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Holiday Inn Express Hotel & Suites West Long Branch

2.5 of 5 294 Highway 36 East, West Long Branch, NJ 07764
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites West Long Branch
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Holiday Inn Express Hotel & Suites West Long Branch
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188 reviews from our community

Traveler rating
    100
    59
    19
    6
    4
See reviews for
60
31
17
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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Levittown, Pennsylvania
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

I stayed here for business. The staff was very friendly and polite. The hotel was clean and modern. They did offer breakfast but we had to leave very early so I cannot comment on that. Overall, the hotel is very nice. The pillows were wonderful and they offered both soft and firm. The only thing that I didn't like was... More 

Was this review helpful? Yes
Denver, Colorado
1 review
5 of 5 stars Reviewed 1 week ago NEW

We flew out last-minute for the birth of my sister's baby at Monmouth Medical Center in Long Branch and were able to get a room at this Holiday Inn Express--we're so glad we did. It's conveniently located not too far from the Parkway and only about an 8 min. drive from the hospital. The rooms were updated and clean--quite nice.... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear NJColorado, Thank you for the wonderful 5-star review! We are so happy to hear that you completely enjoyed your stay and that the staff was helpful, friendly, and responded to all your requests in a timely manner. Thank you again for the wonderful review, and congratulations on the new addition to your family! Sincerely, Holiday Inn Express & Suites... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this wonderful hotel during the summer and loved it. The staff was friendly and provided great customer service. The rooms were clean and the bed so comfortable!! Definitely a must stay not far from the beach!!

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Tamdanbob, Thank you for the outstanding review! We are thrilled that you enjoyed your stay with us at the Holiday Inn Express & Suites West Long Branch over the summer. We greatly appreciate your fantastic review, and we hope to see you again this summer! Sincerely, Holiday Inn Express & Suites West Long Branch More 

1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was in the best location possible to Monmouth University. My husband and I came to visit our daughter. The hotel was very welcoming and guest agent helped us locate a great Italian restaurant for dinner that night. The beds are comfy. We had free internet which was great for my husband so he could do a little work.... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

After a reccomendation from my company to stay at this hotel I was so happy with the rooms, staff, and hotel in gereral. The front desk welcomed me and were so helpful with explaining the area, they even invited me down to the lobby for Christmas cookies and eggnog! What a nice treat. The rooms were clean and the location... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Lailafawcett0784, We are so glad to hear you completely enjoyed your stay at the Holiday Inn Express & Suites West Long Branch! It's wonderful to hear our exceptional front desk provided exceptional customer service and that you enjoyed our award-winning accommodations. Thank you again for the wonderful review, and we look forward to seeing you again! Sincerely, Holiday Inn... More 

North Bergen, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

I am a frequent guest at this hotel and have always found the facility to be consistently in great shape relating to cleanliness and overall physical appearance. The breakfast area is very welcoming and the selection of food and presentation is terrific. The best thing about this facility, and what makes my stays so wonderful is the outstanding staff. Beginning... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Brittany C, Thank you for continuously choosing to stay with us at the Holiday Inn Express & Suites West Long Branch. We are thrilled to hear you always have an exceptional stay and completely enjoy your accommodations, all the amenities, and our wonderful staff. We greatly appreciate your 5-star review, and we look forward to seeing you again soon!... More 

Lancaster County, Pennsylvania
1 review
5 of 5 stars Reviewed January 21, 2015

I stayed at this hotel last week, Monday until Wednesday. All the staff was great, Clint, Oscar, Jessica, Samantha, everyone I encountered was sweet and friendly especially the breakfast helpers . Always going above and beyond to help you and make you feel special. The one thing I did enjoy while I was at the hotel was the social party... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear KateLynn J, Wow - thank you! We are absolutely thrilled that you completely enjoyed your entire stay with us at the Holiday Inn Express & Suites West Long Branch! Our staff strives to provide exceptional customer service to all of our guests, and it is wonderful to hear that their hard work is appreciated. We will be sure to... More 

1 review
5 of 5 stars Reviewed January 18, 2015 via mobile

Clint Jordan, the man who made pour reservations, and checked us in, is without a doubt, the most efficient, knowledgeable and professional person we have encountered in a long time. Clint personifies customer service.

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear Jollica, Thank you for the wonderful review of your recent stay at the Holiday Inn Express & Suites West Long Branch! We are very pleased to hear that Clint provided exceptional service throughout your entire stay with us. We will be sure to share this review with him, and his outstanding service will definitely be noted. Thank you again... More 

NJ
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 18, 2015

this time i (we ) went as a couple and both of us were thoroughly impressed with ALL aspects of this establishment: clean, neat, modern, very friendly, inexpensive. large flat tv in room with quality beds and a very clean neat bathroom. the fourth floor's hallway is being refurbished....they honored my request for sheer silence and put us far from... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear olennyboy, Wow - thank you for the wonderful review! We are thrilled that you both had a great stay and enjoyed your accommodations, all the amenities offered at the property, and our exceptional staff. Your review will be shared with everyone here as I am sure it will brighten their day. Thank you again, and we look forward to... More 

Blairstown, New Jersey
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 7, 2015

We booked a block of rooms for our wedding at this hotel, since we were getting married on the beach in Pier Village. The location is great and the hotel is clean, but dealing with this hotel was the most stressful part of wedding planning. The staff at the time were rude and messed up several reservations, including ours, and... More 

Was this review helpful? Yes
Jenny F, Manager at Holiday Inn Express Hotel & Suites West Long Branch, responded to this review

Dear maction9, Thank you for taking the time to review your recent stay at the Holiday Inn Express & Suites West Long Branch. We do apologize that you experienced some inconveniences during your stay in September. We have addressed your review with management and understand that it was a sold out weekend for the hotel, so unfortunately we weren't able... More 

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Additional Information about Holiday Inn Express Hotel & Suites West Long Branch

Address: 294 Highway 36 East, West Long Branch, NJ 07764
Phone Number:
Location: United States > New Jersey > Jersey Shore > West Long Branch
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Long Branch 2.5*
Number of rooms: 86
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Also Known As:
Holiday Inn Express Hotel And Suites West Long Branch
Holiday Inn West Long Branch
West Long Branch Holiday Inn

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