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All 1 Pompton Plains hotels

BEST WESTERN PLUS Regency House Hotel

3.0 of 5 Hotel   |   140 Route 23 North, Pompton Plains, NJ 07444 (Formerly Regency House Hotel & Suites)
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BEST WESTERN PLUS Regency House Hotel
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Ranked #1 of 1 hotels in Pompton Plains
A recent review
4 of 5 stars reviewed 2 weeks ago
riny New England
  • Overview
  • Reviews (192)
  • Photos (57)
  • Amenities
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  • Room tips (30)
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192 people have reviewed this hotel

Traveler rating
    54
    59
    31
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57
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Maricopa, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Front desk was not helpful and very rude upon check-in. Advertised wi-fi but internet was in and out so much that I couldnt even write an email and I was there to work. Only stayed the first night and then checked out early. Would NOT return here.

Review collected in partnership with Best Western

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New England
Top Contributor
188 reviews 188 reviews
24 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Best Western Plus/Regency House Hotel in Pompton Plains is located on Rt. 23 North - about 15 minutes from Patterson, NJ. The rooms are modern, comfortable and reasonably priced. The surprise was the Bar/Lounge, which also serves as a restaurant. It's very small, but offered more than "pub food" and the quality and service were pretty good. Somebody in... More

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Otto
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

There is no elevator to the second floor rooms. You must lug everything up or have a bellman do it for you. The rooms are dated, needing some repairs, paint and new furniture. The sink and tub drains are slow and need cleaning. The a/c does not have labeling to indicate what the dials do. Towels are like sandpaper. Breakfast... More

Review collected in partnership with Best Western

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JENSEN BEACH, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I didn't have a reservation, but I was referred to go there and I will be staying there again. Very clean, friendly, the breakfast was excellent and free. The lounge had excellent for and service.. With all that said, the price was perfect. Another Plus!

Review collected in partnership with Best Western

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Thank you for your kind words. We try very hard to assist all guests whenever possible. We like to change our breakfast each and every day. More

Owensboro, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I really did enjoy staying at this hotel everyone treated us good my whole group was very happy. anyone that I know going in that direction II would defiantly recommend this hotel for the cleanliness and professionliness of staff

Review collected in partnership with Best Western

Was this review helpful? Yes 1
jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

We are very happy about the pricing of our hotel. It is competitive yet very comfortable. We have an extensive breakfast equal to or better than a higher end hotel. Everything is made fresh each and every morning. ask anyone about breakfast and they will agree, it is more than enough. Our beds are comfortable as well. More

1 review
1 of 5 stars Reviewed June 26, 2014

Stayed here for 10 days on a work trip and hated it! I booked through Priceline so I couldn't really cancel since it was already paid for. I guess I had the "Bridal Suite" which was discounted during my stay since the pull out bed was broken. Whatever, didn't plan on using it anyway. I'm 6'3 and the shower was... More

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

I apologize the facility manager was not able to fix the plumbing issue, but the breakfast is and always has been a favorite of the hotel guests. It is freshly prepared each and every day and changed up so as not to bore the guests with the same food every day. The staff is on key and make every effort... More

SE Pennsylvania
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 24, 2014

I was on the short list of looking for hotels as I decided late to be in the area. I hesitated, but this place is a gem! Has a bar, very nice place. You should stay here if you can! Word of caution, they have a second floor, but no elevator. I look forward to using this property again. Also,... More

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Thank You for the wonderful comments about our lounge and staff. Our rooms are clean and everyone is fully satisfied. We are located to quite a few attractions as well. More

brooklyn, NY, United States
1 review
5 of 5 stars Reviewed June 24, 2014

This hotel was excellent. Everyone was very personal & friendly, & helpful from the time we made our reservations, till the time we checked in & out. I was like visiting friends with large house & many rooms. From the staff to the Amenities, I had no complaints. My room had a full kitchen with a stove top & microwave.... More

Review collected in partnership with Best Western

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Thank you for the wonderful compliments. We appreciate your rave review and hopefully will see you and more guests here since this great review. Much appreciated. More

CT
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 23, 2014

I stayed here with my family to attend a religious convention at MetLife Stadium. The staff was beyond helpful, courteous, and pleasant. They have a beautiful, little bar area and restaurant that has an authentic NYC feel to it. Was very pleasantly surprised by the quality of the food and drinks that we had there. Room was spacious (we had... More

Review collected in partnership with Best Western

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

Children are most surprised to see out extra large swimming pool. We keep our rooms clean and neat and we appreciate the guest noticing the same. The beds are comfortable and the service is great. We appreciate the wonderful compliments. More

Kearny, New Jersey
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 23, 2014

First of all I want to take this Moment To Thank the Staff for making my stay a easy and wonderful. Jackie by the front Desk Thank you for working with me thru out this Event. Room clean, Comfortable.. It really was a pleasant stay. I would stay here anytime.. Again Thank you for a beautiful Weekend!!!

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jacqueline d, Front Office Manager at BEST WESTERN PLUS Regency House Hotel, responded to this review

I want to thank you for the compliments and am happy your overnight stay was all you wanted it to be. We strive for customer satisfaction and when we receive compliments, we know we are doing a wonderful job. Again thank you. More

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Additional Information about BEST WESTERN PLUS Regency House Hotel

Address: 140 Route 23 North, Pompton Plains, NJ 07444 (Formerly Regency House Hotel & Suites)
Phone Number:
Location: United States > New Jersey > Pompton Plains
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Regency House Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Elegant, Unique, Inviting - Experience the New Best Western Plus Regency House. Surrounded by acres of tranquility, this full service hotel offers over 14,000 sq. Ft of meeting and banquet space providing the most modern facility and latest amenities. The hotel guestrooms with 32" flat panel TV, Micro-fridge, Alarm clock with CD player/ipod compatible, and Sealy Posturepedic pillow-top bedding in every guestroom; Swimming pool, Fitness center, Business center and Complimentary Hot and Cold breakfast are just our "Standards." ... more   less 
Number of rooms
104

Questions & Answers

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