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All 3 West Long Branch hotels

Holiday Inn Express Hotel & Suites West Long Branch

2.5 of 5 Hotel   |   294 Highway 36 East, West Long Branch, NJ 07764
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85%
Certificate of Excellence 2013
A recent review
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141 people have reviewed this hotel

Traveler rating
    66
    51
    17
    4
    3
See reviews for
42
23
15
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Newton, MA
Top Contributor
132 reviews 132 reviews
23 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We received a letter from the manager with our bill that said, "We want you to LOVE our hotel!" It's a decent facility. It was clean. Check in was uneventful. The suite was a nice size and perfect for what we needed. It was a little warm in the suite. We tried to adjust the air conditioning, but it did... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Mark S, Thank you for taking the time to review your recent stay at the Holiday Inn Express Hotel & Suites West Long Branch. We apologize that you did not completely enjoy your stay and experienced some inconveniences. This is not typical of our property as you can see from our other amazing reviews. We greatly appreciate your feedback... More

Senior Contributor
38 reviews 38 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed for a couple of days because I had a seminar at Monmouth University. Checking-in was such a breeze that I made to the university just in time (I was running sooo late, good thing that check-in time was less than 3 mins.) We had double bed and the room is not that spacious but that's ok with the... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Malvinsty, Thank you for the great review! It is wonderful to hear that you and your husband had a quick and easy check-in and enjoyed your accommodations. It is unfortunate that one of the beds in your double room was too soft for your liking. We encourage our guests to let management know of any issues our guests may... More

lancaster, pa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Check in was short and easy. Rooms are standard, had a microwave, coffee maker and fridge. Beds were comfortable. Breakfast had more than we expected. Would stay here again. My only complaint was the noise of guests coming in late from a wedding. Maybe the desk could have asked them to keep the noise down after midnight.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear cyw, Thank you for the wonderful review! We are glad that you and your family enjoyed your recent stay with us and plan to return soon! We apologize that you experienced some noise late at night. We do have security in the hotel at night, and they do their best to keep the noise at a minimum. Thank you... More

Bound Brook, New Jersey
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I recently took a trip with my family to the Jersey shore to get away for the weekend. We planned on staying over so we decided on the Holiday Inn Express due to its location. I wanted to take the time out to acknowledge the hotel's cleanliness but most importantly their attentiveness to our needs. Clint was very accommodating when... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Lynn Z, Thank you! We are thrilled that you and your family had a wonderful stay with us at the Holiday Inn Express Hotel & Suites West Long Branch while visiting the Jersey Shore! We greatly appreciate all your wonderful comments regarding our property and the exceptional staff we have here. Thank you again for your review, and we... More

Passaic, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As always, my stay here was enjoyable and stress free. I was greeted with a warm smile from Clint, who promptly checked me into my room. He was attentive and made sure all of my needs were met, including the location of my room, which is always important to me. This hotel is always my first choice when it comes... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jessica G, Thank you! We greatly appreciate you taking the time to review your stay with us at the Holiday Inn Express Hotel & Suites West Long Branch! We are glad that Clint is always able to make your stay with us even more enjoyable. Thank you again for the wonderful 5-star review, and we look forward to your... More

Hatfield, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 22, 2014

Thanks to Brooke and Samantha for their attention to customer service! They proved a genuine concern for the quality of my stay including room location, size and comfort. The hotel is very clean, as was my room.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Mister D, Thank you for the 5-star review! We are happy to hear that Brooke and Samantha went above and beyond to make sure your stay was an exceptional one. Your review will be shared with them as well as the rest of the staff! Thank you again, and we look forward to your next stay. Sincerely, Holiday Inn... More

NYC
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 15, 2014

We were quite impressed with our one-night stay. They did everything right and nothing wrong. Clean as could be, even spotless & spiffy. Sharp, attentive staff. Comfortable clean rooms, well appointed. Superbly comfortable beds. Quite good breakfast buffet. 5 minutes in a straight line to Atlantic Ocean. This place is well run.

Was this review helpful? Yes 2
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear erudo, Thank you for the outstanding review! We are happy to hear you enjoyed you stay. We greatly appreciate your wonderful comments about our exceptional staff, your accommodations, and our convenient location. Thank you again, and we hope you choose to stay with us again soon! Sincerely, Holiday Inn Express Hotel & Suites West Long Branch More

Top Contributor
56 reviews 56 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 2, 2014

I've actually stayed here a number of times. The rooms are great for the price and it's in a good location for me. This time it just wasn't as clean and together as I am used to. The floor in the bathroom definitely needed some grout cleaning and the heater was quite noisy. I feel like I have one or... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Cliffsideinn, Thank you for continuously choosing to stay with us at the Holiday Inn Express Hotel & Suites West Long Branch! We greatly appreciate the wonderful review and your feedback. It is disappointing to hear that you did not completely enjoy your accommodations. This is not typical of our property and will be addressed with management. We look forward... More

Oakhurst,New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 26, 2013

Had occasion to stay here for three weeks in October and couldn't have picked a better place. The room was kept neat and clean. The staff was more than helpful with any request I had especially Samantha and Mellisa who always had a smile. Sean was also one of the mot pleasant of people even when a resident gave him... More

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear ket6920, Thank you for the amazing 5-star review! We greatly appreciate you taking the time to share your experience at the Holiday Inn Express Hotel & Suites West Long Branch. We are thrilled that you had an exceptional stay, and we hope you choose to stay with us again the next time you are in the area. Sincerely, Holiday... More

Keller, Texas
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 7, 2013

Long Branch was a larger city than expected which allowed for shopping and restaurants being close to the hotel and the Jersey shore was close as was the Pier Village. Hotel was clean and seemed very new and modern. Front Desk help were friendly and helpful.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Cindy K, Thank you for the fantastic 5-star review! We are so glad you enjoyed your accommodations and our great location to many shopping areas. We greatly appreciate your review and hope you choose to stay with us again! Sincerely, Holiday Inn Express Hotel & Suites West Long Branch More

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Additional Information about Holiday Inn Express Hotel & Suites West Long Branch

Also Known As:
Holiday Inn Express Hotel And Suites West Long Branch
Holiday Inn West Long Branch
West Long Branch Holiday Inn
Address: 294 Highway 36 East, West Long Branch, NJ 07764
Phone Number:
Location: United States > New Jersey > Jersey Shore > West Long Branch
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 hotels in West Long Branch
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Long Branch 2.5*
Official Description (provided by the hotel):
Stay Smart at the Holiday Inn Express Hotel & Suites of West Long Branch, NJ, ideally situated near exit 105 of the Garden State Parkway, minutes from Monmouth Mall and beautiful Long Branch Beaches. We are proud to unveil the latest enhancements to our wide array of first-class features the addition of 42 new guest rooms as well as a heated, indoor pool, game room and state-of-the-art fitness center. As always, we offer attentive service with a personal touch to complement our spacious, attractive accommodations. Relax and revive with our Simply Smart bath collection and guest-recommended shower heads featuring three powerful spray settings. When it s time for work, you ll be pleased to find generous work desks, complimentary WiFi in our premier guest rooms and throughout the hotel, and a 24-hour business center. We also invite you to treat yourself to a stay in one of our large two-room suites or Jacuzzi suites for a step up in luxury. Every day, wake up to our complimentary Express Start Breakfast Bar, including scrumptious cinnamon rolls and select hot items. Guests must be 21 years of age or older to check in (some exceptions apply). Valid photo ID and credit card required at check in. ... more   less 
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