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Comfort Inn & Suites West Atlantic City

2.5 of 5
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7079 Black Horse Pike at US 40, Pleasantville, NJ 08232
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Comfort Inn & Suites West Atlantic City
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Ranked #2 of 17 Hotels in Pleasantville
A recent review
4 of 5 stars reviewed 2 weeks ago
deikerm Greenville, Delaware
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329 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Greenville, Delaware
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We, a group of 9 women, stayed here over a Friday night for a Beth Moore conference that was held nearby in Atlantic City. While the property is "dated" and could use some refreshing, it was clean and nice. The breakfast area was large and was able to handle a large number during the early morning hours with plenty of... More 

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Columbus, Ohio
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Front desk was great at check in. When I got to my room it smelled like a wet dog or mixture of dog poop. I asked for room freshener but that did not help much. This is a no pet facility? There must not be any insulation in the walls because I heard my neighbors all night. It does have... More 

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York Haven, Pennsylvania
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel looks like it was recently updated. It smelled and was very clean. Room was nice and clean, no issues. Staff very helpful and friendly. Was able to get a view of AC! I will return here in the future. No need to waste hundreds of dollars to stay at a resort, they even have the Jitney to pick... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you very much for taking the time out to complete our survey and thank you for staying with us. It was our pleasure having you and we look forward to having you again in the near future. Have a wonderful Spring and Summer and always remember to DO AC!! More 

Burnt Hills, New York
Senior Contributor
41 reviews 41 reviews
4 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 16, 2015

Rooms were a bit dated and old. Breakfast was standard for free I guess better than nothing. Neighborhood was quite run down and mostly vacant, a problem that the city seems to have these days. The area as a whole smelled due to the proximity to water. Would I stay here again, yes.

Was this review helpful? Yes
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you so much for taking the time out to complete our survey, we are really glad you enjoyed your stay with us and we are looking forward to seeing you again. It was our pleasure having you and we are looking forward to you returning. More 

Chambly, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

We were looking for a good value-for-money hotel for our stay in the AC area, and overall this hotel satisfied that criteria. It is a short drive (10-15 min.) from Atlantic City and 45 min. from other beaches in the area, such as Cape May. Room was nice and clean, with free internet, a nice view on the bay and... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you so much for staying with us. We really appreciate you taking the time out to complete our survey! We are looking forward to serving you again in the near future. More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 23, 2014

Stayed here back in July of 2014. Immediately upon arrival we were taken back by the horrid smell. The first agenda after checking in was to make an asap trip to the supermarket to buy air fresheners to mask this horrid smell of rotten fish. Could not fault the hotel itself for this as we were staying on a bay.... More 

Was this review helpful? Yes 3
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you for staying with us and than you so very much for your response. It was a pleasure having you and we are looking forward to see you again in the near future. Have a great summer. More 

Wellington
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 29, 2014

Stayed here on 2 separate nights in the last 10 days on our east coast road trip on the first and last night.can't fault the place, very friendly staff ,clean comfortable very cheap room with a sea view. great safe parking, 5mins from atlantic city, visited midweek boardwalk was empty on a beautiful day found good parking for $5.00 for... More 

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Clarks Summit, Pennsylvania
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 21, 2014

This hotel is one of the most disgusting properties I have ever stayed in. After reading Tripadvisor and seeing this as the #1 hotel in Pleasantville I decided to give it a shot. I did this since most of the casinos were in the $200-400 range and I did not want to stay in a motel or beachside econo room... More 

Was this review helpful? Yes 6
New Jersey
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 28, 2014

After a bad experience with another brand hotel in the area I was a little unsure. But I got to say that this one is superior to all neighboring brand name motels around. Just check the review on some of the others!!! The goods: Nice room, great beds, new or very clean linens, close enough to the boardwalk, price. The... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you so much! We really appreciate you staying with us and more importantly, we are so glad you had a great experience with us. We appreciate you taking the time out to complete our survey! We hope to see you again in the near future! More 

Contributor
16 reviews 16 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 26, 2014

When booking this hotel it looked great but on arrival we were disappointed with the location, it was isolated and first impressions were old and dated interior, our room was a good size with good beds and bedding but the carpets were badly stained and in need of cleaning, heavy stains on the sofa, neither of the 2 safes worked,... More 

Was this review helpful? Yes 1
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

We are so sorry you didn't have a good experience with us. We appreciate you taking the timeout to tell us about your stay. You complaints, comment and concerns are our as well. I will share your feedback with out Management Team in an attempt to better en prove upon our service. I truly apologize for not meeting your expiration.... More 

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