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Holiday Inn Express Hotel & Suites West Long Branch

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294 Highway 36 East, West Long Branch, NJ 07764
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Holiday Inn Express Hotel & Suites West Long Branch
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Holiday Inn Express Hotel & Suites West Long Branch
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200 reviews from our community

Traveler rating
    109
    60
    21
    6
    4
See reviews for
62
32
17
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (200)
  • Mar-May only
    (51)
  • Jun-Aug only
    (61)
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    (56)
  • Dec-Feb only
    (32)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Staff was excellent very professional. Clint and Samantha were wonderful. BBPI INC. was very happy with your services. The facility was very well kept, the rooms were beautiful and the atmosphere was very welcoming. The surrounding area had a lot to offer from dunkin dounuts,to the Monmouth mall. Would Highly Recommend This hotel. Thanks

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Sharon B, Thank you! We are very happy to hear that you and your group had a fantastic stay with us at the Holiday Inn Express & Suites West Long Branch and completely enjoyed your accommodations and all the amenities we offer. We will be sure to share your review with Clint, Samantha, and the rest of the staff,... More 

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Good for a business stay mainly! Poor Internet and WiFi service! Breakfast staff isn't too friendly and don't expect any bacon for breakfast, if you're a bacon lover! Tired sausages for breakfast every morning! Limited towels in the bathroom, but house keeping will gladly deliver more when asked. Front desk staff is great!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maurbdix, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We are happy to hear that you enjoyed your accommodations, but are disappointed to hear that you did not enjoy the complimentary breakfast we offer at the hotel. Our breakfast is a brand standard, and we typically... More 

Poughkeepsie, New York
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We were looking for the last minute hotel in a nice place withing about an hour driving distance from New York. We did not know about Long Branch and did not have any expectations. Most of the hotels in the area were otherwise booked or asking for an exorbitant price. When I found this hotel in the area and saw... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maharaj12, Thank you so much for the outstanding review! We are so pleased you chose to stay with us while traveling from New York, and it is wonderful that you and your family had a great stay. We greatly appreciate your review, and we hope you choose to stay with us again the next time you travel to the... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice. Clean and new facility that is well maintained. Breakfast was good with the classic HIE cinnamon rolls. If you are looking for a hotel to stay at for a few days I would recommend. The elevators where very fast which was nice . Gave me the bill under the door for easiest check out.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jeb T, Thank you so much for the outstanding review! We are absolutely thrilled that you loved everything about your stay with us. We greatly appreciate your review and your recommendation to other travelers. Thank you again, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More 

Maplewood,NJ
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

My husband booked a room last night through Holiday Inn and not a search engine, because we have stayed here before. We asked for an upgrade to a king size bed. We are priority members and were assured by the very nice gentleman at the front desk that when we returned from a family wake and dinner that a room... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear SlevinMaplewood_NJ, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We have discussed your concerns with management and would like to take this opportunity to address your concerns. We understand that when you were making the reservation on the phone with one of our front desk representatives,... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at the Holiday inn, in West Long Branch. Everyone from check in to check out was supper friendly and were quick to answer any questions I had. Really made me want to go back soon! Can't wait to visit back in summer! I would really recommend his hotel if your looking to enjoy the Jersey Shore... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Justin9618, Thank you for the wonderful review of your recent stay with us at the Holiday Inn Express & Suites West Long Branch! We are pleased that you enjoyed your accommodations and that our staff provided exception service for the duration of your stay. Thank you again for the wonderful review, and we look forward to seeing you again... More 

Montoursville, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed there March 21 2015. We had a king size bed, non smoking room. It was a clean room, inviting, slept well, it had a 4 cup coffee maker in there, a microwave, hair dryer, iron and a ironing board. They give you the password for free wi-fi! The continental breakfast was very good! Would recommend to anyone staying... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear capemaygrl, Wow - thank you for the fantastic review! We are absolutely thrilled that you enjoyed everything from your accommodations to all the great amenities we offer. We greatly appreciate your wonderful review and your recommendation to other travelers, and we hope to see you again soon! Sincerely, Holiday Inn Express & Suites West Long Branch More 

1 review
5 of 5 stars Reviewed 4 weeks ago

One of my colleagues referred me to this property and I was very pleased with my stay. I stayed while I was on a business trip. I called the hotel a few days before arrival and made a few request and all my request was met without me even asking again. At check in, the front desk representative was so... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Dawn_1117, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch! We are absolutely thrilled that you enjoyed everything about your stay with us from our award-winning accommodations to our phenomenal staff to all the amenities we offer. We greatly appreciate your review, and we look forward to... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I had to book a room last minute and found this tucked away treasure. Check in was a breeze. Rooms were very clean and surprisingly well appointed for an express hotel. The staff was professional and very friendly with a "How are you today?" or a "Good morning!" from everyone I encountered. Great value and I will definitely stay here... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Margie M, Thank you for your 5-star review! It is wonderful that you completely enjoyed your stay, and we are pleased to hear the staff was professional and friendly for the duration of your stay. We greatly appreciate your review, and we look forward to your next stay! Sincerely, Holiday Inn Express & Suites West Long Branch More 

SAbury Park, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I wouldn’t normally chose a Holiday Inn Express, but I needed a room for out of town guests. I could not have been more pleasantly surprised. The service was efficient and the hotel was spotless! They are returning to the area for a wedding this summer, and I have already made them reservations for that weekend. This hotel is in... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Mark_Asbury, Thank you for taking the time to share your recent experience with the Holiday Inn Express & Suites West Long Branch! We are happy to hear that everyone loved their stay and that you plan on staying with us again this summer! Thank you again, and we look forward to seeing you soon. Sincerely, Holiday Inn Express &... More 

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