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Extended Stay America - Red Bank - Middletown

2.5 of 5
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329 Newman Springs Road, Red Bank, NJ 07701
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Extended Stay America - Red Bank - Middletown
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Ranked #4 of 4 Hotels in Red Bank
A recent review
3 of 5 stars Reviewed February 2, 2015
Krishnan U Bengaluru (Bangalore), India
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Extended Stay America - Red Bank - Middletown
See the most recent reviews
Bengaluru (Bangalore), India
Level Contributor
100 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 stars Reviewed February 2, 2015

I stayed at Extended America Red bank for a week.The reason for choosing this hotel was the proximity to my business location and that the hotel has a kitchenette. But I ended up losing many things - house keeping was not done in the entire week( though I specifically asked for it in between), no fitness center, issues with faucet... More 

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Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that we did not meet your expectations with our housekeeping scheduling and that you had an issue with the faucet in your bathtub. To prevent this from happening again, my team is ensuring we communicate with our guests and explain to them our housekeeping schedules and... More 

1 review
5 of 5 stars Reviewed January 26, 2015 via mobile

The staff members are very helpful and accommodating the hotel was very clean my room was clean my bed was comfortable the breakfast was amazing the location is amazing my overall experience was one of the best I've ever had staying at a hotel I would highly recommend this hotel to all my family friends as well as coworkers

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2 reviews
5 of 5 stars Reviewed January 18, 2015

I am an Afr-Amer clergywoman who after selling home before closing on my new condo needed a reasonable rated place to stay with a kitchenette and good service. Remembering how surprisingly wonderful Extended Stay America was with past travels to Arizona I decided to try the same Chain locally ie Red Bank NJ closest to our Church. The staff mgrs.... More 

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Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff exceeded your expectations and that we took care of you and your family during your transition into a new home. We are proud to have provided you with a spacious room and a fully equipped kitchen at a convenient... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 7, 2015

It's a shame because the staff members were very nice. The room we had was falling apart. There was a whole in a blanket, chips and scratches in toilet and bath, and pieces of the bathroom sink falling off. And it wasn't very clean. It certainly didn't smell very nice. We cut our stay short. We were dreading going back... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Your review for our hotel was recently brought to my attention. I am sorry to read that your room was not as clean as it should have been and that there were so many maintenance issues. In response to your feedback, I am meeting with my housekeeping and maintenance staff to review our cleanliness and inspection procedures to ensure that... More 

2 reviews
5 of 5 stars Reviewed January 5, 2015

I recently stayed a few nights due to an illness in my family. I was looking for somewhere affordable, and typically that means sub standard, but I found this place to be quiet and clean. I was a bit surprised by the quality of room and the kitchenette was decent. I wasn't looking for bells and whistles. I was looking... More 

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Manager_11525, General Manager at Extended Stay America - Red Bank - Middletown, responded to this review

I want to thank you for taking the time to post a review of your stay. I hope your family member is feeling better. It is great to hear that you were very satisfied with your stay and that your room was clean and quiet. It is so great to read that your room exceeded your expectations overall. Once again,... More 

Glastonbury, Connecticut
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 1, 2015

Very bad experience here. Nobody at desk at arrival. Even though prepaid, they charged us again and had to have hotels.com rectify. First room smelled of smoke and they had to move us, second room was filthy - sticky mess everywhere, on the floor, head boards, on remote (found under bed) and dust everywhere. We had to take cleaning solution... More 

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Bengaluru (Bangalore), India
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 4, 2014

Stayed in this hotel for about 3 months. Nice clean rooms with weekly room service. Room comes with a kitchenette and we can get cutlery, plates and toaster also from the front desk. Inside premises of the hotel were excellently temperature controlled during cold days. In the mornings grab-and-go breakfast is available which includes coffee, fruits (apples and oranges), muffins... More 

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Tulsa, Oklahoma
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

No one is going to mistake the Extended Stay hotel for the Marriott or Holiday Inn but the place was very clean and there is a kitchenette if you plan to cook meals. They are set up for you to stay more than a day.

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GM-ESAalbany, Manager at Extended Stay America - Red Bank - Middletown, responded to this review

Thank you for your recent review of your stay and taking the time to tell us about how our kitchennettes were to your liking. We hope you stay with with us as we feel we should be a home away from home for many of our guests. More 

1 review
5 of 5 stars Reviewed October 24, 2014

We stayed in this Hotel for about 6 months! We stayed here for the duration of my contract. It was very convenient as we have our own kitchenette. Laundry area's a big help too. It saves us from looking for one within the area. The hotel is near Garden State Parkway which makes it easy for us to drive around... More 

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New York City, New York
1 review
5 of 5 stars Reviewed October 23, 2014

Our stay was very pleasant, largely due to the helpfulness, courtesy and professionalism of the manager Purvis. I called the the hotel from New York before making the reservation and he was very helpful in answering all my questions. When we arrived he continued to be friendly and helpful, offering to print out a map of the area with driving... More 

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