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All 3 Saddle Brook hotels

Marriott Saddle Brook

3.5 of 5 Hotel   |   138 Pehle Avenue, Saddle Brook, NJ 07663
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60%
Ranked #1 of 3 hotels in Saddle Brook
A recent review
5 of 5 stars reviewed 3 weeks ago
Patricia A Atlantic City, New Jersey
  • Reviews (149)
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149 people have reviewed this hotel

Traveler rating
    36
    51
    31
    15
    16
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31
26
8
51
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
There are newer reviews for Marriott Saddle Brook
See the most recent reviews
Atlantic City, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing Marriott.....as clean as a whistle.......Nicest employees..... My 94 year old Mother and I spent the night after a great party at the Stoney Hill Inn in Hackensack. Great accomodations in handicapped access room....We packed and were on our way home. Easy on the Garden State Parkway South. Arrived home and OMG left our luggage on the sidewalk at hotel.... More

Was this review helpful? Yes 1
SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

Greetings Patricia A, Leaving your luggage at the hotel is certainly an OMG moment, but I am glad the staff was able to come to the rescue! We want to ensure you and your family are well taken care of and there are no worries while you are with us! We look forward to having you back with us in... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had the pleasure of returning to this hotel after numerous stays. The staff should rewarded for their professionalism. I had the pleasure of being greeted by Devon who has restored my faith in customer service . She is a keeper! Great place for a romantic weekend by the pool. I will always look forward to my next visit.

Was this review helpful? Yes 1
SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

Dear mmmapeel, Thanks so much for taking time out of your busy day to review our hotel! We are pleased to see that Devon was able to exceed your expectations and provide the great service you have come to know from the Marriott Brand. I will ensure we recognize Devon with your kind words. We look forward to hosting you... More

Hoboken, New Jersey
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 16, 2014

Stayed here on a Saturday evening in May when I had a wedding at the Royal Manor in Garfield. My boyfriend and I have Marriott Rewards and are pretty loyal to Marriott so I could see how/why the service was so great, but I imagine they would have given us good service regardless. The room was comfy. Typical room. They... More

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Minneapolis, Minnesota
Top Contributor
64 reviews 64 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 15, 2014

I appreciated getting a welcome email prior to and a request for feedback following my stay. We also got a good dinner recommendation to nearby neighborhood pizza restaurant (Mario's). The hotel is very close to George Washington bridge ($13 toll), so unless it's rush hour, you can be in NYC in 20 minutes. Some negatives: the room bathroom has a... More

Was this review helpful? Yes 2
SaddleBrookGM, Front Office Manager at Marriott Saddle Brook, responded to this review

We appreciate you taking the time to share with us your feedback. We will be sure to address the issues you have shared with us. Please be assured that we will take the necessary steps to ensure these issues will not happen in the future. Thank you again for your time and consideration. More

Brooklyn, NY
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 15, 2014

Very clean well appointed & very friendly staff made this overnight stay for my daughter's wedding exceptional. We had arranged a breakfast for our guests the following morning which was fantastic- never had to remind the staff that certain items were running low, it was all expertly handled by our maitre de- whose name was Kumar. Two other exceptional staff... More

Was this review helpful? Yes 1
California
Contributor
16 reviews 16 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed May 9, 2014

It's in the middle of freeway offramps. If you don't have a car, and want to eat, they have a very high priced "restaurant" on premises that will be happy to serve you $4.00 coffee and $13.00 sandwiches on day old white bread. If you ask about a taxi, they refer you to their captive limo service that charges $25... More

Was this review helpful? Yes 1
SaddleBrookGM, Front Office Manager at Marriott Saddle Brook, responded to this review

I appreciate you taking the time to share with us your comments and suggestions. We appreciate all feedback, both positive or negative. We use all feedback to better ourselves, and our hotel. We have passed your concerns on to our management team, and will try to address these issues accordingly. More

Travelers are raving about these Saddle Brook hotels

Sydney
Contributor
16 reviews 16 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed May 7, 2014

This hotel is old and tired. The staff are excellent but not worth it to stay in those rooms. There are better hotels in this area. At first they placed me on the ground floor at the far back of the hotel literally in the same area as the indoor pool (and I'm a Marriott rewards member!). I had to... More

Was this review helpful? Yes 1
SaddleBrookGM, Front Office Manager at Marriott Saddle Brook, responded to this review

I appreciate you taking the time out of your busy schedule to bring issues that you encountered during your stay to our attention. We appreciate all feedback, both positive or negative. We use all feedback to better ourselves, and our hotel. I apologize for the inconveniences you experienced. Here at the Saddle Brook Marriott we take great pride in making... More

Brooklyn, NY
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed May 5, 2014

We stayed here 1 night for a wedding in the area. The staff was wonderful, friendly and helpful. Our room was average, the bed was very comfortable. Conviently located at the highway exit and there are food establishments near by. Though our drinks were very weak, the bar area was very nice. I would stay here again for an over... More

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Elkton, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2014

WOW what a pleasant difference! Stayed last week, as I do many weeks, but this one was different. The entire staff was much more pleasant than I have ever seen. I've been staying here for roughly three years, but this was by far the best. New General Manager, Megan is absolutely wonderful. She has changed the entire feeling of the... More

Was this review helpful? Yes 1
Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 21, 2014

For someone who travels on business to different locations, (13 different hotels in 16 weeks) this Marriott sets the standard for exceptional customer service. Fantastic. Every person I came in contact with from the service personnel, right up to the hotel management, acknowledged me with a hello. I felt I was a valued customer, it was lovely staying with you!

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Additional Information about Marriott Saddle Brook

Address: 138 Pehle Avenue, Saddle Brook, NJ 07663
Phone Number:
Location: United States > New Jersey > Saddle Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Saddle Brook 3.5*
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Also Known As:
Marriott Saddle Brook Hotel Saddle Brook
Saddle Brook Marriott

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
245

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