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All 3 West Long Branch hotels

Holiday Inn Express Hotel & Suites West Long Branch

2.5 of 5 Hotel   |   294 Highway 36 East, West Long Branch, NJ 07764
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84%
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Darryl A Smyrna, DE
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  • Reviews (162)
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162 people have reviewed this hotel

Traveler rating
    80
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Smyrna, DE
Top Contributor
78 reviews 78 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Typical Holiday Inn Express if you're familiar with the chain. For this hotel the front desk was efficient, however the front desk layout is tight and could be problematic if busy. Room was clean and comfortable however a/c was just so-so and never really cooled room below 72 degrees (but it was hot and humid). Hotel is in an older... More

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thanks for taking the time to review our hotel. Feedback is always appreciated, and helps us further our pursuit of excellence. We're glad you enjoyed your stay, and hope to see you again soon! More

2 reviews
2 of 5 stars Reviewed 6 days ago NEW

I stayed one night in Holiday Inn in Long Branch and the staff was very unfriendly and compleatly ininterested. For instance, When i got there at 11:30 am, they told me i could check in at 1pm and that i was getting a crib. When i came back from the beach (15 minute drive), they told me that it wasn't... More

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thank you for your review. We're so sorry that you were dissatisfied with your stay and that you had communication issues with our front desk. We do our best to accommodate early check-in requests, which is of course difficult during the busy summer season... but we agree that it's 100% our responsibility to be clear about what we can and... More

Akron, Ohio
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very nice hotel very near Asbury Park where we were going the next day. The accommodations were great for a large family. The room had a jacuzzi and the kids enjoyed lounging in it after a long day at Six Flags. The breakfast was more than adequate. And the pool was nice enough to entice us to... More

Was this review helpful? Yes 1
San Diego
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

top rate service, amenities, and acommodations. You'd expect nothing less from Holiday Inn. There was also a nice continental breakfast in the AM. Very close to Monmouth Race Track as well as all of the major highways.

Was this review helpful? Yes
Hotels_Unlimited_Inc, Owner at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Thanks so much for your review. Making our guests happy means the world to us! Hope to see you again soon. More

Gaithersburg, Maryland
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall our stay was pleasant. The room, guest services, housekeeping, laundry facilities, pool, fitness center, were all clean and met our expectations. Aside from the coffee, which was very good, the breakfast was of terrible quality - literally the kind of food you would expect from a 7-11 store. The serving area was also much too small for the number... More

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Aiken, South Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We have stayed at Holiday Inn Express Hotels on previous trips, so we were surprised at the condition of this hotel. The room (king bed) was quite small. My husband didn't like it from the start, but I thought it was cozy. The main problem we had in our room was with the extremely slow draining tub. By the time... More

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Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Marelle214, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We are disappointed to hear that you did not completely enjoy your stay. Regarding the tub in your room, we always encourage our guests to contact management as soon as a problem arises so we can address... More

Northport, Alabama
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 18, 2014 via mobile

I have stayed at this hotel two times in the last month for business. The room was clean and spacious. The hotel staff were great and I felt safe in the area. The hotel is a great location and is a short drive away from NYC, Atlantic City and many quaint small towns. I will be back soon!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Judy H, We are thrilled to hear that you have enjoyed you recent stays with us at the Holiday Inn Express Hotel & Suites West Long Branch! We greatly appreciate all your wonderful feedback, and we look forward to your next stay. Thanks again! Sincerely, Holiday Inn Express Hotel & Suites West Long Branch More

Fairport, New York
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed July 9, 2014

We only stayed in town for one night and this hotel was great. Clean rooms, lobby area, and gym. Not to far from the beach and lots of retail and restaurants are close by. The staff were all friendly and helpful.

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear practicingvacation, Thank you for the 5-star review! We are glad you and your family had a wonderful stay with us at the Holiday Inn Express & Suites West Long Branch! We greatly appreciate your fantastic review, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More

Reading, Pennsylvania
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 7, 2014

We were in town for a wedding. The hotel staff was very pleasant and helpful with everything from making the reservations (part of the wedding group) to checking out. The breakfast was nice. It can get crowded as it is only a few miles from the beaches. There is a "code of conduct" type of form that has to be... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Justin R, Thank you for taking the time to share your wonderful experience at the Holiday Inn Express & Suites West Long Branch! We are glad that you and your friends had an exceptional stay with us after the wedding you attended. We greatly appreciate your review and hope you choose to stay with us again if you are... More

Plant City, Florida
1 review
5 of 5 stars Reviewed July 3, 2014

Very clean hotel, staff is very friendly, Breakfast was exceptional. Front Desk employees were very helpful in directing to local places to eat. Location to the University was exceptional. people in general were very friendly.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jeff R, Thank you! We greatly appreciate you taking the time to review your recent stay with us at the Holiday Inn Express & Suites West Long Branch! It is wonderful to hear that you enjoyed everything about your stay and found our staff to be friendly and helpful. Thank you again for the 5-star review, and we hope... More

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Additional Information about Holiday Inn Express Hotel & Suites West Long Branch

Address: 294 Highway 36 East, West Long Branch, NJ 07764
Phone Number:
Location: United States > New Jersey > Jersey Shore > West Long Branch
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Long Branch 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites West Long Branch
Holiday Inn West Long Branch
West Long Branch Holiday Inn

52 photos of this hotel

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Management photos: Courtesy of the property manager

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Hotel & grounds (10)
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Dining (8)
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Room/suite (12)
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Other (5)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay Smart at the Holiday Inn Express Hotel & Suites of West Long Branch, NJ, ideally situated near exit 105 of the Garden State Parkway, minutes from Monmouth Mall and beautiful Long Branch Beaches. We are proud to unveil the latest enhancements to our wide array of first-class features the addition of 42 new guest rooms as well as a heated, indoor pool, game room and state-of-the-art fitness center. As always, we offer attentive service with a personal touch to complement our spacious, attractive accommodations. Relax and revive with our Simply Smart bath collection and guest-recommended shower heads featuring three powerful spray settings. When it s time for work, you ll be pleased to find generous work desks, complimentary WiFi in our premier guest rooms and throughout the hotel, and a 24-hour business center. We also invite you to treat yourself to a stay in one of our large two-room suites or Jacuzzi suites for a step up in luxury. Every day, wake up to our complimentary Express Start Breakfast Bar, including scrumptious cinnamon rolls and select hot items. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
Number of rooms
86

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites West Long Branch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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