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Candlewood Suites Secaucus

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279 Secaucus Road, Secaucus, NJ 07094
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Candlewood Suites Secaucus
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100 Reviews from our TripAdvisor Community

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Traveler rating
    46
    35
    11
    3
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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    (39)
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There are newer reviews for Candlewood Suites Secaucus
See the most recent reviews
Wilmslow UK
Level Contributor
261 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed June 14, 2012

Room and beds were comfortable, hotel uninspiring. However the attitude of staff, including telephone receptionist Tatyana, was outstanding. Shuttle to railway to NYC is a blessing, but be aware that it only runs at certain times, and not in rain! You need a car to eat in the neighbourhood, hotel facility will only keep you from starving (toast, chocolates, cereals,... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Secaucus, responded to this review

Dear mosolygo, Thank you for taking the time to relay your comments regarding our property during your recent stay. It's nice to see that you liked the beds. I also appreciate the compliments on the staff and the level of service provided. We are sorry the kitchen area in the room fell below your expectations. Thank you for staying with... More 

Chapel Hill, North Carolina
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 31, 2012

Stayed here for a couple of nights during my visit to New York. It was really good for the hotel to provide shuttle service to the trains to NY. Room and beds were pretty comfortable. But however the attitude of management seems to be pretty cold perhaps its a jersey thing. But other then that my stay overall was all... More 

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Atlanta, GA
Level Contributor
186 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
4 of 5 stars Reviewed May 10, 2012

This was our first stay in any Candlewood hotel and I was really skeptic with what would be the hotel like since I was travelling with my wife and son (3-years old). To start with, my GPS took me one-half block away from the address of the hotel, and I was really confused (and tired after a long drive) but... More 

Was this review helpful? Yes 4
Attleboro, Massachusetts
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 7, 2012

First of all, the hotel itself is quite nice. Rooms are well equipped, grounds are kept up well. Unfortunately there was a problem that I admit I was the cause of. How the management handled this is where the deception comes in. It started when I used a Debit Card for the room charges. They do have a sign posted... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Candlewood Suites Secaucus, responded to this review

Dear foot5841, Thank you for your review regarding your experience. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the hotel staff may have caused. I will follow up with the staff to ensure that similar incidents won't happen again. I appreciate your feedback as this is our best resource... More 

Franklin Tn
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 3, 2012 via mobile

Employees lovely could use sound proofing really noisy neighbors

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Newton, New Jersey
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 23, 2012

Always a pleasure to stay at this Hotel.. Very quite atmospher.. And very pleasant staff. The rooms are up to date and clean!!

Was this review helpful? Yes 1
waretown
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 12, 2012

My husband and I stayed at this hotel last week because we were seeing Bruce at the Izod center two nights in a row and didnt see the point in driving home and driving back. The hotel was FANTASTIC! One of the cleanest places I have ever stayed at! The room was spacious with a good sized bathroom comfy bed... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2012

My sisters family and mine visited New York for spring break and stayed at this hotel. We had the best time. The service was amazing. We were given wonderful informatiin on seeing the sites and even got special service to the train station. Wonderful rooms as well.

Was this review helpful? Yes 2
Apex, North Carolina, United States
1 review
5 of 5 stars Reviewed April 5, 2012

The staff were outstanding! We were there for a Tony Robbins Seminar and they could not have been more accomadating. They went out of their way to get us to and from the seminar on time in a complimentary shuttle at all hours of the morning and nigth. (Conference was at the Meadowlands.) They even sent the Shuttle to take... More 

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cwssecaucus, General Manager at Candlewood Suites Secaucus, responded to this review

Good Afternoon Mrs. Bennett, I would like to take this opportunity to thank you for the current review of our hotel. We truly appreciate the positive insight and are very happy to hear that your stay with us was a delightful one. As a manager, it’s always a pleasure to know that the staff is striving for excellence in customer... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 29, 2012

My husband and I stayed here after a show at the izod center because it was nice and close and I had an employee rate. Even at midnight the young man who checked us in was very friendly and helpful. He showed us the little store they had and also gave us an extra pillow. The room was very nice!... More 

Was this review helpful? Yes 1
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