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All 3 Rockaway hotels

Rockaway Hotel

2.5 of 5 Hotel   |   14 Green Pond Road, Rockaway, NJ 07866 (Formerly BEST WESTERN Rockaway Hotel)
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Ranked #2 of 3 hotels in Rockaway
A recent review
3 of 5 stars Reviewed March 20, 2014
Christopher G Pompton Lakes, New Jersey
  • Reviews (36)
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36 people have reviewed this hotel

Traveler rating
    7
    9
    9
    8
    3
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10
10
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Pompton Lakes, New Jersey
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 20, 2014

This hotel is undergoing renovation. Among those that would need change are the pillows and beds to make sleep more comfortable. The carpet of the corridors also need immediate change, as the bulges are tripping hazards and can cause falls, especially to seniors. The rooms are kept clean, though there is a smell of cigarette smoke in the corridors, although... More

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Budd Lake, New Jersey
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 10, 2014

I made reservations for the Best Western Rockaway Hotel on Hotels.com. I wound up driving right past this hotel, missing it entirely. The blue sign reads "The Rockaway Hotel". There is noting about it being a Best Western. I saw later in the room that a few thing said Best Western. The hotel is a little rundown and could use... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 7, 2014 via mobile

While I was a bit concerned that this location is no longer Best Western associated, everything was perfect for my needs. Staff was very friendly and helpful. Rooms clean, warm, comfortable, and affordable.

Was this review helpful? Yes 2
Upper Marlboro, Maryland
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 1, 2013

I booked my (accessible) room after checking TripAdvisor for the website with the best rate. The hotel is now independent and no longer part of the Best Western chain. No big loss. The staff was very nice on the phone and accommodated my request for early check-in. They were just as nice in person. The outside renovation is almost completely... More

Was this review helpful? Yes 2
Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 29, 2013

We stayed here on a bus tour of New York. The hotel was 'meh'.... not overly good but not the worst hotel I've stayed in. Here are the pros and cons... Cons: There were stains on the carpet and valance about the curtains.( looked like dried blood). The toilet was broken and my husband fixed it twice. The clogger for... More

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Niantic, Connecticut
Senior Contributor
44 reviews 44 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 24, 2013

Lots of weird things about this hotel. First, I found this hotel on the BW website, but for the first time ever the website said that the hotel does not accept online bookings and I had to call. Weird. Also cost me 1000 bonus points because I couldn't use the new iPhone app to book it. Called and talked to... More

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Vineland, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed May 29, 2013

just been purchased by best western exterior is still in rough condition ,but room was nice and comfortable.service was nice and courteous. will stay again! extremely well located just the off highway. like I said exterior is still being renovated rough on the outside very nice inside!!!!!

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Manning, South Carolina
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 11, 2013

If you are looking for a quiet night at a value price,this is the hotel for you.I frequent this area often and the Best Western is always an option when i need a room. The Barn restraunt is across the street(great food). On the property is a Dunkin Donuts. And the Diner is ajacent to the property as well. They... More

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la
1 review
5 of 5 stars Reviewed April 26, 2013

I was checking in late. Even though I was tired, Chuck made me smile. He should have been tired too since I spoke with him on the phone in the day, he was just getting off. But he showed no signs of it. You can tell that he is a happy person and loves what he does. Best Western is... More

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Mississauga, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 9, 2013

I am not sure if this is Best Western Hotel at all. When we arrived we had a hard time finding the place because all of the signs were removed. Rooms are ok but the rest of it is below motel ratings. It was so cold in the room we had the heating working all night but it was so... More

Was this review helpful? Yes 1
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Additional Information about Rockaway Hotel

Address: 14 Green Pond Road, Rockaway, NJ 07866 (Formerly BEST WESTERN Rockaway Hotel)
Location: United States > New Jersey > Morris County > Rockaway
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Rockaway Hotel 2.5*
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Also Known As:
Best Western Rockaway Hotel Rockaway

19 photos of this hotel

Management photos: Courtesy of the property manager

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Number of rooms
60

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