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The Westin Princeton at Forrestal Village

GreenLeadersBronze level
4.0 of 5
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201 Village Boulevard, Princeton, NJ 08540
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1 room 1 guest
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The Westin Princeton at Forrestal Village
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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    (478)
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Mars, Pennsylvania, USA
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

It seems my business travel through the state of New Jersey has been more of a tour of the downfall of hotels in this state. This is yet another hotel that is run down. It looks quite nice from the outside, and is situated in a nice "village" with a few restaurants and stores all within walking distance. However, one... More 

Was this review helpful? Yes
New York City, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Super friendly service, especially impressed by front desk staff for an early morning riser. Room was very comfortable and a couple of items that we needed were brought immediately. Coffee didn't quite fit in the brewer. Lovely place. Xxxxxxxxcc

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Todd C, General Manager at The Westin Princeton at Forrestal Village, responded to this review

Thank you for your great review and your wonderful comments about our Front Desk staff members! Your feedback means a lot to us and is always of great value! We are happy you did enjoy our room's amenities (your comments with regards to the coffee not being able to fit in the brewer have been already addressed and are being... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I recently joined the Starwood preferred guest program after staying at several Starwood hotels in a row and having great experiences at each of them. This hotel was a total disappointment by comparison. I opted to book this hotel via the phone, for 30$ more than the hotwire rate because the person on the phone assured me I would be... More 

Was this review helpful? Yes 1
Todd C, General Manager at The Westin Princeton at Forrestal Village, responded to this review

Thank you for your letter. You do us a great service by taking the time out of your busy schedule to write about your most recent stay with us. It is through concerned guests, such as yourself, that we gain insight into areas of our business that require attention. Thank you for letting us know and I deeply apologize for... More 

Sarasota, FL
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here this summer so my daughter could take classes at Princeton. Although we booked the room for the week, our room with two beds was not available when we arrived. There was a large wedding going on, as well as an argument going on in the lobby. The night manager Josh was ridiculously nice and made our stay wonderful.... More 

Was this review helpful? Yes 1
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Customer! We appreciate your nice feedback with regards to your most recent stay with us! Thank you for your great comments about Josh, our Front Desk associate, our Housekeeping department, Room Service and our Restaurant food quality and service! That's what we are striving for! I will share your check - in experience comments and the phone issues to... More 

Boston
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband is a SPG platinum so we stay at Westins a lot. I was excited to have a lovely room and room service after a long drive. When we arrived, the front desk was moderately friendly. When I got to the room, what a disappointment! So small and unimpressive. The bathtub and shower was so run down. Chipping on... More 

Was this review helpful? Yes 1
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Valued Customer, First of all, I would like to thank you for your review and for choosing the Westin Princeton at Forrestal Village as your home away from home! Thank you very much for your nice words with regards to the Westin Heavenly Bed and Heavenly Shower head. It is so nice to hear and means a lot to... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

So i booked this hotel for a weekend getaway for me, wife and my son.<br/><br/>I got there checked in no problem. Going up to my room, in the elevator i started to notice that this place is not taken care of, the way its kept and all. Sure enough i get to my room (Executive Guest Room) was shocked at... More 

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Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Berry, I appreciate you taking the tim out of your busy schedule to write a review concerning your most recent stay with us. I was sorry to read that we failed to meet your expectations in several areas, about many disturbing factors that you have encountered during your stay that caused you a lot of frustration and, for this,... More 

Anniston, Alabama
Level Contributor
127 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The front desk staff was friendly and who can complain about the Westin bed. Why the hotel did not get a 5 was at midnight my coworker had a woman come to his room who was not a guest - someone from hotel security should do a better job of keeping non guests out of the hotel.

Was this review helpful? Yes
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Guest, We do appreciate your feedback and your great comments about the Westin Princeton and its amenities! We will certainly address your concerns to our Security Company to communicate down on what has happened during your stay with us to take corrective measures to preclude the future recurrences for you and other guests. I would like to apologize for... More 

Buffalo, New York
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We also were in Town 8/7 & 8/8 to attend the 2015 ishinryu world championship being held at the hotel. I have to say the room itself was very clean and the bed very cozy. We enjoyed extra towels when we needed them and the staff was very pleasant. I would say the bar prices are a bit crazy -... More 

Was this review helpful? Yes
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Guest, Thank you for taking your time to give us your feedback! Your nice comments with regards to the room and our cozy bed are greatly appreciated and will be shared with our staff members! I have addressed your concerns to my entire Leadership team and to my Director of Housekeeping in person, so that the drastic measures to... More 

Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

With over 500 competitors and add spectators and officials the place was packed. The staff handled all with efficiency. Buffet breakfast was okay. No bread or toaster but the rest was good. Room was clean with good space to move. Housekeeping also efficient. Spoke with Nancy on check out and said the only bad part was nothing was set up... More 

Was this review helpful? Yes
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Marylin, Thank you so much for taking the time to write us about your feedback! It's always of great value to us and we do appreciate it very much! It's so nice to hear your great comments with regards to your overall experience at the Westin Princeton, complimenting our Westin staff members for being efficient, your room being clean... More 

Ledgewood, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked a room at your hotel for 8/7 & 8/8 to attend the 2015 ishinryu world championship being held at the hotel. My wife arrived at 11:00am on 8/7 to attend some meetings and inquired about early check-in. She was told there were no room ready and to come back in an hour. She came back at 12:00 and... More 

Was this review helpful? Yes 2
Emma A, Guest Relations Manager at The Westin Princeton at Forrestal Village, responded to this review

Dear Graig, I am in receipt of your letter and am disturbed to read about all of the problems associated with your recent stay with us. Whereas honoring an early check/ in and room bed preference requests are hard to meet (due to the hotel's occupancy the day before), there is still no excuse for some of the problems on... More 

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