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All 3 Saddle Brook hotels

Holiday Inn Saddle Brook

3.0 of 5 Hotel   |   129 Pehle Avenue, Saddle Brook, NJ 07663
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Ranked #2 of 3 hotels in Saddle Brook
A recent review
3 of 5 stars reviewed 1 week ago
dominik712 Chicago, Illinois
  • Overview
  • Reviews (114)
  • Photos (38)
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114 people have reviewed this hotel

Traveler rating
    14
    17
    34
    26
    23
See reviews for
27
16
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27
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Toronto, Canada
1 review
2 of 5 stars Reviewed yesterday NEW

Thankfully I bid on a room and did not pay full price. The hotel is run-down and should be completely gutted. There was blood on a face towel in my room. The shower leaked. Hotel has a distinct odour.

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McGuire AFB
Top Contributor
55 reviews 55 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here for a two-night stay. The front desk staff was friendly. The hotel looks dingy from the outside. You walk in and it looks a little nicer. We were on the 7th floor and the hotel looked very old and dirty. Our room had two double beds. One of the beds had a deep hole or indentation in... More

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Is it top of the line, NO... But the rates are good for a brief trip to the NYC area and the staff were super friendly and wonderful. I have to admit I was so leery as I drove up bc it seemed like back was front but you drive all around to get into the real entrance. It's on... More

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Grand Junction, Colorado, United States
Top Contributor
70 reviews 70 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Sub-Title: Large Room. Too Bad it Smells Like a Wet Chimney Whenever traveling, I usually breathe a sigh of relief if we end up at a Holiday Inn, from past experiences there. This time, not so much. About the only thing I breathed here was stale cigarette and fresh pot smoke. Their Trip Advisor describes it as The NEW Holiday... More

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Christina T, General Manager at Holiday Inn Saddle Brook, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. We continually try to do our very best for all of our guests, but unfortunately, sometimes we do fail. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. This... More

Ontario, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked hotel using reward savers...we used it as a base to visit the big apple. Bus stop was 5 mins away and just takes an hour. If you;re on a budget and wanna save money this is a good location for cheap travels to the big apple. Very important for us it was clean, quiet and had friendly staff.

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Christina T, General Manager at Holiday Inn Saddle Brook, responded to this review

Dear Guest, Thank you for taking the time to post your comments. I am pleased you have enjoyed your experience with us!! I look forward to welcoming you back. More

Hackensack, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

When I arrived I didnt expect much from the place, but the staff made the difference. I was pleasently happy with the room although they dont have microwaves or refrigerators in the room. All in all I enjoyed it.

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Christina T, General Manager at Holiday Inn Saddle Brook, responded to this review

Dear Guest, Thank you for taking the time to post your comments. I am pleased you have enjoyed your experience with us and we do offer microwaves and refrigerators upon request at the Front Desk. We hope to see you again on your next visit to Saddle Brook!! More

Kearny, New Jersey
1 review
5 of 5 stars Reviewed 5 weeks ago

They offered just what I needed, and were very close to Met Life stadium. My rate included breakfast which was rather nice, eggs my way, choice of meat and potatoes. It was rather nice having it made fresh for me instead of some hotel buffets.

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Christina T, General Manager at Holiday Inn Saddle Brook, responded to this review

We appreciate your comments and feedback about our Hotel. We are very glad to here that you enjoyed the breakfast we provided you in the Old City Grille Restaurant. We hope that you will visit us again on your next trip back our way!! More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 13, 2014 via mobile

Family stayed there last week for a one night stop over before flying home. The hotel looks like it is closed, old lift only one worked when we were there so it took a long time to come. restaurant carpet needs replaced not nice to dine in rooms were clean and decent but there were some stains in foot stools... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Saddle Brook, responded to this review

Dear Alan M, Thank you for taking the time to provide feedback on your stay. It is unfortunate the common areas of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to... More

Saratoga Springs, New York
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 26, 2014

My general thinking is that if the room is clean enough, staff is friendly enough and I can sleep, that is all I need. This hotel really tested that logic. The room was clean enough. The staff was friendly enough. The bed comfortable and room quiet. Typically that is all it takes to 4 or 5 star review from me.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Saddle Brook, responded to this review

Dear Mark T, Thank you for writing a candid review. It is nice to know that you found the staff friendly and the room comfortable and quiet. On the other hand, it is unfortunate that the overall condition of the hotel and amenities were a let down during your stay. Please accept our apologies for the inconvenience these aspects have... More

Pensacola, Florida
Senior Contributor
47 reviews 47 reviews
35 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed June 10, 2014

The room was very large. Bed were alright but not that great. Pool was nice and warm. Could barely see the bottom thou. Shower was great but toilet had almost no pressure. The door was messed up in getting into my room. Handle was broken or not working properly. Balcony door didn't open. Not a bad stay. Would stay again.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Saddle Brook, responded to this review

Dear B3amt3am, Thank you for taking the time to leave a review. I am glad that you liked our large rooms and the warm pool. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Please accept our sincere apology for the issues you... More

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Additional Information about Holiday Inn Saddle Brook

Address: 129 Pehle Avenue, Saddle Brook, NJ 07663
Phone Number:
Location: United States > New Jersey > Saddle Brook
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Saddle Brook 3*
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Also Known As:
Holiday Inn Saddle Brook Hotel Saddle Brook
Saddle Brook Holiday Inn

38 photos of this hotel

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Hotel & grounds (2)
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Pool/beach area (2)
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Room/suite (3)
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Management photos: Courtesy of the property manager

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Hotel & grounds (6)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay at the new Saddle Brook, New Jersey! Located just off Interstate 80 and the Garden State Parkway. Standing 8 stories high, you will capture a breathtaking view of New York City's skyline from our Executive Floor. Whether it's meeting space, guestrooms, or just to visit. Let the Saddle Brook Hotel make this a time to remember. ... more   less 
Number of rooms
156

Questions & Answers

Questions? Get answers from Holiday Inn Saddle Brook staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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