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BEST WESTERN The Garden Executive Hotel

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101 New World Way, South Plainfield, NJ 07080
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1 room 1 adult
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BEST WESTERN The Garden Executive Hotel
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108 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 2, 2016 via mobile

Front desk was helpful and friendly every time! Room clean. Comfy beds. Clean towels. Would've given "excellent" if it weren't for one of the maintenance crew (Betsy) who was rude to me for stepping outside my room barefoot.

Helpful?
Thank Nel F
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello Nel, thank you for the compliments are on our hotel, we are glad you enjoyed your stay! We are sorry about Betsy, she has been a long part of the family and treat it like her own home, we will discuss with her. Sincerely, Jonathan Lin jlin@friendwell.com More 

Hammonton, New Jersey
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed December 14, 2015

the beds were firm..i think these are new temperpedics..Seems everytime I go, they must have a few bus loads of students or something. BUT I have to say.. these kids go OUT and party. and come back late and fall asleep..refrig and a small flatscreen in the rooms.. I don't remember if there was a microwave... book early in advance... More 

Helpful?
Thank galvodog6
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Thank you for a solid 4 star review for our hotel. Yes we do have both Tempurpedic mattresses in our hotels as well as regular mattresses! We do put emphasis that our groups do not disturb our guests, so you can sleep soundly. Thanks again and hope to see you soon. Jonathan Lin jlin@friendwell.com More 

Springfield, Virginia
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed December 9, 2015

Our overnight stay was satisfactory in most respects - nice reception, efficient check-in, clean room, comfortable bed, good included breakfast and attention to our request for a king room on the first level (this is a two story building requiring stair climbing if staying on the second floor). Parking was no problem and the room rate was quite attractive.The location... More 

Helpful?
Thank Ernie K
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello Ernie, thank you for both the compliments are the feedback on the property. We are aware and are addressing the HVAC and TV issues. Thank you for acknowledging the property sincerely care about our guests and will do our best to provide great value to our guests! Jonathan Lin jlin@friendwell.com More 

Montreal
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 29, 2015

Very nice hotel with recently renovated rooms. Staff was very friendly and our room was large and clean. They are undergoing renovations but it did not bother us during our two nights there. Breakfast is what you would expect, waffles, cereal, eggs, sausages, toast, and some fruit. Good way to start off the day! Located right beside I 287, making... More 

Helpful?
Thank MontrealBobby
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Thank you Bobby from Montreal thank you for a comprehensive positive review of our hotel, we appreciate support from our guests. We are almost done with our guestrooms renovations, and public area to start next! Hope you will have a chance to visit us again when it's complete! Jonathan Lin jlin@friendwell.com More 

Highland Park, Illinois
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 28, 2015

Good place for cheap. Hotel rooms surprised us but no elevator. Access to major street to get to Watchung mountains from the plains. Shopping galore in neighborhood. Very commercial area; would have preferred other locale as I have stayed at restful Best Westerns before. This place was all out there in high traffic area with vehicles passing all night long.

Review collected in partnership with Best Western

Helpful?
Thank rroppmd
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Thank you for the high star rating of our hotel, and we are glad you found great value at our hotel. We are 90% finished with our guest rooms renovation, and it's great to hear you enjoyed the product. Hope to see you soon again. Jonathan Lin jlin@friendwell.com More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 27, 2015

We had a King room and were very pleased with the overall quality of the hotel especially for the value paid. Granted it was a quick one night stay for us, but I can certainly do more than a couple of nights here (as long as you have a car to commute). Lobby was very pleasant, overall was what I'd... More 

Review collected in partnership with Best Western

Helpful?
Thank S6659QCjanl
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Thank you for such high recommendations for our hotel, we strive to create high value for our guests as you mentioned. We hope that you can stay longer on your next return trip! Jonathan Lin jlin@friendwell.com More 

Pen Argyl
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 23, 2015

Hotel is small, outdated, noisy and staff has attitude. This is worst hotel I have stayed at in my lifetime. I've had better at the Jersey Shore and that's saying something. Do not stay here at all. Stay somewhere else at all costs.

Review collected in partnership with Best Western

Helpful?
Thank Daniel A
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Dear Daniel, We apologized for what might have triggered an unsatisfactory stay for you. We are 90% complete with our guest room renovations and have likely the biggest guest rooms in the area at 300 sq. ft single bed rooms and 340 sq. ft. double bed rooms. Please do contact us to let us know what could we have done... More 

Travelers are raving about these South Plainfield hotels

swansea, United States
2 reviews
3 of 5 stars Reviewed October 21, 2015

Breakfast was a little disappointing. We've stayed at more than a few Best Westerns over the past year and this was the smallest dinning area and kitchen. The eggs came only boiled (good for you) but I really enjoy scrambled like in the other BW's. I guess if room is limited scrambled are the first to go. The staff was... More 

Review collected in partnership with Best Western

Helpful?
Thank Leonard T
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello Leonard, we apologize for the smaller breakfast area. We do have plans to expand the area and are sorry about the current inconvenience. We are glad to hear you enjoyed the rest of your stay. You might have stayed in a room with one of our tempurpedic mattress, which are hit or miss with some travelers. Thank you for... More 

Orange, California
Level Contributor
162 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed October 10, 2015

We arrived in our non-smoking room only to find that it was stuffy and smelled like paint/putty. They were gracious about changing our rooms but that required an extra up and down on the stairs. There is no elevator - so don't pack a heavy suitcase! Breakfast was hot, the coffee was weak even though the machine was serviced before... More 

Helpful?
Thank Anne32825
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello Anne from California, apologies that the new paint smell had disturbed you, it should certainly fade away by your next visit! We will investigate into the coffee issue you mentioned. Thank you for your feedback to help us improve. Sincerely, Jonathan Lin Director of Operations jlin@friendwell.com More 

1 review
2 of 5 stars Reviewed October 5, 2015

Too Many pages... Need Short and sweet for review. I already said everything on another page... What's UP? WiFi didn't work at all! Electricity at breakfast bar kept tripping the barker. The AC had a hard time keeping the temp constant. I could go on but I have other things I need to do.

Review collected in partnership with Best Western

Helpful?
Thank 935graced
Jonathan L, Manager at BEST WESTERN The Garden Executive Hotel, responded to this review

Hello 935graced, we apologize for the inconvenience you suffered during your stay at our hotel. We recently purchased new Heating/Cooling units to retire the older units. We have also identified the Wifi issue and resolved according. Again, we are sorry for your distress. Sincerely, Jonathan Lin Director of Operations More 

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