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Comfort Inn & Suites Tinton Falls

2.5 of 5
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3 Centre Plaza, Tinton Falls, NJ 07724
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Comfort Inn & Suites Tinton Falls
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Ranked #4 of 4 Hotels in Tinton Falls
A recent review
3 of 5 stars reviewed 3 weeks ago
KAREN M
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115 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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  • English first
  • German first
  • Any
English first
  • All months
    (115)
  • Mar-May only
    (15)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (12)
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York, Pennsylvania, United States
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I stayed here for a one night business trip. It was last minute and after reading it was newly renovated, I decided to go ahead and stay. Upon arrival the lobby looked nice and clean and the staff was friendly. When she sent me to my room and I went through a door into a courtyard area, that is when... More 

Was this review helpful? Yes
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

New Brunswick, New Jersey
2 reviews
1 of 5 stars Reviewed 1 week ago

The online views of the property are a deception. The property was dilapidated and unclean. The air conditioner was falling off the wall to the point the outside of the building was visible. The stairs were rotting and molding under the carpet. The linen was stained questioning the cleanliness practices. We left the next day and only stayed overnight due... More 

Was this review helpful? Yes 1
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Jeff, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

1 review
1 of 5 stars Reviewed 1 week ago

I never write reviews but after this nightmare I'm making a exception! Front desk clerk was friendly. That is the only nice thing I can say about this establishment. The hallways were so hot you could pass out in them!! We checked into our first room which reeked of strong urine! I immediately went back and we were moved to... More 

Was this review helpful? Yes 1
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Nicole, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After a long drive we were very exhausted. My kids were excited about the pool so we quickly drop everything off and let them enjoy it. The shower wasn't clean, I spoke to the girls in the front and they were very helpful. I found a bug. We had to wait for the manager to get there and I can't... More 

Was this review helpful? Yes 2
TIntonFalls, Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Karen , Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

New York City, New York
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Surprisingly after reading a rant below about the staff, I will start on a positive note and say that there were two Hispanic females that checked us in and they were polite, checked us in quickly and also gave us a brochure with a list of all the local restaurants. The beds and sheet appeared clean and the bed and... More 

Was this review helpful? Yes 1
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Wisconsin
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

When we arrived they did not our our Guaranteed and Paid Hotesl.com reservation. Were late in arriving due to delayed air travel. Although we had paid for the night and following 3 nights. They said it was Hoetls.com problem. They said this happens all the time with Hotels.com and booking.com .. I have experienced this lately with other properties and... More 

Was this review helpful? Yes 1
TIntonFalls, Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Bloomsburg, PA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 5 weeks ago

We were upgraded to a Jacuzzi suite upon arrival. Great! However, this property is long overdue for a makeover. I have stayed at several Comfort Inns and was by far the worst. There were holes worn in the bed spread, black-out curtains and rug. The rug was wet around the air conditioning unit in the bedroom. The bath tub drained... More 

Was this review helpful? Yes
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Altanta, Georgia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed June 18, 2015

I frequently travel to NJ but hadn’t stayed at this hotel since 2009. I shared my experience then too. It’s been almost 6 years and the cost is lower than nearby Double Tree so I decided to give it another try. I promise you I will not be going back, even in 10 years. I am extremely shocked to see... More 

Was this review helpful? Yes 2
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We have not been able to give you a satisfactory stay. I appreciate you returning and giving us more chances to fulfill... More 

Hanover, Pennsylvania, USA
1 review
4 of 5 stars Reviewed June 17, 2015

My family and I stayed here for two nights earlier this week when we went to a Lindsey Stirling concert in nearby Red Bank. It was budget friendly and very clean. They offer a Continental breakfast each morning and it was delicious. Staff was very friendly and helpful. My daughter was pulling shut the curtains and the one side of... More 

Was this review helpful? Yes
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear jreen1227, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

New Haveb
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2015

Booked ahead of time on AARP 3 king suites with hot tubs. Showed up at checkin and no rooms with hot tubs showed confirmed reservation but they did not have it. The front checkin person I believe it was Ashley was very nice and professional so I know it was not her fault and she had no power to accommodate... More 

Was this review helpful? Yes
TIntonFalls, General Manager at Comfort Inn & Suites Tinton Falls, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

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