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Howard Johnson Atlantic City West

2.0 of 5
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8029 Black Horse Pike, Pleasantville, NJ 08232 (Formerly Atlantic City Lakes Bay Hotel)
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1 room 1 adult
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Howard Johnson Atlantic City West
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230 Reviews from our TripAdvisor Community

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union city
1 review
2 of 5 stars Reviewed 3 weeks ago

We had a nonsmoking room but it felt like the floor was a smoking floor due to the strong smell of smoke in the hallway. There were 2 small(tiny) rolled up pillows on each bed as if it was meant for toddlers(comfort was not in priority) and why was there a sheet covering over the bed in replacement of a... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank lisacJ8261YL
Parsippany, New Jersey
1 review
2 of 5 stars Reviewed 3 weeks ago

We got a really really cheap deal on this hotel for a 2 night stay in AC for a cheer competition. When we arrived, the musky smell of wet carpets and walls hit us. It's almost like the place flooded and they just let the water evaporate and never fixed any damage. The smell continues throughout the entire hotel. The... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank karlik2016

Travelers are raving about these Pleasantville hotels

Baltimore
1 review
1 of 5 stars Reviewed January 3, 2016

Upon checking in to my non-smoking room "134", I couldn't help but noticed that I was surrounded by smoking rooms on the left, right and in front of me. Nonetheless I proceeded with caution. Not even 10 minutes in the room & I was starting to experience tightness in the chest, coughing & shortness of breath from the next door... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank 890kay
achowardjohnson, Manager at Howard Johnson Atlantic City West, responded to this review

Thank you for taking your time to give us the feedback. I am sorry that your recent stay was not satisfactory. Our housekeepers do change room beddings and clean the room every day. We will definitely look into the issues you mentioned with the housekeeper supervisor. I am glad that the front desk was able to switch you to another... More 

Baltimore, Maryland
1 review
2 of 5 stars Reviewed January 3, 2016

The staff was not too friendly and was combative when explaining overage of charges. They charged twice for late check out and charged an additional day. They were misleading in the explanation of rates. I would not recommend.

Review collected in partnership with Howard Johnson

Helpful?
Thank tyrellw2016
achowardjohnson, Manager at Howard Johnson Atlantic City West, responded to this review

Thank you for taking your time to give us the feedback. I apologize that there was some confusion regarding the charge for late check out. It is never our intention to mislead our valued customers. We will definitely try to be more specific when explaining the hotel room rate to avoid any confusion. More 

Chaplin, Connecticut
1 review
5 of 5 stars Reviewed December 8, 2015

The restaurant rhetoric casino bus shuttle the room accommodation and price were great. We were treated well and the trip was great.

Review collected in partnership with Howard Johnson

Helpful?
Thank F6797AGvanessam
1 review
5 of 5 stars Reviewed November 19, 2015

I have been there for several nights with my parents. Actually it was our business trip but the hotel makes us feel so comfortable just like a holiday trip. The stuffs can speak Chinese, France, Spanish and even Cambodia. They introduce me several wonderful places nearby to relax after our business time. More importantly, I find out that the hotel... More 

Helpful?
Thank Pheng ផ
1 review
5 of 5 stars Reviewed November 19, 2015

I have been there for several night. My parents was so happy because they can talk to the staffs directly by Chinese and Cambodian. Amazingly, They can even speak France and Spanish with me a well. It is a great hotel to me, the location is very near to the Casino and the beach. Surprisingly, I can go to gym... More 

Helpful?
Thank chhay b
1 review
5 of 5 stars Reviewed November 18, 2015

I was traveling with my family and stayed in this hotel for several days. I want to say: it is totally worth your money and trust! I was amazing that the hotel has Chinese speaking manager, she really helped a lot! My father and brother spent lots of time in the gym, and my mother just did not want to... More 

Helpful?
Thank 玉杰 夏
Washington DC, District of Columbia
1 review
2 of 5 stars Reviewed November 17, 2015

From smoke detectors that beeped all night, to rugs being torn up, to old bedding, to bugs coming in under the front door!

Review collected in partnership with Howard Johnson

Helpful?
Thank W2811CWmar
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