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All 3 Saddle Brook hotels

Marriott Saddle Brook

3.5 of 5 Hotel   |   138 Pehle Avenue, Saddle Brook, NJ 07663
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Ranked #1 of 3 Hotels in Saddle Brook
A recent review
3 of 5 stars reviewed 1 week ago
Jeff S Orchard Park, New York
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166 reviews from our community

Traveler rating
    43
    56
    34
    16
    17
See reviews for
36
28
9
59
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • French first
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English first
Orchard Park, New York
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The Marriott at Saddle Brook is an ok place to stay. The staff is very nice as usual for a Marriott. The Lobby and Lobby Bar fit my needs and the room itself was functional. However little thinkgs in the room need to be fixed. Like the electric outlets on the desk did not work and the shower rod in... More

Was this review helpful? Yes 1
SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

Thank you for taking the time to share your experience with the Saddle Brook Marriott. I apologize that your recent stay was not satisfactory and appreciate your feedback. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective steps to avoid such problems in... More

Mount Pocono, Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a wedding. Had a wonderful stay, early check in and late check out gave us time to enjoy the pool . Although stairs leading to pool was a surprise I did read they are working on making it more handicap friendly. Our handicap room was great , loved the view from the 12th floor of Manhattan. And... More

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay at this hotel frequently on business trips. It could use a "facelift" in some areas, but I always come back here because of the great staff. They always greet me and make me feel like this is my home away from home. Whenever I have a special need or request they always jump to take care of it.

Was this review helpful? Yes 2
Milton, Massachusetts
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I took our 18yo daughter and her friend to a concert and stayed the night at this Marriott. The front desk people were great, I called numerous times with different questions and they were always very helpful. The restaurant staff was also very friendly and knowledgeable about the food and drinks. The food was actually really good... More

Was this review helpful? Yes 2
United Kingdom
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good Hotel with friendly staff and leisure facilities. Very good size rooms for families. The hotel has a good environment for families with children. The drive was only 40 minutes from Newark Airport.

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Waynesville, North Carolina
Top Contributor
55 reviews 55 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently stayed for two nights on a business trip. The overall experience was so-so with nothing special standing out at the hotel. The room was clean, but smaller than other places at which I have stayed. After arrival on a Sunday afternoon (no car), I was disappointed to find that the restaurant was closed and that I would have... More

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SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

Thank you for your comments, I am sorry to hear that your stay was not perfect. Our Lounge is located that is located in our Great Room adjacent serves Lunch and Dinner daily from 11 am-11pm. We do offer complimentary internet in our public spaces, however the charge for the internet in the guest rooms is based off the speed... More

Atlanta
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I am sure this is a great hotel and most of the time a great place to stay. This past weekend the hotel had a theft where a purse was stolen from the bar area and returned to security with items missing from the purse. The hotel did a very poor job in trying to figure out what exactly happened.... More

Was this review helpful? Yes 1
SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

I am sorry to hear that your person items were lost at the property. When items are lost at the property, we do attempt to locate and return the items to the owner. When Items are lost, we have steps in place to recover and return the items to the guest, however we have been uable to at this time.... More

Lititz, Pennsylvania
Top Contributor
57 reviews 57 reviews
9 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed August 14, 2014

We stayed here one evening because we were seeing a late performance at the Lincoln Center and did not want to drive all the way home late at night. The hotel is located within 10 minutes of a rail station which offers free parking. This made for very easy access into NYC. Much cheaper than parking in the city and... More

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 13, 2014

Too many aspects of this hotel severely disappointed, and it's reated a Tier 5! 1. Rated as a Tier 5 property. In order to get the most value of my annual free stay voucher, I compared this property to other local Marriott Properties and realized it was the only Tier 5 Marriott Property in the vicinity of where I wanted... More

Was this review helpful? Yes 3
1 review
4 of 5 stars Reviewed August 8, 2014

Even though the hotel is little dated and old, the rooms are nice and good to stay in. Really the staff members in the front desk or in lounge or bar were awesome. They are very respectful and very quick in responsiveness and get whatever help you need. Overall the staff got this place the rating. Overall the hotel is... More

Was this review helpful? Yes
SaddleBrookGM, General Manager at Marriott Saddle Brook, responded to this review

We are delighted that your stay with the Saddle Brook Marriott was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. We look forward to your return to... More

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Additional Information about Marriott Saddle Brook

Address: 138 Pehle Avenue, Saddle Brook, NJ 07663
Location: United States > New Jersey > Saddle Brook
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Saddle Brook 3.5*
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Also Known As:
Marriott Saddle Brook Hotel Saddle Brook
Saddle Brook Marriott

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