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Hilton Short Hills

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41 John F. Kennedy Parkway, Short Hills, NJ 07078
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Hilton Short Hills
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639 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham, United States
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel before a trip to South Africa and again upon our return. EXCELLENT choice! From the moment we arrived to the hotel until our exit, the experience was superb. Everyone (front desk, concierge, restaurant waiters and chef, porters, housekeeping) were all very kind and attentive. The room (top suite) was beautiful and very clean. The very... More 

Review collected in partnership with Hilton Hotels & Resorts

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Santa Barbara, California
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was part of a family group that had reserved 10 rooms. Usually that kind of business Would attract a little extra service. Not here. (Though a shout out to willy who was a wonder representative of the Hilton brand and a big help to me is called for. ). When I arrived to find that my name was not... More 

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Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Ms. Godfrey Thank you for completing a Tripadvisor survey, we appreciate guest feedback. I did happen to take mention to your response concerning your interaction with one of our Desk Agents and I wanted to extend an apology to you in regards to this. After speaking to you, our Director of Front Office had addressed the matter with the individual... More 

Newport Beach
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I really liked this hotel because it is so well situated. I have stayed there 4 or 5 times in the last 10 years or so and never had anything negative to say until last month when we stayed there for 4 nights on business. As usual we booked the Concierge floor so we could have a quick breakfast before... More 

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Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Thank you for taking the time to inform us about your recent stay as a guest at our hotel. I did happen to take mention to your comments regarding the service you received while a guest of ours, and I want to extend an apology to you concerning your experience. We strive to deliver world class service to all of... More 

Teaneck, New Jersey, USA
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have been going to this hotel for more than 10 years and was very disappointed in the quality this time. Soap from previous guest was still in shower and bathroom door squeeked like a haunted house. Non-guest "members" at pool save chairs and make access very difficult if you're not there at 9:00AM.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Joe W, Thank you for completing a Tripadvisor survey for our hotel. We appreciate all our guests' feedback. As a loyal guest of ours, I am glad to see your return and the importance of this information for us. I sincerely apologize for the discrepancies you encountered during this stay as I could understand how frustrating these items might have... More 

Staten Island, New York
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there for a one night getaway with the wife check in was easy and went right to the outdoor pool which was very nice and the patio bar was good for drinks but food took way to long and it was not just us several of the other guest had the same issue (20 minutes for a salad) and... More 

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Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Chris M, Thank you for filling out our Tripadvisor survey, as we appreciate all guest feedback. I am glad to see you enjoyed your stay overall with us! I did take note concerning your experience at the Patio Bar & Grill and I wanted to extend our apologies regarding this. I've alerted your comments to our Food & Beverage Manager... More 

Kenilworth, New Jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

Approx. 120 family and friends who were attending a wedding at Maplewood Country Club (fabulous) stayed for 1-2 nights. Everything was first class. Breakfast in the tent on Sunday morning was the icing on the cake.

Review collected in partnership with Hilton Hotels & Resorts

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Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Joann M, Thank you for filling out our hotel's Tripadvisor survey! We appreciate all guest feedback. I am thrilled to hear how well your stay was and that the wedding and brunch were great as well! Spending time with "120 family and friends" must have been a great time for everyone, so we are happy to be of service! As... More 

1 review
1 of 5 stars Reviewed 1 week ago

This hotel did not meet my expectations. Given the location of the hotel I thought it would be better. The bathrooms do not have stand alone showers. The counter in the bathroom was really low and the hotel did not provide body wash. The room was really small and in need of major updates. The furniture looked like it has... More 

Was this review helpful? Yes 1
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Mr. Royster, Thank you for filling out a Tripadvisor survey. We appreciate your feedback. I did happen to take note of your comments, and as a valued guest and Hilton Honors member your opinion is very important to us. I apologize that our property did not meet your expectations as our goal is always to exceed the expectations of our... More 

Cincinnati, Ohio
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights and we have no complaints. The hotel is in a very nice area, parking and check-in was easy, and the room rate was great. Our king room was clean, on the larger side, well-appointed, and had a beautiful view of the woods. One bonus - we had two luggage racks for our suitcases which... More 

Was this review helpful? Yes
Richard C, Guest Relations Manager at Hilton Short Hills, responded to this review

Thank you for filling out a Tripadvisor survey as we appreciate all of our guests' feedback. I am glad to see you enjoyed your overall accommodations with us! As a valued guest, your opinion is very important to us and our readers as we strive to exceed your expectations. We look forward to having the pleasure of serving you in... More 

jersey city, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I were recently married at a nearby venue. We chose this hotel for our WEedding Block and are so glad we did. Not only is the hotel, pool, amenities beautiful, but the staff is great as well. The price is extremely reasonable. They helped in organizing the wedding block, you get a site to log into to... More 

Review collected in partnership with Hilton Hotels & Resorts

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Walla Walla, WA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean. quiet and accommodating. Great location and close to restaurants, shopping mall with big box stores nearby. Hotel fits family stay, vacationer and business people as well. Very clean cities nearby

Review collected in partnership with Hilton Hotels & Resorts

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