi and complimentary breakfast, and that our team member at the front desk helped you with area recommendations. It's true that we can't guarantee rollaway bed available - sorry about that inconvenience. Happy travels, and hope to see you again soon! More 

San Diego
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 14, 2014

top rate service, amenities, and acommodations. You'd expect nothing less from Holiday Inn. There was also a nice continental breakfast in the AM. Very close to Monmouth Race Track as well as all of the major highways.

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thanks so much for your review. Making our guests happy means the world to us! Hope to see you again soon. More 

Gaithersburg, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 14, 2014

Overall our stay was pleasant. The room, guest services, housekeeping, laundry facilities, pool, fitness center, were all clean and met our expectations. Aside from the coffee, which was very good, the breakfast was of terrible quality - literally the kind of food you would expect from a 7-11 store. The serving area was also much too small for the number... More 

Was this review helpful? Yes
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Additional Information about Holiday Inn Express Hotel & Suites West Long Branch

Address: 294 Highway 36 East, West Long Branch, NJ 07764
Phone Number:
Location: United States > New Jersey > Jersey Shore > West Long Branch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Long Branch 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Hotel And Suites West Long Branch
Holiday Inn West Long Branch
West Long Branch Holiday Inn

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