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All 15 Somerset hotels

Hotel Somerset-Bridgewater

3.5 of 5 Hotel   |   110 Davidson Ave., Somerset, NJ 08873 (Formerly Crowne Plaza)
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Hotel Somerset-Bridgewater
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46%
Ranked #14 of 15 hotels in Somerset
A recent review
3 of 5 stars reviewed 3 days ago
MontagnardNM New Mexico
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132 people have reviewed this hotel

Traveler rating
    34
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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English first
New Mexico
Top Contributor
51 reviews 51 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have noted previously that we travel regularly to northern NJ on family business, and have stayed at this hotel frequently, most recently in June for about 10 days. I believe it remains a good value, though the new owners have been slow to invest in important upgrades. Here are my pros and cons for this place, now: PROS: (1)... More

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St-Bruno, QC
2 reviews
2 of 5 stars Reviewed 6 days ago NEW

The star rating should be reviewed at this hotel. Wifi did not work. You hear all that goes on in the hallway. Got served in cardboard plates with plastic utensils during breakfast at the restaurant. The pool was freezing cold. AC made lots of noise. Luckily I got a good price for this as is was certainly not work full... More

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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

check in was easy. wasn't permitted access to pool and gym and had to ask to rekey. front desk lady was tightwad and mean to inform me We don't have access to lounge in our floor. Fine. breakfast I had to pay and wasn't included. Thankfully, One of the over night shift lady at front desk took time to explain... More

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Landing, New Jersey
1 review
4 of 5 stars Reviewed 3 weeks ago

My girlfriend and I stayed at this hotel for the local anime convention a month ago. We had a room on the 9th floor, which is apparently part of the 'concierge' level, I think it was rooms 8-12 in the tower. It would seem on the website these rooms are called 'executive' level. Check in was OK, no complaints there.... More

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Maria G, Manager at Hotel Somerset-Bridgewater, responded to this review

Thank you so much for taking the time to review the Hotel Somerset. I am very glad that overall your stay went well and I appreciate the detailed feedback. Good or bad, we always appreciate any feedback as it allows us to continue to improve in all areas. Thanks again for the great feedback and I hope we see you... More

New Orleans, Louisiana
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stay in many many hotels and motels around the USA and Canada, from inexpensive to expensive. I went with a group and we got 11 rooms of the 11 only 2 had no issues. I will only speak for my room. First off it took 20 minutes to get into to the room, after 3 trips to the front... More

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Drea J, Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Jim A, I am very sorry to hear that your room and our hotel wasn't what you expected. Please know that we value your feedback as it helps us identify areas where we can improve in the future. We appreciate your honest feedback and I will share your concerns about the room cleanliness, door locks, and experience with our... More

Nj
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

Tub filled with water as we took showers. Blanket was dengy white. It was just not a comfortable stay with children who like to touch and lay down on everything. It was not to a parents cleanliness for their children.

Was this review helpful? Yes
Maria G, Manager at Hotel Somerset-Bridgewater, responded to this review

I am very sorry to hear that your room and our hotel wasn't what you expected. Please know that we value your feedback as it helps us identify areas where we can improve in the future. We take pride in our hotel's cleanliness and superb customer service and are always working toward overall improvements. We hope you can consider giving... More

2 reviews
1 of 5 stars Reviewed June 21, 2014 via mobile

Overall not a great experience at this hotel. Upon getting into the room the bathroom was not cleaned, the room smells musty. For breakfast they opened 20 minutes late which is a huge inconvinence. On top of that some of the staff were very unprofessional. The pool was about the only good experience. I'm not normally a complainer but this... More

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Maria G, Manager at Hotel Somerset-Bridgewater, responded to this review

We appreciate the time taken in order to provide such a detail account of this past experience. As we move forward, we are committed to improving all future guests ‘experiences by using this feedback as a tool that can assist in correcting our challenges, Cleanliness and customer service are a must ! all necessary measures will be taken to prevent... More

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed June 18, 2014

We were traveling and packed for one week. When we got to the room we found only three small drawers. The next day I spoke to the manager on duty and she said that is how the rooms came. However thatday we found a dresser in our room with three more drawers. If you are going to stay ask for... More

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Hilton Head, South Carolina
1 review
1 of 5 stars Reviewed June 15, 2014 via mobile

This is a tired, moldy, dump hotel masquerading as a business traveler high rise. The first room they gave me stank of stale cigarettes so they moved me to the top floor. The new room was no better. I had to leave a hefty tip each night with a request to the chambermaid to bleach the mold off the bathtub... More

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Lake Hopatcong, New Jersey
1 review
3 of 5 stars Reviewed June 14, 2014

I wanted to stay at this hotel for two reasons. 1. They had a complementary breakfast (which was the biggest plus there) 2. They were SUPPOSE to have refrigerators I stayed during a 3 day convention for that was actually partly being held in this hotel. That was extremely convenient and the only reason I'd ever stay there again. Of... More

Was this review helpful? Yes
Drea J, Manager at Hotel Somerset-Bridgewater, responded to this review

Dear Anna Thank you very much for sharing feedback about your recent stay with us here at the Hotel Somerset Bridgewater. I am sorry to hear that our service fell short of excellence. We appreciate your honest feedback and I will share your concerns about the fridge, TV and water pressure experience with our team members. It is only through... More

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Additional Information about Hotel Somerset-Bridgewater

Address: 110 Davidson Ave., Somerset, NJ 08873 (Formerly Crowne Plaza)
Location: United States > New Jersey > Somerset
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Somerset-Bridgewater 3.5*
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Also Known As:
Crowne Plaza Somerset-Bridgewater Hotel Somerset

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
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Number of rooms
400

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