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Holiday Inn Express Hotel & Suites West Long Branch

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294 Highway 36 East, West Long Branch, NJ 07764
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Holiday Inn Express Hotel & Suites West Long Branch
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223 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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  • All months
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Staten Island, New York
5 of 5 stars Reviewed 5 days ago NEW via mobile

The staff was so helpful. The friendly front desk staff even gave us coupons as well as a map and a list of places to eat. The hotel was so clean!! Shower worked great. You couldn't beat the price for this high quality hotel.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Sharon A, Thank you! We are pleased that the staff made your stay with us exceptional. We pride ourselves in providing top-notch customer service, and we are so happy your stay was everything you had hoped. Thank you again, and we hope you choose to stay with us again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More 

Oceanport, New Jersey
1 review
5 of 5 stars Reviewed 5 days ago NEW

While undergoing home construction, my husband and I chose the Holiday Inn Express in W. Long Branch, NJ after exploring about 5 other similar accommodations. This hotel could not have worked out better. From the front desk (managers Brook and Clint) to the breakfast and housekeeping staff, it was a "family" atmosphere. They do everything possible to make the stay... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Cathy K, Thank you for this wonderful 5-star review! We are so happy that you completely enjoyed your stay while your home was under construction. We will be sure to share your review with Brooke, Clint, and the rest of the staff as I am sure it will brighten their day. Thank you again, and we hope you stop... More 

minneapolis
Level Contributor
221 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 1 week ago

we thoroughly enjoyed our stay at this holiday inn express. our room was quiet, comfortable, small fridge, small micro, crisp sheets, nice towels, nice amenities in the bathroom. only 4 stars because there was no wifi on the fourth floor close to room 400. very disappointing. we had to keep going to the lobby for any wifi. otherwise, a very... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear seetheworld010, Thank you so much for the wonderful review! We are absolutely thrilled that you completely enjoyed your stay with us at the Holiday Inn Express & Suites West Long Branch. We greatly appreciate your review and feedback. We will look into the issue regarding WiFi on the fourth floor. Thanks again, and we hope you choose to stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I decided to head down to the shore for a few days for a mini get away and we picked this hotel because it was within a few miles to the beach. I'm really glad we chose to stay at this hotel for a few reasons. First, the price was very reasonable compared to some of the... More 

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear RoseNye, Thank you for the wonderful 5-star review! We are very happy to hear that you and your family had an exceptional stay with us at the Holiday Inn Express & Suites West Long Branch during your mini getaway to the shore. We greatly appreciate your review, and we look forward to having you stay with us again soon.... More 

Boston, Massachusetts, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Loved the personal service. Upon arrival I was greeted by Anton who was fabulous kind and very professional and informative. The full morning breakfast was by far unexpectedly great. Would definitely stay again at a holiday inn express!!

Was this review helpful? Yes 1
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Maribel M, Thank you for the wonderful review! It is great to hear that you enjoyed your accommodations and found Anton and the rest of the staff to be friendly and professional. We greatly appreciate your review, and we look forward to seeing you again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More 

Neptune, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I got married last weekend and back in November reserved a block of rooms at this Holiday Inn Express. From the moment I called to see if they could reserve the block, until yesterday when I emailed a question, everyone was very pleasant and helpful. In all, we had 15 rooms booked, including a suite in which I got ready... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Liz B, Thank you for this outstanding review! We are absolutely thrilled that you had an easy, stress-free planning process and had a wonderful stay following your wedding nearby. We greatly appreciate all your wonderful comments, and we will be sure to share your review with Brooke and the entire staff. Thank you again for this amazing review, and... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Traveled to the area for a wedding. We decided on this hotel based on previous ratings. Our room was clean and quiet. Friendly and helpful staff. The continental breakfast was nice and made for an easy and quick breakfast in the mornings. The hotel is not far from the Jersey shore, several restaurants and shopping near by. We would stay... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Wlmcdonald1, Thank you for the wonderful 5-star review! We are thrilled you enjoyed your stay with us while attending a wedding nearby. We greatly appreciate your wonderful review, and we look forward to seeing you again soon. Sincerely, Holiday Inn Express & Suites West Long Branch More 

Middletown, New York
Level Contributor
94 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family and I along with our team stayed here for a weekend. The hotel is located near lots of shopping so if you like to shop it's a great place to stay. There's also a ton of restaurants nearby and some do deliver. The front desk was very helpful and accommodating when I needed it. The breakfast in the... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear justbeachy424, Thank you so much for this outstanding review! We are absolutely thrilled to hear that you enjoyed everything about your stay from the accommodations and amenities to our wonderful staff to our convenient location. Your review means the world to us, and we greatly appreciate all your wonderful comments. Thank you again, and we look forward to seeing... More 

seattle WA
Level Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

You learn the most about a business when something goes wrong and see how they handle it. Our room, #406, had a broken thermostat that we discovered about 10:30 P.M. Sara at the front desk had a person check on it very soon after we called, and since it needed repair beyond the man’s ability, Sara quickly arranged a new... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear kooikermom, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We are happy to hear that you had a wonderful stay, and we are pleased that Sara and the staff were able to assist you when the thermostat was broken in your first room. We greatly appreciate... More 

Taytay, Philippines
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here in July 2013. We were on vacation but got an urgent call from work and needed to use a computer and an internet. The manager on duty was so helpful and accommodating and made sure to lend a hand until I was able to finish my compliance. The hotel was clean and the staff were all friendly.... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear wengM18, Thank you for taking the time to share your experience at the Holiday Inn Express & Suites West Long Branch! We are so happy to hear that you enjoyed your accommodations and the amenities, and it is wonderful to hear that our exceptional staff assisted you with all your needs when you needed it. We greatly appreciate your... More 

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