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Holiday Inn Express Hotel & Suites West Long Branch

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294 Highway 36 East, West Long Branch, NJ 07764
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Holiday Inn Express Hotel & Suites West Long Branch
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Holiday Inn Express Hotel & Suites West Long Branch
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206 reviews from our community

Traveler rating
    112
    61
    23
    6
    4
See reviews for
64
32
17
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
  • Portuguese first
  • Spanish first
  • Any
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  • All months
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Wallingford, Connecticut
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Arrived before check in and were very happy to be able to settle in earlier than stated check in time. We were able to get to visit with friends a bit sooner than planned. Very pleasant young lady at the front desk gave service with a big smile and inviting manner. Room was good size decorated in a very stately... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear barbish, Wow - thank you! We are so happy to hear you enjoyed everything about your recent stay with us at the Holiday Inn Express & Suites West Long Branch from our award-winning accommodations and amenities to our exceptional staff. We greatly appreciate your review, and we hope to see you again soon! Sincerely, Holiday Inn Express & Suites... More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I had a series of problems at this hotel. The first night: It was 76 degrees & humid and no A.C. running in the room with my two double beds. Had to call, a tech did come in, he fixed the a.c. in the late afternoon. I returned later in the evening and black mold spores were all over the... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear William H, We are very sorry to hear that you did not completely enjoy your stay with us at the Holiday Inn Express & Suites West Long Branch. We have addressed your review with management and the staff on duty during your stay, and we would like to take this opportunity to address your concerns. We understand that your... More 

lawrenceville,ga
Top Contributor
252 reviews 252 reviews
210 hotel reviews
199 helpful votes 199 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had a meeting at a shore hotel but wanted to save some money and selected the Holiday Inn Express. What a nice stay. It was a 15 minute drive to my meeting. The hotel is clean and comfortable. The front desk staff were all very kind and helpful. I would certainly stay here again!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear motherjanegoose, Thank you for choosing to stay at the Holiday Inn Express West Long Branch! We are so happy to hear you enjoyed your accommodations and our convenient location to the Jersey shore. We greatly appreciate your review, and we look forward to seeing you again soon! Sincerely, Holiday Inn Express & Suites West Long Branch More 

Brooklyn, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

its an average holiday inn hotel. its clean and the service it not too bad. The only bad thing about this hotel is the fact that you are far away from the beach, but the hotel has an indoor pool!!!! there are some grocery stores around and fast food place!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Araceli C, Thank you for your review of your stay at the Holiday Inn Express & Suites West Long Branch! We are very happy to hear that you enjoyed your stay. We are surprised to hear that you said we are far from the beach, as we are less than 15 minutes away from several New Jersey beaches. Thank... More 

East Rutherford, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

The best hotel to stay at! The rooms are always clean, staff is friendly and willing to help with any questions or concerns, noise level was quiet, free wi-if is always a plus and the free breakfast was great!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Taylor P, Thank you for the wonderful review of your stay at the Holiday Inn Express & Suites West Long Branch! We are so pleased to hear that you enjoyed your accommodations, the amenities we offer, and the exceptional service provided by our staff. We greatly appreciate your review, and we hope you choose to stay with us again... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a family get together during holiday break. parents, children, grandchildren. a rather large group. we took 4 suites and 2 standard rooms. I cannot say enough about the people and the management there. They did everything they could to make our stay as pleasant as possible. Anything we needed was taken care of quickly and with a smile.... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear tevelh, Thank you so much for this amazing review of your recent stay at the Holiday Inn Express & Suites West Long Branch! We are so pleased that you and our family had an exceptional stay. It is wonderful to hear that our staff went above and beyond to make sure everyone had everything they needed and wanted for... More 

1 review
5 of 5 stars Reviewed April 15, 2015

Staff was excellent very professional. Clint and Samantha were wonderful. BBPI INC. was very happy with your services. The facility was very well kept, the rooms were beautiful and the atmosphere was very welcoming. The surrounding area had a lot to offer from dunkin dounuts,to the Monmouth mall. Would Highly Recommend This hotel. Thanks

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Sharon B, Thank you! We are very happy to hear that you and your group had a fantastic stay with us at the Holiday Inn Express & Suites West Long Branch and completely enjoyed your accommodations and all the amenities we offer. We will be sure to share your review with Clint, Samantha, and the rest of the staff,... More 

1 review
3 of 5 stars Reviewed April 10, 2015 via mobile

Good for a business stay mainly! Poor Internet and WiFi service! Breakfast staff isn't too friendly and don't expect any bacon for breakfast, if you're a bacon lover! Tired sausages for breakfast every morning! Limited towels in the bathroom, but house keeping will gladly deliver more when asked. Front desk staff is great!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maurbdix, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We are happy to hear that you enjoyed your accommodations, but are disappointed to hear that you did not enjoy the complimentary breakfast we offer at the hotel. Our breakfast is a brand standard, and we typically... More 

Poughkeepsie, New York
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 7, 2015

We were looking for the last minute hotel in a nice place withing about an hour driving distance from New York. We did not know about Long Branch and did not have any expectations. Most of the hotels in the area were otherwise booked or asking for an exorbitant price. When I found this hotel in the area and saw... More 

Was this review helpful? Yes 2
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maharaj12, Thank you so much for the outstanding review! We are so pleased you chose to stay with us while traveling from New York, and it is wonderful that you and your family had a great stay. We greatly appreciate your review, and we hope you choose to stay with us again the next time you travel to the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2015

Very nice. Clean and new facility that is well maintained. Breakfast was good with the classic HIE cinnamon rolls. If you are looking for a hotel to stay at for a few days I would recommend. The elevators where very fast which was nice . Gave me the bill under the door for easiest check out.

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jeb T, Thank you so much for the outstanding review! We are absolutely thrilled that you loved everything about your stay with us. We greatly appreciate your review and your recommendation to other travelers. Thank you again, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More 

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