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Crowne Plaza Princeton - Conference Center

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900 Scudders Mill Road, Plainsboro, NJ 08540
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Crowne Plaza Princeton - Conference Center
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Crowne Plaza Princeton - Conference Center
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90 reviews from our community

Traveler rating
    49
    25
    12
    3
    1
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20
14
2
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

This was a standard business hotel. As expected. Not a lot of frills, but was clean with friendly service. The stay would have been unremarkable except for the awful bedding. It literally felt like sleeping in a plastic bag or surrounded by a plastic mattress pad. I am not sure the cause of this, but there was zero "softness" to... More 

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Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I always default to the big three brands when booking for business travel. Yet recently a conference forced me to stay off my usual track at this Crowne Plaza. Nice place! Rooms were better refurbed and cleaner than my usual haunts. Nice staff. Accommodating shuttle service. Decent work out facilities. Step aside big 3.

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Maplewood, New Jersey
Top Contributor
55 reviews 55 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I decided at the spur of the moment to stay overnight after an event in Princeton. I put my faith in Priceline for the first time ever, and we landed at the Crowne Plaza with a really good deal. We both used to work on College Road East back in the day, so it was a bit of a home... More 

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Princeton Junction, New Jersey
Top Contributor
103 reviews 103 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed April 16, 2015

Went to lounge last week with my restaurant.com coupon for a few drinks and some bar food. The bartender, named Mercedes was excellent. She recommended some whites for my wine flight. My husband had a red. The bar also has infused liquors with various flavors and looks like fun for my next return with the girls! We ordered several tasty... More 

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Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Donna S, Thank you for taking the time to review the Flight Lounge. We are very glad to see that you were able to thoroughly enjoy this amenity that the hotel offers. I will make sure to pass along your wonderful remarks to Mercedes, and let her know to keep up the great work! Thank you for your feedback... More 

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 6, 2015

I traveled to this hotel for business in the Princeton Area. I was pleasantly surprised to find the numerous amenities of the hotel which include a racquetball, basketball, squash, and tennis courts (also has an indoor area with for table tennis). Equipment is available in the front desk to use these facilities but if you care about quality I suggest... More 

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Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear DrSopa, Thank you for taking the time to provide us with some in depth feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to hear that you enjoyed using our amenities like our fitness center and racquet and basketball courts. Thank you for your suggestion of having disposable headphones available for guests. We think this... More 

NJ
Top Contributor
197 reviews 197 reviews
48 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed March 23, 2015

Princeton area is interesting hotel-wise. Same locations, but hotel ownership/names change frequently. Additionally, Princeton was from at one time from only a few hotels to the current state of almost over abundance. Of course, this hotel is not really in Princeton, but you are only about a ten minute drive from campus. Rooms are fine, great fitness center, one of... More 

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Jnjtiger, Thank you for providing us with some feedback regarding your recent stay here at the Crowne Plaza Princeton. We are glad to hear that our property suited your needs and that you were able to enjoy all the amenities we offer, like our extensive fitness center and indoor pool. Next time you need accommodations in the Princeton area,... More 

Boston, Massachusetts
Top Contributor
223 reviews 223 reviews
44 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed March 12, 2015

Thought i would give this hotel a second try. Rooms are cold are equipped with the horrible out fashioned fan heaters. The walls are paper thin and it is noisy. The beds are also not so comfortable. Room service poor - took over 2 hours to arrive with a blanket The executive rooms provide a communal lounge. As i write... More 

Was this review helpful? Yes 2
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear copperbottom, Thank you for taking the time to provide us with some feedback regarding your stay at the Crowne Plaza Princeton. We value all feedback as we strive to improve our guests' experience. We have discussed your comments with all the relevant departments so that we may address some of the issues you raised. We hope you will allow... More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

I haven't even been in my room five minutes, but had to give this hotel five stars for Heidy at the front desk. I got bumped from another hotel and she completed turned my evening around with her friendliness + kindness. I even had to give her a hug. Kudos to this hotel on exceptional customer service.

Was this review helpful? Yes 2
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Sarah H, Thank you for taking the time to provide us with some feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to that you had such a positive interaction with our staff. We believe that customer service is what makes the difference between a good stay and a great stay. We will certainly make... More 

Glen Rock, New Jersey
Top Contributor
92 reviews 92 reviews
14 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed March 8, 2015

This hotel was recently renovated and the lobby, lounge and rooms are quite beautiful. The outside of the building is nothing special, but it's a fine hotel with lots of nooks and crannies to explore. I stay here sometimes when I get stuck at the office and don't want to drive 90 minutes home. Folks at the front desk were... More 

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Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear John A, Thank you for providing us with some feedback about your stay here at the Crowne Plaza Princeton. We are glad to hear that our front desk staff brightened your night and that you enjoyed your accommodations. We are sorry that your proximity to the elevator disturbed your sleep. We are always willing to comply with any requests.... More 

Cranbury, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Exceptionally friendly staff, without being obsequious. Very comfortable rooms, with luxury feel, at reasonable rate. The restaurant, Forrestal Grille, offered a memorable breakfast, with a special shout out to Karen, our server, who went out of her way to take care of us (and all the other diners.) Bonus: pool table, gym, swimming pool, table tennis.

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Karen H, Thank you for providing us with some feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to hear that you had an "outstanding experience." We always strive to provide service that goes above and beyond our guests' expectations and we are happy to hear that we accomplished this for you. We will be... More 

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