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Hotel Somerset-Bridgewater

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110 Davidson Ave., Somerset, NJ 08873 (Formerly Crowne Plaza)
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1 room 1 adult
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Hotel Somerset-Bridgewater
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242 Reviews from our TripAdvisor Community

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1 review
3 of 5 stars Reviewed 5 days ago NEW

The staff and the room were great. Unfortunately the restaurant, bar and fitness room were all under reconstruction which was an inconvenience. I would consider staying here again but would definitely wait until the hotel renovations were completed.

Helpful?
Thank Jeffrey B
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Jeffery B, Thank you so much for staying with us and thank you for being patient with us during our renovations. What we are lacking in amenities we are trying to make up with customer service , as we always want every one to be comfortable as our guests. We will be opening our outlets shortly and we appreciate... More 

1 review
4 of 5 stars Reviewed 5 days ago NEW

The events manager, Victoria, was very accommodating to our team leader meeting. We have been doing meetings here for years and the food at this event on 1/28/16 was definitely the best. The room was set up exactly the way I asked and everything ran very smoothly. We will continue to do our events here as long as they maintain... More 

Helpful?
Thank Cathy D
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Cathy D, Thank you very much for the shout out for Victoria I have shared it with her, it is always appreciated to hear great things about the staff. We always have appreciated your business and I thank you for continuing to do your meetings with us. I will send your compliments to Chef Rosa and we look forward... More 

Edison, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we booked rooms here for our upcoming wedding which took place during winter storm Jonas 1/23/16. We were told they would be renovating. The week of the wedding I went to pay and was mortified at how the exterior looked. I was concerned as to what our over night guests would think. Our wedding was to take place at... More 

Helpful?
1 Thank Donna R
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Donna, It was a weekend to remember for so many reasons and I am so glad that we were able to help, with your daughters very special day. It was a storm that will go down in the books and although it was not the wedding you had planned for , I am glad it was still a night... More 

Flemington, New Jersey
1 review
5 of 5 stars Reviewed December 21, 2015

With the place under complete renovation, disarray and disorganization would be expected. Not the case with this place! What a tremendously courteous staff and my room was pristine! Can't wait to experience the place when the transformation is completed in a few months! It will be my preferred location when in that area again, for sure!

Helpful?
Thank Bobby D
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Bobby D, Thank you so much for your kind words we are very excited for the transformation of the hotel into a Crowne Plaza early 2016. I am so glad that you enjoyed your stay and we certainly hope to see you very soon. Thank you for staying with us it is awesome to know we have gained a... More 

New Jersey
Level Contributor
251 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed November 14, 2015

Excellent location in Somerset. Staff was very accommodating and went out of their way to help us. Hotel is very spacious and clean. Free breakfast in the morning offering both hot and cold choices along with fresh fruit. Laundry facilities also are available. Free parking.

Helpful?
Thank lone6star
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Lone 6 Star, Thank you for your review we appreciate the feedback. I am so glad that you were very satisfied with your stay and the team. I do hope that we see you again very soon. Best Regards, Michelle Satanik General Manager More 

San Diego, California
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed November 3, 2015

This hotel is undergoing SIGNIFICANT renovations, and will open at some time in the future as a Marriott brand property. But right now it's just short of a disaster area. Very short staffed, and clearly worn and tired with minimal services, you may encounter firefighters practicing rescues in the gutted section or electric outages on any given day. We had... More 

Helpful?
Thank CADreamers28
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear CADreamers28 , Thank you for your feedback and I am sorry if the renovations had an impact on your stay. We are doing our best not to impact our guests during this time. We are doing an extensive renovation to be a Crowne Plaza in early 2016. We did indeed have our local hero's, the Firefighters for a training.... More 

Travelers are raving about these Somerset hotels

Fairlawn, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 3, 2015 via mobile

Absolutely deplorable conditions of this hotel ! Run down bathrooms, dirty carpets, etc. Two nights in a row we came back to fire trucks in the parking lot and all the guests outside due to alarms going off. We checked out two nights early and moved into another hotel due to conditions in this hotel being totally unacceptable.

Helpful?
Thank koropi
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear koropi, I am sorry that your stay was disturbed by the events that occurred on property. The events were non threating however we must abide by alarms as though they are . Life safety is of the utmost priority and responsibility to us and the township and we have to respond accordingly. I do am sorry that it impacted... More 

Georgia
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 29, 2015

This hotel was a former Marriott property but it has since gone downhill. Not just near the top of the hill; but pretty far down! Rooms are worn and bathrooms are just NASTY!!! The breakfast for $15.00 wasn't as good as what I would get at the Holiday Inn Express or a Fairfield Inn. The Breakfast menu was exactly the... More 

Helpful?
1 Thank DMGinGA
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear DMGinGA, Thank you for staying with us and I am sorry that you did not enjoy the breakfast . We are currently under renovations and thank you for your understanding . We will be a Crowne Plaza in the earlier part of 2016. We do hope that we see you again . Best Regards, Michelle Satanik General Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 29, 2015

I have never written a negative review - I have only written amazing positive ones. I do not like writing this but want to warn fellow travelers as I am still shocked and disgusted by my stay. I would give this a ZERO but it forces you to give at least one. Long story short - this place is under... More 

Helpful?
1 Thank Michelenyny
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Michele, I am so sorry to hear about the experience that you had here at the hotel and my apologies all the way around . This is no the level of service that we pride ourselves on and I urge you to reach out to me so I can resolve your problem. Best Regards, Michelle Satanik General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 19, 2015 via mobile

These two ladies at the front desk we're amazing. They turned a horrible situation to a great one. I had a issue with hotels.com, but after dealing with the situation for about an hour I will ALWAYS book a room with you guys. Thank you so much bomb & firecracker 💣💥 From: AA & AB

Helpful?
1 Thank Aaron A
Michelle S, General Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Aaron A, I am so sorry that you had an issue with Hotels.com but, I am so glad that Stephanie and Melissa were able to help you and rectify the situation. It is always a pleasure to hear great comments on our team members , I appreciate the feedback and I am glad that they have created a loyal... More 

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