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Hilton Garden Inn Ridgefield Park

3.0 of 5 70 Challenger Road, Ridgefield Park, NJ 07660
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Certificate of Excellence 2014
Hilton Garden Inn Ridgefield Park
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Hilton Garden Inn Ridgefield Park
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274 reviews from our community

Traveler rating
    146
    75
    22
    17
    14
See reviews for
95
38
18
91
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Teaneck, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I host an annual family Christmas celebration, which includes an overnight stay at a hotel, and for the last few years have hosted the celebration at the same hotel. My family got used to going to that property and probably could not imagine going anywhere else for this special event. Last December, however, because of complications procuring reservations at that... More 

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you so much for choosing our Hotel for your wonderful Christmas Celebration and taking the time to write such a fabulous review. Isn't Geovanna great, we are so lucky to have such a wonderful Director of Sales at our property. We are thrilled to hear that she took such good care of you and that you were so pleased.... More 

Llandudno Junction, Wales, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

An excellent stay overall. The staff were accommodating and friendly, always going that extra mile to direct us into NYC and NJ. Staff were empathetic to our situation as our luggage was delayed. Rooms were made daily, and always at gold standard cleanliness. The bed was very comfortable, the room was spacious, and we were impressed with the coffee machine... More 

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Lauren, Thank you for taking the time to write such a wonderful review your comments make it all worth while. I am glad that you were able to see that our staff takes great pride in serving our guests. I know it can be difficult when traveling overseas and your luggage is lost. I am glad that we were able... More 

Toronto, Canada
1 review
4 of 5 stars Reviewed 4 weeks ago

Property is well-maintained and staff is courteous and helpful. A major problem which, admittedly, I did not report because I assumed that nothing could be done about it (and we did not have time to move as we were in the area for a wedding) is the use in the room of a disinfectant or air freshener with a nauseating... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Dear Barry, First, I want to thank you for choosing our hotel. Second, I sincerely apologize for your experience during your last visit. Please know that I have spoken with our housekeeping department concerning the use of our disinfectant and air freshener sprays. I wish we had known ahead of time that you were allergic has we could have prepared... More 

Cliffside Park, New Jersey
1 review
5 of 5 stars Reviewed December 16, 2014

I had a great experience at The Hilton Garden Hotel. It was my first time staying here, and I have to say the I love it. I can recommend this hotel to all my friends and family. Great Customer Service, Front Desk and the employees during Breakfast time were very nice and friendly.

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thanks for your wonderful comments, we are thrilled that you enjoyed your stay with us. We hope to see you back with us soon, we appreciate your business. We are glad we met your needs and you enjoyed your time here. Looking forward to your next stay with us! Thank you, Laurie DeVries Assistant General Manager More 

Chesapeake, Virginia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 14, 2014

My wife had to have surgery at nearby Holy Name Hospital. We stayed here in October for initial consultation with the doctors and we were very pleased with the hotel. Needless to say, it was a no brainer when deciding where to stay when we were told she had to have surgery. Entire hotel staff are very friendly and willing... More 

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you so much for taking the time to write this review. I am thrilled that we were able to make your stay a comfortable one during this time for you.. We hope you join us again in the future, and it's great for the team to see that all their hard work pays off for our valued guests. Again... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

This is the second time my husband and I have stayed in this hotel! And again it has not dissapointed us!! As we walk in the front to check in we get greeted by a large,clean open lobby! Check in was fast! Our room was very clean! Which that is very important to me, and to most i must think!... More 

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thanks for your review! We hope you join us again in the future, and it's great for the team to see that all their hard work pays off for our valued guests. Again thank you so much for taking the time to write this review. Laurie DeVries Assistant General Manager More 

2 reviews
5 of 5 stars Reviewed November 25, 2014

Excellent facility, clean, fresh smelling and great staff. Thoroughly enjoyed my stay. The breakfast was great and well worth the price. The chef made sure that our omlette was just the way we wanted it and was very accommodating. Bathrooms were very clean and inviting. The entire experience was wonderful and the staff very professional, yet friendly. Great job!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Great to her that you had such a good experience and that you will return and stay with us again in the future. One of the things that we pride ourselves on and focus on is "cleanliness and friendliness" so it's great to hear that you noticed both during your stay. Looking forward to your next visit to Ridgefield Park... More 

Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed November 19, 2014

The hotel is very cute and comfortable; attendants are very atencious; room service perfect; all structure is very well maintained. The room was very clean and every service requested was completed very fast. If I went to New Jersey again, I am sure that I will be in Hilton Garden Inn again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thanks for the review! I appreciate your kind words and know that the staff here takes great pride in the hotel and servicing our customers,as your comments make it all worth while. Thank you, Laurie DeVries Assistant General Manager More 

Augusta, Georgia
1 review
5 of 5 stars Reviewed November 18, 2014

Comfortable and clean rooms. When checking in, the new front desk employee accidentally authorized my check card for my stay when the whole bill had been prepaid. The entire staff went out of their way to make accommodations for this mistake. This shows a dedication to customer service!!

Was this review helpful? Yes
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you for taking the time to write this great review, I'm so glad to see that you had such a great experience with us and that we took your concerns seriously and we were able to resolve everything. Thank you, Laurie DeVries Assistant General Manager More 

Madeira, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 17, 2014

The hotel is well maintained and the staff is super nice. A great experience from beginning to end. The rooms are appointed with simple features that make extended stay comfortable - Refrigerator & Microwave.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Adam G, Manager at Hilton Garden Inn Ridgefield Park, responded to this review

Thank you so much for your feedback! I'm happy to hear that you had such a positive experience with us and that you would recommend us. I hope that you visit us again when you are in the area and thanks again! Thank you, Laurie DeVries Assistant General Manager More 

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Additional Information about Hilton Garden Inn Ridgefield Park

Address: 70 Challenger Road, Ridgefield Park, NJ 07660
Phone Number:
Location: United States > New Jersey > Ridgefield Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ridgefield Park 3*
Number of rooms: 140
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Also Known As:
Hilton Garden Inn Ridgefield Park Hotel Ridgefield Park

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