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All 1 Pompton Plains hotels

BEST WESTERN PLUS Regency House Hotel

3.0 of 5 Hotel   |   140 Route 23 North, Pompton Plains, NJ 07444 (Formerly Regency House Hotel & Suites)
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164 people have reviewed this hotel

Traveler rating
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    29
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    29
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • English first
  • French first
  • German first
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English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

Hotel adequate, breakfast was typical continental breakfast, KFC right next door, hotel difficult to access easily from interstate, check-in ok, different rate quoted than what was printed to be signed. Problems with TV/remote corrected easily, toilet flushing problem eventually resolved. Desk staff having breakfast in back not very receptive.

Review collected in partnership with Best Western

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South San Francisco, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

The heating/AC leaked water on the rug until it was sopping wet. none of the phones in the room worked. The staff was notified in the morning and when we returned that evening, nothing had been corrected. The clerk then switched us to the "Honeymoon suite" which was not even as nice a room as the one we left. Then... More

Review collected in partnership with Best Western

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

While air conditioners can sometimes leak, we try to fix them as soon as possible. However in the interim we did upgrade your room and id not, in fact, charge any additional monies. We stand by honesty and integrity and do not charge for upgrades especially when a unit defaults. W always apologize to our guests and then offer a... More

Travelers are raving about these Pompton Plains hotels

Little Egg Harbor, United States
1 review
4 of 5 stars Reviewed 1 week ago

We stay here when we visit our grandsons. It is reasonable and clean. We both smoke so they put us near an exit. We have tried other hotels in the area and this is definetly the best. The free breakfast is a plus.

Review collected in partnership with Best Western

Was this review helpful? Yes
jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Thank you for advising Trip Advsor how accommodating we are. We appreciate your thoughtfulness and hopefully we will see you again very soon. We strive to keep all our guests comfortable and make them enjoy their stay with us. More

Coatesville, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What should have been an overnight "Pit Stop", turned into a really nice, pleasant experience. A three star rated Hotel was staffed with ten star People. Starting with Azili, who was checking us in, she was simply one of the most gracious People I have met in a long time. The room was well appointed, clean, the beds were extra... More

Was this review helpful? Yes 1
jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Thank You very much for your kind words for our front desk staff. We appreciate all the gratefulness one expresses about us. We strive to give you our finest customer service and take pride in our property. Again we look forward to seeing you if you happen to pass through this way once again. More

escondido, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I'm all about value so a good bed ad and breakfast for X is always more appealing than X+3 for over the top marketing. Too many times I pay double just to have a brand and other amenities I can't use for logistic reasons.

Review collected in partnership with Best Western

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La Habra, California
Top Contributor
152 reviews 152 reviews
35 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The main enterance and lobby have a decent first impression, but after that it becomes weird. The decor is inconsistent and oddly put together. The room I stayed at on the 1st floor looks nothing like the pictures. The room i stayed at is a level 2,very motel like with bad decor. No escalator. 2nd floor smells like smoke even... More

Was this review helpful? Yes
jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

I am sorry you feel this hotel is weird. We have done many upgrades and are still working to make this hotel the best looking hotel in northern New Jersey. Above that, our service is our strength in customer care for all our guests.. Our rooms have been updated on most of the first and second f floor and we... More

Ocean Pines, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Very beautiful hotel. Great room. Comfortable bed. Dinner in the Manhattan Lounge was excellent and service friendly and efficiently speedy. Hot breakfast was fabulous and service again friendly and efficient.

Review collected in partnership with Best Western

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Pequannock, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 8, 2014

The staff is very friendly and helpful. The hotel clean. Located off Rt. 23 with easy access to Rt. 287, 80 and 46. Close Willowbrook mall and several Restaurants. Walls are thin but good hotel for the $.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed March 6, 2014

Hotel was clean and the beds were so comfy! Staff was top rated. Breakfast was convenient and served in abundance but could be better. Very affordable and good quality. Will definately choose a BW next time we travel.

Review collected in partnership with Best Western

Was this review helpful? Yes
wilmington, de, United States
1 review
4 of 5 stars Reviewed March 3, 2014

Everytime I work in area I stay here. comfortable bedding and very clean rooms. Internet alittle slow at night but overall very good experience at hotel. Fitness room has good variety and 100% working equipment compared to alot of the other hotels Ive been staying at lately. Has a excellent breakfast buffet.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN PLUS Regency House Hotel

Address: 140 Route 23 North, Pompton Plains, NJ 07444 (Formerly Regency House Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Pompton Plains
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Pompton Plains
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Regency House Hotel 3*
Official Description (provided by the hotel):
Elegant, Unique, Inviting - Experience the New Best Western Plus Regency House. Surrounded by acres of tranquility, this full service hotel offers over 14,000 sq. Ft of meeting and banquet space providing the most modern facility and latest amenities. The hotel guestrooms with 32" flat panel TV, Micro-fridge, Alarm clock with CD player/ipod compatible, and Sealy Posturepedic pillow-top bedding in every guestroom; Swimming pool, Fitness center, Business center and Complimentary Hot and Cold breakfast are just our "Standards." ... more   less 
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