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Comfort Inn & Suites West Atlantic City

2.5 of 5
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7079 Black Horse Pike at US 40, Pleasantville, NJ 08232
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Comfort Inn & Suites West Atlantic City
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Ranked #2 of 17 Hotels in Pleasantville
A recent review
3 of 5 stars reviewed 3 days ago
flintjarvis Flint, mi
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332 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Flint, mi
Top Contributor
860 reviews 860 reviews
101 hotel reviews
395 helpful votes 395 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The bed was comfortable, the free breakfast was basic. The windows were small and dirty but the view (what you could see) was nice overlooking the lake. All the local network TV channels were very fuzzy. The Satellite network channels came in clear. Name your-own-price websites had very cheap rates for this area. Overall... I was happy with this place... More 

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Baltimore, Maryland
Contributor
20 reviews 20 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

My husband and I along with our adult three children and their spouses spent Valentine's Weekend here. Out of the four rooms, we were not impressed with three of the hotel rooms which began with the rudeness of the male staff at check-in. Our rooms smelled, the carpets were dirty, the bathrooms needed to be clean and we dare not... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

I am terribly sorry that you did not enjoy your stay! On behalf of the entire Administrative Staff I apologize for such a bad experience! I really do appreciate you taking the time out to let us know. I will share your feedback with the Staff and work hard to improve on this issue. thank you again and my apology... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel exceeded my expectation! The room was clean, comfortable bed, and the staff was so friendly. They even give you a courtesy call when you're in the room to Make sure everything is ok. The free breakfast was good and i loved that they had free parking. Hotels in the boardwalk are way too overpriced and I rather stay... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you for taking the time out to complete of survey, your feed back is very important to us, we use it to help improve our service to you! We are truly glad you enjoyed your stay and the you had a good experience. it was our pleasure serving you!! More 

Greenville, Delaware
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed March 14, 2015

We, a group of 9 women, stayed here over a Friday night for a Beth Moore conference that was held nearby in Atlantic City. While the property is "dated" and could use some refreshing, it was clean and nice. The breakfast area was large and was able to handle a large number during the early morning hours with plenty of... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you for taking the time out to complete of survey, your feed back is very important to us, we use it to help improve our service to you! We are truly glad you enjoyed your stay and the you had a good experience. it was our pleasure serving you!! More 

Columbus, Ohio
Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2015

Front desk was great at check in. When I got to my room it smelled like a wet dog or mixture of dog poop. I asked for room freshener but that did not help much. This is a no pet facility? There must not be any insulation in the walls because I heard my neighbors all night. It does have... More 

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York Haven, Pennsylvania
Contributor
20 reviews 20 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2015

This hotel looks like it was recently updated. It smelled and was very clean. Room was nice and clean, no issues. Staff very helpful and friendly. Was able to get a view of AC! I will return here in the future. No need to waste hundreds of dollars to stay at a resort, they even have the Jitney to pick... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you very much for taking the time out to complete our survey and thank you for staying with us. It was our pleasure having you and we look forward to having you again in the near future. Have a wonderful Spring and Summer and always remember to DO AC!! More 

Burnt Hills, New York
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed February 16, 2015

Rooms were a bit dated and old. Breakfast was standard for free I guess better than nothing. Neighborhood was quite run down and mostly vacant, a problem that the city seems to have these days. The area as a whole smelled due to the proximity to water. Would I stay here again, yes.

Was this review helpful? Yes
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you so much for taking the time out to complete our survey, we are really glad you enjoyed your stay with us and we are looking forward to seeing you again. It was our pleasure having you and we are looking forward to you returning. More 

Chambly, Canada
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 11, 2015

We were looking for a good value-for-money hotel for our stay in the AC area, and overall this hotel satisfied that criteria. It is a short drive (10-15 min.) from Atlantic City and 45 min. from other beaches in the area, such as Cape May. Room was nice and clean, with free internet, a nice view on the bay and... More 

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Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you so much for staying with us. We really appreciate you taking the time out to complete our survey! We are looking forward to serving you again in the near future. More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 23, 2014

Stayed here back in July of 2014. Immediately upon arrival we were taken back by the horrid smell. The first agenda after checking in was to make an asap trip to the supermarket to buy air fresheners to mask this horrid smell of rotten fish. Could not fault the hotel itself for this as we were staying on a bay.... More 

Was this review helpful? Yes 3
Margie W, Director of Sales at Comfort Inn & Suites West Atlantic City, responded to this review

Thank you for staying with us and than you so very much for your response. It was a pleasure having you and we are looking forward to see you again in the near future. Have a great summer. More 

Wellington
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 29, 2014

Stayed here on 2 separate nights in the last 10 days on our east coast road trip on the first and last night.can't fault the place, very friendly staff ,clean comfortable very cheap room with a sea view. great safe parking, 5mins from atlantic city, visited midweek boardwalk was empty on a beautiful day found good parking for $5.00 for... More 

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