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Residence Inn Mt. Olive at International Trade Center

Certificate of Excellence
3.0 of 5
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271 Continental Drive, Stanhope, NJ 07874
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Residence Inn Mt. Olive at International Trade Center
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Ranked #1 of 1 Hotels in Stanhope
Certificate of Excellence
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5 of 5 stars reviewed yesterday
NeonTiger F Seattle, Washington
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98 reviews from our community

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    14
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The hotel itself is what you'd expect from a Residence Inn although even that is a cut above since it was recently remodeled. What really sets this hotel apart from any other hotel I've ever stayed at is the incredibly high level of customer service. The staff here really cares about the quality of experience each guest has. My family... More 

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Hillsborough, New Jersey
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were married at the Inn at Millrace Pond and in order to accommodate guests that could not fit at the Inn, wanted to use Marriott Rewards points, or simply preferred a more modern hotel, we booked a block of rooms at the Residence Inn. Dina and Lisa were extremely accommodating throughout the entire planning process. If a guest was... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear erinelizgilbert, Thank you very much for recently staying with us and especially for taking time to share your experience with a review on Trip Advisor. We are very happy you enjoyed your stay with us and that the wedding was a huge success for you and your guests! Our staff takes a lot of pride in providing each guest... More 

Middletown, DE
Top Contributor
137 reviews 137 reviews
23 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Front desk was very friendly. Check-in was a breeze. Stayed in a room on the third floor. Room had plenty of space. Looked to have been recently renovated. Our room did face Rt 206, so could see that maybe road noise could be an issue during the week. Couch was comfortable. Free wifi and continental breakfast. Room was clean. Only... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear Mytravels033, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Mt. Olive at International Trade Center. As a guest, we see that there is room for improvement based on your feedback regarding our bedding options. We recently just went through a full Marriott brand required pillow... More 

Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 1, 2015

Had a wonderful stay. Hotel has been recently updated, very clean and welcoming. I have stayed here before and staff seems to have changed or have had training. Front desk staff and breakfast staff were very professional and friendly. We had a wonderful family weekend getaway! Felt like we were on a vacation even though we were only 20 minutes... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear hd0727, Thank you for your recent stay with us and for your positive comments. Our staff truly takes pride in providing each and every guest with wonderful stays! We appreciate you taking the time to recognize our staff for their hard work by completing this review. Thank you for the kind words! We’re so glad you enjoyed our updated... More 

Walla Walla, Washington
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 30, 2015

I stayed here for two nights. As is typical with Residence Inns, the staff was friendly and polite; they were even able to give me good directions to some area businesses (and considering my poor sense of direction, that's no mean feat!). My room had comfortable furnishings (in particular, the bed was very relaxing); there was more than enough space... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear VoixDuChocolat, Thank you for taking the time to complete an online review at Trip Advisor in regards to your recent stay at the Residence Inn Mt. Olive at International Trade Center. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were missed opportunities with regards to your kitchen... More 

Central nj
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 29, 2015

I stayed in this property about three years ago and had some issues with front desk.Well I'm glad I gave them another shot.The property has had a facelift and I was impressed.The front desk staff were fantastic.forget her name but chatted for 15 mins as she said she was going to the Florida keys to train.the room was fantastic and... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear Jfantasy, Thank you for the kind words! We’re so glad you enjoyed our updated guest rooms and the lobby lounge. We just completed a full renovation with all new modern furnishings and new weekday evening social. Our staff takes a lot of pride in providing each guest with excellent service and we are able to use these reviews to... More 

New York City, New York
1 review
5 of 5 stars Reviewed March 19, 2015

Upon getting into a car accident last month in the area, the hotel staff welcomed us with open arms and were kind enough to provide an upgrade to ease our troubles. Mike and the staff were courteous, warm and welcoming and the hotel room had great amenities. Breakfast was also great.

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear anthony c, Thank you for sharing your experience at the Residence Inn Mt. Olive at International Trade Center through an online review at Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will... More 

Hoboken, New Jersey
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 15, 2015

My wife and I stayed here for two nights just to get away. Upon check in we were greeted with a very friendly woman at the Front Desk who checked us in seamlessly and told us to spin a "prize wheel" as a Marriott Rewards member. The room itself was very clean and affordable. We had a Queen suite with... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear Tony R., Thank you for sharing your experience at the Residence Inn Mt. Olive at International Trade Center through a Trip Advisor Review. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.... More 

1 review
5 of 5 stars Reviewed February 20, 2015

We had a great time at Residence Inn Mt. Olive. Very friendly staff, clean rooms, family and pet friendly, and complimentary breakfast. Special thanks to Michael from the front desk for going out of his way to make us feel at home.

Was this review helpful? Yes
Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear Calia D, Thank you very much for recently staying with us and especially for taking time to complete the a Trip Advisor review with positive comments. We are very happy you enjoyed your stay with us. Our staff takes a lot of pride in providing each guest with excellent service and we are able to use these reviews to... More 

Baltimore, Maryland
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed February 14, 2015

This hotel staff continues to go above and beyond to ensure their guests comfort. I stay here frequently to visit with family, most recently during the severe winter weather in the Northeast. The staff, including the manager, Adam Gollub, about whom I cannot say enough good things, cleared our cars of snow after one storm, provided ice scrapers for those... More 

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Adam G, General Manager at Residence Inn Mt. Olive at International Trade Center, responded to this review

Dear Dcourbron, I would like to thank you for staying with us at the Residence Inn by Marriott in Mount Olive. Our goal is for you to have a comfortable and relaxing stay. Our entire staff is dedicated to the mission of being the cleanest and friendliest hotel in the area by anticipating your needs and exceeding your expectations. We... More 

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