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All 2 Ridgefield Park hotels

Hilton Garden Inn Ridgefield Park

3.0 of 5 Hotel   |   70 Challenger Road, Ridgefield Park, NJ 07660
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Ranked #2 of 2 Hotels in Ridgefield Park
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
colleen C New Kensington, Pennsylvania
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249 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Kensington, Pennsylvania
Top Contributor
80 reviews 80 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed yesterday NEW

This is a decent hotel close to the expressway for tourists traveling to NYC. The moderate price gave us a nice, clean room with expected amenities. The staff was quiet, but helpful. The included breakfast was filling but not fine dining.

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Worcester, United States
1 review
2 of 5 stars Reviewed 1 week ago

As we are recently retired and travelling much more than usual, we would hesitate to use this brand again. While the room was clean the service left alot to be desired. The front desk was SLOW and inept. Our breakfast was overprivced and substandard.

Review collected in partnership with Hilton Garden Inn

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Jon S, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Dennis M, Thank you for your recent Trip Advisor review. I am sorry that we failed to exceed your expectations during your recent stay at the Hilton Garden Inn Ridgefield Park. Please feel free to reach out to me directly to discuss your concerns at 201.641.2024. More

PROVIDENCE, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We expected good service and a nice hotel. We got excellent service and a great hotel. Everyone we met from the front office desk, housekeeping, restaurant staff were professional and gave a personal touch. We can not wait to return. Great clean amenities. Thank You everyone at the Hilton Garden Inn Ridgefield Park, NJ. I advise anyone making a trip... More

Review collected in partnership with Hilton Garden Inn

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Jon S, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Dawn M, Thank you so much for the excellent review on Trip Advisor! My team and I strive to offer the very best that hospitality has to offer and we really do love to hear from our guests! Thanks for recognizing the "personal touch", "great clean amenities" and "excellent service" you received at the Hilton Garden Inn Ridgefield Park!... More

Ridgefield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best value for money. Very good hotel. Best... More

Review collected in partnership with Hilton Garden Inn

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Jon S, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Erez M, Thank you for taking the time to complete a Trip Advisor review for the Hilton Garden Inn Ridgefield Park! We appreciate your feedback and look forward to seeing you again soon! More

fort wayne, IN, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Location was good and restaurant (very fine service) available for late evening arrival. Mattress in Queen X2 was uncomfortable. Nevertheless, would likely stay there again as close to Barnard College/Columbia University without the NYC prices. IPass helps for GW bridge fee.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jon S, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Kathleen H, Thank you for your recent Trip Advisor review!! My team and I strive to offer the very best that hospitality has to offer and are pleased to hear that you had such a wonderful stay with us! We look forward to seeing you again soon! More

Landenberg, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 8, 2014

We stayed at the Hilton Garden Inn for two nights with my 10 year old medically fragile daughter, who is a big One Direction fan (we attended the One Direction concert at MetLife Stadium, which is a short drive from this hotel). While our only plan was to attend the concert, we found this hotel was a short distance from... More

Was this review helpful? Yes 2
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Great to her that you had such a good experience and that you will return and stay with us again in the future. One of the things that we pride ourselves on and focus on is "cleanliness and friendliness" so it's great to hear that you noticed both during your stay. Looking forward to your next visit to Ridgefield Park... More

Ballston Lake, New York
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 5, 2014

I had previously reviewed this hotel with three stars, but after returning home I found that the property charged me twice for my stay. So in addition to the poor customer service during my stay, I had to call them to get the duplicate charges reversed. Needless to say I am not very happy.

Was this review helpful? Yes 2
Adam G, General Manager at Hilton Garden Inn Ridgefield Park, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay.... More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 3, 2014

We stayed at this hotel while spending time with a family member at the Englewood Medical Center, about 6 miles from the hotel. The hotel is large and seems to be well maintained. The rooms are large - bed was very comfortable, bathroom was large. TV was undersized for the room - making it a little difficult to see text... More

Was this review helpful? Yes 1
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you for your review. We are so sorry to hear about your experience at our hotel. If you would please reach out to us directly, we will be more than happy to further discuss this with you. Again, we apologize and we look forward to speaking with you. Laurie - 201-641-2024 Thank You, Laurie DeVries More

Dallas, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 26, 2014

This Hotel is walking distance to Samsung building and other offices. It is a friendly place with Korean newspaper (Samsung is close) and business traveler conscious. It seems like LaGuardia hotel is closer, but traffic is little worse than going to Newark airport. Take your time if you ask for a Taxi with no anticipation, one day i asked for... More

Was this review helpful? Yes 1
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you so much for your feedback! I'm happy to hear that you had such a positive experience with us and that you would recommend us. I hope that you visit us again when you are in the area and thanks again! Adam Greenberg More

1 review
5 of 5 stars Reviewed July 26, 2014

We have stayed at this hotel two times for visits into the city and both times found the staff very warm, friendly, efficient and helpful. Always impressed with the cleanliness of rooms and public areas. Safe area with ample parking. Lobby area pleasant with refreshments often out for guests. Very easy to catch the NJ bus to the Port Authority... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

It's good to hear you enjoyed your stay with us. We work hard to ensure your experience is excellent. I appreciate the time you took to let others know about our facility. Please come back and see us again soon! Thank you, Adam Greenberg More

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Additional Information about Hilton Garden Inn Ridgefield Park

Address: 70 Challenger Road, Ridgefield Park, NJ 07660
Phone Number:
Location: United States > New Jersey > Ridgefield Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park

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