We have been to Minerals a few times over the last year, generally with small kids. The hotel is OK. The pool area is nice, but is starting to show it's age and could be cleaner. The service throught the hotel is very poor. Many young kids working who are generally oblivious to what the customer wants. The management is... more

I stayed at this hotel with my kids for long weekend. Room smelled like you stepped into a chemical factory and staff was generally unfriendly. however, worst part is there is a thief on the staff and hotel won't even investigate or call me back. They stole nearly $600 when my wife left her wallet in the safe and the... more

The Minerals Resort and Spa was a great place to celebrate our 4th Anniversary.The staff at the hotel was wonderful.Very clean an the rooms are awsome!!I paid $450.00 for the room and spa money well spent.Element Spa made me feel at home.Great job Dana!!!!!We will be back!!!Oh yeah food was great at Kites!!! Thanks Mr.G .Wilson more

My wife and I went with our 9,7,5 year olds. We went with a good attitude therefore enjoyed the getaway, however, the service was poor at best. The staff is all young kids who are unable to help with anything. Not even the front desk could offer us info on hiking and biking trails. The restaurant service was slow, however... more

We stayed for one week in a condo on the Minerals resort and found the staff in the hotel to be very unhelpful. I wish we had met Brian on reception! The pool looked unhealthily unclean with moss and slime all around. The floors did not seem to be cleaned very often and there was a lot of hair and... more

My trip to the Minerals was great. It is a beautiful get away spot! just to relax and have a good time with your family. I am definitely going back ! The customer service was great. I met a reservationist who was really outspoken and kind (Brian with the Southern accent)very dedicated employee. Overall my mini vacation was amazing. more

The hotel was perfect. The staff was great. Brian at the front desk is the man. He took care of us from the time we checked in till the time we checked out. (we wonder if he ever sleeps) We had two minor issues, but both we taken care of Brian and James FAST AND PERFECT. Both of them we... more

My wife, son (5 months), and I enjoyed our stay at Minerals during April 18 - April 19, 2009. The hotel (off winter season I guess) was in good condition and our room (deluxe with 2 queen beds) was nice and reasonably priced. Be sure to ask for the AAA rate. The pools and hot tubs were fun and we... more

My husband and my 3 kids stayed at Minerals resort for 3 nights. The rooms look clean, but there were fingerprints all over the doors and the bathroom was definitely not as clean as we would have appreciated. The main area of the hotel are deteriorating as the hotel doesn't seem to maintain the property very well. My kids had... more