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Residence Inn Saddle River

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7 Boroline Road, Saddle River, NJ 07458
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1 room 1 guest
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Residence Inn Saddle River
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111 Reviews from our TripAdvisor Community

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Traveler rating
    54
    34
    14
    4
    5
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43
25
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26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Schwenksville, Pennsylvania
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were only in town for one Friday night. Staff was friendly. Room was clean and ready upon arrival. We did not smell any pet odors and the room was very clean. The bed was comfortable. We enjoy the separate living and bedroom area. So one can sleep and the other watch TV. Although there was an additional TV in... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Gigi459 - thank you for taking the time to let us know about your visit. We hope you enjoyed the movie and will find something playing again soon to bring you back (maybe for a longer visit). More 

Midlothian, Virginia
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Very family friendly, feels like home staying here, pool, grill, basketball court, great complimentary breakfast, with real hot food and regular cold choices (cereal, fruit, etc.) Staff is welcoming, clean rooms, suites just make you comfortable. Check them out, close to all the stores, highways but tucked away in a quiet neighborhood. Would definitely come back here when visiting in... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

So glad you found us. We truly appreciate your kind words and rating. We look forward to seeing you on your next visit. More 

northern california
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent one night here a couple weeks ago while visiting family in area. Great room!! Great breakfast!! best we had traveling hotels across the country. Would definitely stay here again when in the area. Pool was inviting. Hours are short but that keeps the place overrun by party goers. Lots of space in the room and bed comfortable. Very nicely... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Ali1125 - Thank you for taking the time to let us know about your experience and for the high rating. One of our key selling points would have to be our exterior grounds of which our outdoor pool plays a central role. Typically open from Memorial Day to Labor Day we observe hours from 9am - 9pm / 7 days... More 

nancyvh
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I wanted to like this hotel…I really did. My family and I rented a 2BR suite while visiting our family in Bergen County. Our reservation was for 5 nights but we promptly checked out the following morning. The first room we were assigned looked like a frat party had been thrown there the night before. The headboard in the master... More 

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GM122, General Manager at Residence Inn Saddle River, responded to this review

NancyVH - I am so disappointed to hear of your experience. After each stay our housekeeping team works diligently to insure we clean every space after which each room is inspected to identify any areas that may have been missed. From your comments it appears we failed in this process. As you noted each of our associates really does care... More 

Hartford, Connecticut
1 review
2 of 5 stars Reviewed July 29, 2015 via mobile

Was delighted of the hotels setting after driving 4hrs nice area and park like feel. Check in went fast desk clerk friendly. Opened up our room and it had a very powerful smell like I think someone did a lot of cooking with I think curry or something. We only had 1 1/2 hours till we had to be at... More 

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GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking your time to write such a complete review. As a pet friendly hotel it is extremely hard to guarantee a pet has not been in a specific room or area of the hotel. More over some guests may not disclose they have a pet and ADA laws make it difficult to police service animals. For that... More 

1 review
4 of 5 stars Reviewed July 27, 2015

The check in staff on friday afternoon was great. They switched OUr room with no problem. It was mostly quiet. The pool was great. It was very clean. The breakfast was nice. The food was good. The c staff was friendly there as c we ll. I would have given our stay 5 stars. The room we originally had smelled... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for your response. I am so sorry to hear of the pet smell. As a long term stay hotel it is not uncommon for cooking & pet odors to be present from time to time. For this reason the carpet, furniture & draperies are professionally cleaned multiple times per year. Additionally each carpet is deep cleaned each time... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2015

We stayed here for 5 weeks when we moved to NJ. The staff are very friendly and the rooms are nice. We had a small kitchen attached to our room with lots of utensils. They provide free breakfast at the dining hall everyday and the spread is decent. They also provide some snacks in the evenings on some days of... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for your kind comments. We are thrilled you enjoyed your experience. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 11, 2015

Stayed the whole month. The place is nice, quiet and clean. We have a kitchen in the room. Front desk staff are friendly and helpful. Breakfast is good except that they don't change the food that much for the whole month we stayed. There's free snacks in the evening for two days every week and selection is good. If you... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Chie - Thank you for taking the time to let us know about your experience. Our team is focused on making all our guests feel right at home whether staying for a day or a month. When your travels bring you back to the area we will be thrilled to serve you again. It is a pleasure having you as... More 

Clifton, New Jersey
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 3, 2015

Not a bad stay, the hotel had nice amenities such as updated dishwasher, fridge, and a nice lobby. I stood in a studio queen, the room was the perfect size, but there were a few things I wish I hadn't experienced. First, the bed, along with the pillows, was just sub standard for Residence Inn. I wasn't really that far... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn Saddle River. I appreciate your kind recommendation but am truly sorry you found our mattress uncomfortable. Most guests respond favorably about our mattresses. I was very surprised to see your comments. Replaced the end of 2012 our mattresses... More 

Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 8, 2015

We rented a two bedroom suite so we could enjoy a romantic Valentine's weekend by the fireplace. We ran into Shannon Armour again. She is very professional and friendly. She told us about a shopping center that is near by. We picked up some groceries and had everything we needed to prepare a nice meal. The kitchen had everything we... More 

Was this review helpful? Yes
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you Netstraveling for allowing us to be a part of your romantic Valentines weekend. I am so thrilled to hear of your interactions with our team. Shannon, Ben and the entire team know what they do matters when turning an overnight stay into a guest experience. Thank you for taking the time to acknowledge their efforts. More 

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