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Marriott Saddle Brook

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138 Pehle Avenue, Saddle Brook, NJ 07663
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Marriott Saddle Brook
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228 Reviews from our TripAdvisor Community

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Traveler rating
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    73
    42
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (228)
  • Mar-May only
    (50)
  • Jun-Aug only
    (71)
  • Sep-Nov only
    (55)
  • Dec-Feb only
    (52)
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2 reviews
1 of 5 stars Reviewed 5 days ago NEW

This hotel should not have the Marriott name. We stayed in room 147. It was old and dirty. The bathroom had bugs in it. The wall by the AC vent was filthy. The bathroom is like a half bathroom with a tub in it. The AC sucked. Stay away from this Marriott

Was this review helpful? Yes
SaddleBrookGM, Guest Relations Manager at Marriott Saddle Brook, responded to this review

Thank you for your comments on your recent stay, cleanliness is a top prioity of the hotel and I am sorry to hear we let youdown. I have shared comments with the housekeeping staff. We hope that you choose stay at the Saddle Brook in the near future. More 

Germantown, Maryland
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Was on a business trip and found this hotel convenient to that office I was to visit. I don't usually stay in a regular Marriott Hotel when on business but found this pretty good. It was also convenient to drive to the Newark Airport. I like refrigerators and microwaves in my room and this one at least had the refrigerator.... More 

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Raleigh, North Carolina
Level Contributor
256 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Large room with plenty of room to move around. Firm mattress with soft pillows. Great nights sleep! The lobby is nice and the bar area is great as well. The people were friendly and helpful. Plenty of parking - no problem there. I stayed on the sixth floor and had no issues. The bathroom was nicely appointed.

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Richmond, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I Stayed at this Hotel for four nights at the end of July 2015. It was clean and quiet. It was convenient to New York, where I had an event to attend. The restaurant was very nice and the food delicious! The staff were very friendly and helpful. I especially enjoyed talking with Carol, one of the restaurant staff. This... More 

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Bethpage, New York
Level Contributor
113 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

We checked in and we're happy to see family bustling about. We arrived in room 610 as I requested a shower that was handicapped as my husband has a bad back. The room smelled of a very strong chemical as we entered but we thought perhaps their cleaning products had an odor. I rested in the sheets for an hour... More 

Was this review helpful? Yes 1
SaddleBrookGM, Guest Relations Manager at Marriott Saddle Brook, responded to this review

Thank you for your comments, we hope to be able to prove the issues you encountered are far from the norm and not the exception at the Saddle Brook Marriott. More 

Travelers are raving about these Saddle Brook hotels

Langhorne, Pennsylvania
Level Contributor
522 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The SB Marriott continues to impress. The service is always great. They just renovated the lobby and rooms. It looks great. This location works great for NYC and Northern NJ business. It is at the cross roads of Route 80 and GSP. 15 miles to the Lincoln Tunnel. The rooms are spacious and have a good work station / desk.... More 

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Cleveland, OH
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 26, 2015

Strange hotel-- didn't feel like other Marriotts. We checked in and I asked for a quiet room. The first room we received (317) was oddly shaped, very dark, had a refrigerator in the middle of the floor and one towel with holes in it. It definitely did not feel like the room was ready to be rented. I went back... More 

Was this review helpful? Yes 1
SaddleBrookGM, Front Office Manager at Marriott Saddle Brook, responded to this review

One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am very sorry to learn that the quality of service provided by our front desk staff did not quite meet your —... More 

Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 19, 2015

Visit hotel sporadically for work. Staff is exceptional but the hotel itself needs significant upgrades. 1. Hotel asks guests to participate in conservation efforts but still prints bills, places them under doors, and takes risks in access to personal information on these bills from the outside corridor. 2. Noise is a problem. They post "quiet hours" signs throughout the hotel... More 

Was this review helpful? Yes 1
SaddleBrookGM, Guest Relations Manager at Marriott Saddle Brook, responded to this review

Thank you for taking the time to share your recent experience at the Saddle Brook Marriott with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the... More 

Beavercreek, Ohio
Level Contributor
94 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 11, 2015

My wife and I stayed here for two nights over a weekend while attending a nearby family event. The receptionists were very welcomimg and helpful. They placed us on the third floor to avoid noises from three wedding parties that booked blocks rooms over the weekend (thank you!). The staff, in general, was very polite during our stay. We were... More 

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SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Saddle Brook Marriott. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for issues your encountered during your stay.... More 

Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 4, 2015

We made reservations at the Marriott Saddle Brook because we are Marriott rewards members and they were also the closest hotel to family we were visiting in Fair Lawn. We stayed two nights and found the staff, accomodations, and restaurant all excellent, professionl, and comfortable.

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