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Extended Stay America - Ramsey - Upper Saddle River

2.5 of 5
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112 State Highway 17, Ramsey, NJ 07446
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Extended Stay America - Ramsey - Upper Saddle River
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1 room 1 guest
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Ranked #3 of 4 Hotels in Ramsey
A recent review
3 of 5 stars reviewed 2 weeks ago
Wendy S Kingston, Saint Andrew, Jamaica
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47 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kingston, Saint Andrew, Jamaica
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have stayed at a few Extended Stay hotels as they are always so welcoming of our dog. Although the staff were always polite and helpful, the facilities in the room were not up to their usual standard. There was no oven, just two hot-plates and no dishwasher. In addition, the WiFi reception was quite poor. Even though we stayed... More 

Was this review helpful? Yes 1
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Had to clean our room ourselves when we first got there it was so dirty. Had to put a plug in air freshener in the room on full blast to make it bearable. Found condom wrappers and cigarette wrappers under the bed. I marked the tag on our sheets and glad I did because housekeeping was just using the same... More 

Was this review helpful? Yes 3

Travelers are raving about these Ramsey hotels

Hyderabad, India
Level Contributor
3 reviews
5 of 5 stars Reviewed April 13, 2015

I was staying at Extended Stay, Ramsey, NJ since Jan-March 2015 @ Room 202. It was good place to stay. Neat and clean with cooking facility, you can feel home away home. Staff are very good in manner and co operative. Thanks to Louise Car service also. Kishore Biswal, Tech Mahindra Ltd, India, Hyderabad. biswal.kishore@gmail.com

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Manager_11525, Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your stay with us during your recent visit. We strive to make our guest feel welcome and comfortable while here. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in... More 

Charlotte, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 26, 2013

I stayed in this hotel on business for over 60 days, the front desk staff was always a pleasure, very helpful and friendly. My room was clean and neat, I was on the first flloor at theend and it was very quiet. I would reommend this hotel for the business travelor, you do need a car, cause the store is... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Ramsey - Upper Saddle River, responded to this review

Beth - Thank you so much for sharing your experience with us. I am glad to read that you were pleased with our staff's friendly service, your clean room and our hotel's location. We are so happy that your business trip went smoothly overall! The staff and I would like to thank you again for posting your review. We look... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed November 13, 2013

At check in, it took 3 different room changes to finally find one that even appeared to have been cleaned - if you could actually call this room clean which I certainly would not. There were blood and other unidentified stains on the quilt, (there was not even a blanket!), the dishes were used, put away and not cleaned, and... More 

Was this review helpful? Yes 8
New Jersey
1 review
4 of 5 stars Reviewed October 26, 2013

The stay was comfortable, the rooms were clean. The kitchenet arrangement is good. Staff was polite and attended to any query. Things that could have been better. - The grab and go menu needs to change regularly - There needs to be a inhouse store within the hotel to help the guests with grocessories

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 26, 2013

I choose to stay in this area last year around this time and was extremely satisfied with the management young man by the name of Mario and he was the reason I returned. Boy was I mistaken this hotel has made a turn for the worse it went from being one of the cleanest hotels to the worst! The smell... More 

Was this review helpful? Yes 3
Paramus, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 13, 2013

First room smelt like poop. Asked and was granted another room. New room had hair on the bed sheets and looked like blood stains on the mattress. My guest slept uncomfortable. The tv chanel selection wasn't too good at all. The breakfast included granola bars and apples. No eggs no bagels or anything.

Was this review helpful? Yes 1
Washington, DC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed June 27, 2013

Our room smelled so strongly of curry and sweat that I sprayed the air with the only scented product I had, hairspray (I don't travel with febreeze, although you should if you stay here). The bed was uncomfortable, one pillow had no case, and the sheets were terribly thin. Free wireless required watching a commercial and subsequently suffering through dial... More 

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Laurel, Maryland
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 24, 2013

This place should have been a decent hotel. The grounds are nice, the building is solid, the lady working the front counter was incredibly friendly. The location made it a quick trip into New York, and the facility is across the parking lot from Olive Garden. The common areas and room were in decent shape too. The problems all seem... More 

Was this review helpful? Yes 1
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