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Residence Inn Saddle River

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7 Boroline Road, Saddle River, NJ 07458
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1 room 1 adult
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Residence Inn Saddle River
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120 Reviews from our TripAdvisor Community

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2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

As a gold Marriott member I been in all different Marriott properties from Fairfield inn to JW Marriott and this was as far the worst stay ever. Booked two nights this pass weekend and apparently they were having their carpet professionally clean and bldg 3 was getting done that weekend. Why would they booked me in a room that needed... More 

Helpful?
Thank Sandra F
GM122, General Manager at Residence Inn Saddle River, responded to this review

Sandra – I really cannot apologize enough. To ensure the highest level of cleanliness in our suites we contract with a professional service to deep clean carpets, upholstery & draperies on a regular basis. Every attempt is made to pick a time that will provide the most minimum amount of disruption to our guests. This is not a new process... More 

CT
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for a girls weekend and have never been disappointed in any Residence Inn property. Check in pleasant and quick, room was spotless and spacious as always. Found a wonderful local deli Saddle River Gourmet Deli. less than two miles away. We ventured to close by Ridgewood, NJ to a small town theatre and came upon the quaint Main... More 

Helpful?
Thank Newenglandhome
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 12, 2015

Due to an insurance claim, I've been staying here for 9 months. Everything is well maintained and the staff is exceptionally pleasant, from the front desk to the dining room. I would recommend it highly to travelers or those needing a longer term residence.

Helpful?
Thank Yvonne O
GM122, General Manager at Residence Inn Saddle River, responded to this review

Yvonne - Thank you for your great rating and recommendations. We certainly do all we can to make our guests feel at home. More 

Saddle River, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2015

We've been staying at this hotel for months at a time. It is a nice place, good staff, lovely outdoor. The only thing is that because it has a kitchenette people cook and some foods smell really bad. And the kitchen furniture is smelly because of the food that is cooked. In all the rooms we stayed there was rice... More 

Helpful?
Thank CarolinaNJ
GM122, General Manager at Residence Inn Saddle River, responded to this review

CarolinaNJ - Thank you for taking the time to write your review. We do what we can to help make every guests stay a comfortable one. I do hope the smell would not deture you from staying with us again in the future. More 

Chennai (Madras), India
Level Contributor
50 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed October 22, 2015

As usual standard studio rooms according to the Residence Inn setup. Was disappointed at many levels. First except one silver frying pan no other utensils were provided. The first reason I chose this location is for occasional cooking. When there is not enough utensils to cook there is no point in selecting this. Breakfast is fine but the scrambled egg... More 

Helpful?
Thank HappyToTravel06
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for your review. Please know that we take our guest feedback very seriously. I have shared your comments with the team so that we can improve on your impressions during your next visit. More 

Allendale, New Jersey
Level Contributor
176 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

My cousins stayed here when they came into town to visit. Their suite was nicely furnished and comfortable with a door separating the bedroom and bathroom from the living room and full kitchen. They used the outdoor pool and hot tub several times and enjoyed the hot breakfast buffet in the mornings and the free appetizers and soft drinks at... More 

Helpful?
1 Thank Theresa C
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you first for recommending our hotel to your cousins & now for the nice review. Our sales foundation at Residence Inn's is based in great part on building the loyalty of the community we serve. We strive to be a place of value whether your purpose of travel is for work, home and your feedback helps reassure us we... More 

Cohasset, Massachusetts
Level Contributor
4 reviews
3 of 5 stars Reviewed September 20, 2015

I have stayed at this property at this property twice this year. The first experience was terrific! The second experience was absolutely horrible. My family and I arrived at night. I had reserved a suite with two bedrooms. We checked in, went to our room, and had to go back and request another room because it smelled so bad -... More 

Helpful?
Thank jswitzer34
GM122, General Manager at Residence Inn Saddle River, responded to this review

JSwitzer34 - Please except our sincerest apologize for the confusion you encountered on your stay with us the end of August. Here we are a month after your stay and I was truly under the impression we had resolved this matter to your satisfaction. I had been involved in all facets of this matter even speaking with the Marriott team... More 

Plantation, Florida
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 12, 2015

The room was a one bedroom with kitchen. The place is exceptionally clean and has a great breakfast. The grounds are close to all of Northern New Jersey places of interest like the Paramus Mall. The hotel has a gym, swimming pool and tennis court.

Helpful?
Thank Karl S
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you for taking the time to let others know about your experience. I am glad your enjoyed our convenient location and on-site services. We look forward to seeing you on your next visit from Plantation, FL. More 

Delray Beach, Florida
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed September 3, 2015

In the middle of selling and buying a house, we needed a place to call "home" for over two weeks. The Residence Inn was a bit of sanctuary in our hectic lives while trying to balance two closings, commute to work and keep a 15 month old toddler happy. The hotel staff was not only accommodating, but responded with urgency... More 

Helpful?
1 Thank workinggrrl
GM122, General Manager at Residence Inn Saddle River, responded to this review

Thank you, Thank You, Thank You. I shared your comments with the team after which we spontaneously broke into applause. We are thrilled to know we provided service so memorable you would share your experience with others. Allowing our guests to thrive while on long stays is what we are all about. P.S. We will be here when you just... More 

Schwenksville, Pennsylvania
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 30, 2015 via mobile

We were only in town for one Friday night. Staff was friendly. Room was clean and ready upon arrival. We did not smell any pet odors and the room was very clean. The bed was comfortable. We enjoy the separate living and bedroom area. So one can sleep and the other watch TV. Although there was an additional TV in... More 

Helpful?
Thank Gigi459
GM122, General Manager at Residence Inn Saddle River, responded to this review

Gigi459 - thank you for taking the time to let us know about your visit. We hope you enjoyed the movie and will find something playing again soon to bring you back (maybe for a longer visit). More 

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