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Extended Stay America - Somerset - Franklin

Certificate of Excellence
2.5 of 5
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30 Worlds Fair Drive, Somerset, NJ 08873
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Extended Stay America - Somerset - Franklin
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Ranked #7 of 15 Hotels in Somerset
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
DMBenzenberg
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53 reviews from our community

Traveler rating
    27
    13
    9
    2
    2
See reviews for
7
3
9
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (53)
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Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here only overnight because of bad weather/. The room was clean, and the staff was nice. Only issue was when I wanted anything to cook or eat with I had to go to the front desk and ask for it. I understand why they do this, but it was very inconvenient for me.

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 17, 2015

Extremely dissatisfied. Staff attitude in particular was very rude. The rooms were not cleaned on time and the reason for that, they said is some bits of paper and other stud (bands etc.) lying scattered on the floor. So, to get the room service, we had to clean the room ourselves. The effort in doing that is definitely not worth... More 

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Manager_11525, General Manager at Extended Stay America - Somerset - Franklin, responded to this review

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your room was not cleaned to your standards. I discussed your comments with our team, and we are taking steps to improve our housekeeping services. We continually work to... More 

Pune, India
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 14, 2015

I was here with my family before moving into our apartment. Good experience overall. On-the-go breakfast is a bit of a letdown as the choices are fairly limited. WiFi speed was good in the room and laundry facility was definitely a plus. Will recommend for longer stays with family.

Was this review helpful? Yes 1
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 12, 2015

I stayed here for two nights, as it was closer to my client. I went with my family though, as I had a free day, It is OK for extended stay, but don't expect services of a full-service hotel. Ignore the "free-breakfast" claim. Some fruits and breakfast bars are available near the reception. The person at the reception is watching... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

I stayed for about a week and had a great experience. The room was clean and as described. I found one small stain on the comforter which is why I marked it down a star. The customer service of Felicia B was incredible. I was traveling for work and had to sign some documents and fax them back as soon... More 

Was this review helpful? Yes 1
Leesburg, Virginia
1 review
5 of 5 stars Reviewed October 20, 2014

What a great place to stay!!! The entire staff was extremely friendly, the place smelled great (others in previous reviews complained about smells) and the hotel was very clean which is a huge plus for me. Daouda, the hotel manager....wow, what a great guy!!! He was very accommodating to our needs and extremely friendly to us and others. We will... More 

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1 review
5 of 5 stars Reviewed September 23, 2014

The friendly staff is really what made my stay here so good. Some other reviewers mentioned smells. True, there can be smells in the hall, but that is expected when every room has a stove. If you don't like it, just get a candle and stop whining. I never really had a problem with this. I stayed at this hotel... More 

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Hillsborough
Top Contributor
81 reviews 81 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 11, 2014

My room (1st floor) had a musty smell to it the entire stay (one week). Although I got used to it, it hit me every time I came back into the room. The room and amenities are exactly as advertised. No frills. For my stay of 1 week, there was no housekeeping service. If I had stayed one more night,... More 

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Bridgewater, New Jersey
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 2, 2014

This hotel provides you everything you need for short or long term stay. Its like your mini home..welcoming and you have your own privacy and space in your room which is self sufficient. Me and my husband really found our stay here pretty comfortable.

Was this review helpful? Yes 2
Seaford, New York, United States
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 18, 2014

Why pay more this place has it all and is good even if you are only staying a few days. The staff is nice and very helpful ok they could have an indoor pool and gym but the resturants are all next door.

Was this review helpful? Yes 2
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