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BEST WESTERN Riverview Inn & Suites

1747 Paterson Street, Rahway, NJ 07065
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Certificate of Excellence 2014
BEST WESTERN Riverview Inn & Suites
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BEST WESTERN Riverview Inn & Suites
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122 reviews from our community

Traveler rating
    56
    41
    13
    7
    5
See reviews for
44
25
9
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keene, NH
Contributor
17 reviews 17 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It's not the easiest place to get to unless you are already aware of the traffic pattern, Paterson Rd. just kinda sticks out of nowhere. I always enjoy staying at Best Western, and this one was no different. There were stains on the rug from a previous guests activities, but aside from that the room was nice. there was a... More

Was this review helpful? Yes 1
chino valley,az, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

the first night everything was good. good room good bed and siiting area. the second night was on the internet rate the bed was lumpy and so was the sofa. breakfast both days was so=so with no cream cheese for bagels and limited food selection

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Staten Island, New York, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

i dont know where to begin, i reserved a room at this hotel because the hampton down the block was booked. normally 149.00/night with my discount was 99.00! i was happy with that but the second i opened my room i was smacked in the face by an odd smell. it wasnt bad but it was definetley not GooD. Overall... More

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you for your review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If... More

Providence, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

The worst attitude of anyone I ever met at a hotel food service- surly, impatient, not warning customers of broken appliances. For some reason would not turn off machine and warn guests it was broken. The tea water was luke warm and not in the dispenser. She cleaned up while we ate and raised dust.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you for taking the time to review our food service. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. I have addressed the issue, and spoken with the employee in question. We want you to... More

Myrtle Beach, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Good location but had a hard time finding the right turn at night to get to the hotel. Its nice to be right by the water and have an outside place for walking. Rooms are clean and arranged nicely and was able to get a good night sleep, Breakfast was very good and the person taking care of it was... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you for taking the time to write an awesome review. We take pride in our staff and service for each individual’s visit. At the BEST WESTERN Riverview Inn & Suites we always strive to accommodate our guests with a perfect stay and I assure you that I will reiterate what you have said to our staff so that their... More

Florida
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed at this BW several times (about 6) & always had a wonderful experience...this most recent stay was not nearly as pleasant as prior visits. I used my BW rewards for 4 nights and paid w/ credit card for the 5th night.....I'm a long standing BW diamond/platinum member.....the handicapped accessible room I usually stay in (1st floor) was unavailable for... More

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we... More

Greensboro, North Carolina, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

This hotel is my new home away from home. From the time you arrive to the time you leave BW is great. Their Staff friendly, Rooms exceptionally clean, AM breakfast and coffee enjoyable. New wifi never fails. Great place for great price !!!!!!!

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you for such an incredibly nice review! Everyone at the BEST WESTERN Riverview Inn & Suites takes pride in their work and it shows by how pleasant our customers are. We are appreciative of anyone who takes time to leave a friendly review and love that you feel you are HOME AWAY FROM HOME! More

bayville, nj
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 24, 2014

Best Western is awesome! Staff is so friendly and helpful. I checked in with no problems and they gave me a great room. I also loved the workout room too. The room was clean. No complaints and will stay there again.

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you so much for taking the time to leave such a positive review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Metro Boston, USA
1 review
4 of 5 stars Reviewed August 19, 2014

This is a value-for-money four stars, and if you get a deal, give it a "5". The location off Route 1 is a classic retail strip: Walk to Popeyes or Burger King, while McDonalds and Pizza are a bit beyond. Pool was clean and indoors. Room (2 beds + sleep sofa) was a great deal and came with microwave and... More

Was this review helpful? Yes
Ernest R, General Manager at BEST WESTERN Riverview Inn & Suites, responded to this review

Thank you so much for taking the time to leave such a positive review. We are so glad to hear that our prime location offered convenience and flexibility during your stay with us. It’s a delight to know that you thoroughly enjoyed the river view and took advantage of our indoor pool. Please come back and visit us again soon More

Pepperell, MA
Top Contributor
101 reviews 101 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 7, 2014

I have stayed at the Riverview several times and will continue to when I am in the area. The staff are friendly and helpful and the rooms are large with a very comfortable bed. This is one of the less expensive hotels in the area yet it is clean and comfortable. I like it because it does not sit directly... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Riverview Inn & Suites

Address: 1747 Paterson Street, Rahway, NJ 07065
Phone Number:
Location: United States > New Jersey > Rahway
Price Range (Based on Average Rates): $$
Number of rooms: 74
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Also Known As:
Best Western Riverview Hotel Rahway
Best Western Riverview Inn And Suites
Best Western Rahway
Rahway Best Western

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