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Holiday Inn Totowa

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1 Route 46 West, Totowa, NJ 07512
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Holiday Inn Totowa
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Holiday Inn Totowa
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187 reviews from our community

Traveler rating
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    49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto, Canada
Top Contributor
105 reviews 105 reviews
47 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well..wow I can't believe I'm giving a Holiday Inn 5 stars but this place deserves it. Everyone was friendly, clean rooms, wonderful view from my room, good breakfast, lots of parking and good hwy access. This hotel is busy and you can hear some hwy traffic but I live in a city so this doesn't bother me.

Was this review helpful? Yes
Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear TravelBud24 Thank you for taking time to share your wonderful review and 5 star rating on your recent stay in Holiday Inn Totowa NJ, great comments about friendly staff, clean rooms, wonderful view from room and good breakfast, we are happy to know that your enjoyed your stay . We strive to make our guests stay more comfortable and... More 

New York City, New York
Contributor
20 reviews 20 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff at this location is really nice and exceptional. They know what I need and is always ready in my room when I check in. I stayed at this hotel off and on over the past couple of years, totaling about more than 75 nights now. . This is my hotel of choice for this area!!!!!! A nice place... More 

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Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear Sanjay S Thank you for taking time to share your wonderful comments and 5 star rating on your recent stay in Holiday Inn Totowa NJ, we are happy to know that your enjoyed your stay . our dedicated staff was extremely helpful for all of your needs, it gives us great pleasure . We strive to make our guests... More 

Wayne, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Place is terrible, Furniture is all busted up, Leaks all over the place, Doors are hard to open, Parking lot in building is very scary, Access to highway is very dangerous. They need to remodel the entire hotel.

Was this review helpful? Yes 1
Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear louise610 , Thank you staying in our Hotel . You are very valued guest . The feedback we receive from our valued guests, like you, enables us to target problem areas. We have taken immediate corrective measures we welcome any opportunity to improve. we apologize for any inconvenience Please give a chance to serve you in future. Sincerely Mark.M More 

Travelers are raving about these Totowa hotels

Williamsport, Pennsylvania
Contributor
17 reviews 17 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 19, 2015

After reading some negative reviews, it was a pleasant surprise. The staff was friendly, both at the hotel and the bar. A shuttle was provided to the reception and the check in and check out was fast and efficient. It's an easy on and off from I-80. I was disappointed that they insisted that I call on the morning of... More 

Was this review helpful? Yes 1
Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear cweaver15, Thank you for staying in our hotel and good comments about our friendly and helpful staff.and great comments about the hotel and the bar You are very valued guest your feed back is very important to us .we apologize for any inconvenience that the front desk asked you to call the day of arrival for early check inn,... More 

Neptune, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

Your Front Office Manager, Mark Elmadroub, was extremely helpful and polite. It was a pleasure dealing with him!! The room was beautiful, comfortable, clean and we loved it! Every employee was very polite and were always helping everyone.

Was this review helpful? Yes 1
Seymour, Tennessee
Top Contributor
130 reviews 130 reviews
17 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 13, 2015

This is the first negative review I have given since joining Tripadvisor, but please take notice. Holiday Inn is a trusted hotel chain, but this is the exception. Location is ok if not going out after dark. Area around hotel is trashy. Hotel is quite dated showing leaks and age. Some staff (support)friendly, but some (front desk evening shift) not... More 

Was this review helpful? Yes
Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear Ellejoycreek , Thank you for staying in our hotel . You are very valued guest we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. We have taken immediate corrective measures we welcome any opportunity to improve.... More 

Las Vegas, Nevada, United States
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 12, 2015

Staying at this hotel right now. Enjoying free Wi-Fi, watching a flat screen TV in a clean comfy room! Been a Priority Club member for 30+ yrs but hadn't stayed in a HI in a while . Just like visiting an old friend!

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

The location of this place was a little off-putting. Stayed there because of a wedding block and proximity to reception. Was pleasantly suprised by the attentiveness and efficiency of the reception staff. A LARGE group of people arrived at the same time and when I saw the long line at check in I thought we'd be late to the wedding.... More 

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West Orange, New Jersey
1 review
5 of 5 stars Reviewed April 7, 2015

I recently stayed here for my wedding at the Valley Regency. The hotel staff was extremely helpful for all of my needs. They were able to accommodate all of my guests staying at the hotel going back and forth to the Valley Regency with shuttles. I also did breakfast in the morning for my guests and everyone appreciated this extra... More 

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Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear Kristyn G Thank you for taking time to share your wonderful comments and 5 star rating on your recent stay for your wedding in Holiday Inn Totowa NJ,and we are happy to know that your wedding group enjoyed their stay and everyone appreciated this extra step. our dedicated staff was extremely helpful for all of your needs . it... More 

Newark, New Jersey
1 review
5 of 5 stars Reviewed March 31, 2015

I booked the Holiday Inn for my wedding at The Tides Estate in North Haledon. Mo was more than accommodating he gave me and my bride a complimentary king room and complementary shuttle service (this came once 10 rooms were booked) to and from The Tides (about 20-30 minutes each way plan accordingly), he even did an extra trip on... More 

Was this review helpful? Yes
Mohan M, Manager at Holiday Inn Totowa, responded to this review

Dear JayAPD,, Thank you for taking time to share your wonderful comments and 5 star rating on your recent stay for your wedding in Holiday Inn Totowa NJ,and we are happy to know that your wedding group enjoyed their stay the rooms our friendly staff service and the shuttle . it gives us great pleasure that you were satisfied with... More 

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