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Crowne Plaza Princeton - Conference Center

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900 Scudders Mill Road, Plainsboro, NJ 08540
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Crowne Plaza Princeton - Conference Center
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Crowne Plaza Princeton - Conference Center
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87 reviews from our community

Traveler rating
    49
    23
    11
    3
    1
See reviews for
20
13
2
40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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    (21)
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Princeton Junction, New Jersey
Top Contributor
100 reviews 100 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Went to lounge last week with my restaurant.com coupon for a few drinks and some bar food. The bartender, named Mercedes was excellent. She recommended some whites for my wine flight. My husband had a red. The bar also has infused liquors with various flavors and looks like fun for my next return with the girls! We ordered several tasty... More 

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Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I traveled to this hotel for business in the Princeton Area. I was pleasantly surprised to find the numerous amenities of the hotel which include a racquetball, basketball, squash, and tennis courts (also has an indoor area with for table tennis). Equipment is available in the front desk to use these facilities but if you care about quality I suggest... More 

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Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear DrSopa, Thank you for taking the time to provide us with some in depth feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to hear that you enjoyed using our amenities like our fitness center and racquet and basketball courts. Thank you for your suggestion of having disposable headphones available for guests. We think this... More 

NJ
Top Contributor
197 reviews 197 reviews
48 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Princeton area is interesting hotel-wise. Same locations, but hotel ownership/names change frequently. Additionally, Princeton was from at one time from only a few hotels to the current state of almost over abundance. Of course, this hotel is not really in Princeton, but you are only about a ten minute drive from campus. Rooms are fine, great fitness center, one of... More 

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Jnjtiger, Thank you for providing us with some feedback regarding your recent stay here at the Crowne Plaza Princeton. We are glad to hear that our property suited your needs and that you were able to enjoy all the amenities we offer, like our extensive fitness center and indoor pool. Next time you need accommodations in the Princeton area,... More 

Boston, Massachusetts
Top Contributor
207 reviews 207 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
2 of 5 stars Reviewed March 12, 2015

Thought i would give this hotel a second try. Rooms are cold are equipped with the horrible out fashioned fan heaters. The walls are paper thin and it is noisy. The beds are also not so comfortable. Room service poor - took over 2 hours to arrive with a blanket The executive rooms provide a communal lounge. As i write... More 

Was this review helpful? Yes 2
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear copperbottom, Thank you for taking the time to provide us with some feedback regarding your stay at the Crowne Plaza Princeton. We value all feedback as we strive to improve our guests' experience. We have discussed your comments with all the relevant departments so that we may address some of the issues you raised. We hope you will allow... More 

Indianapolis, Indiana
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

I haven't even been in my room five minutes, but had to give this hotel five stars for Heidy at the front desk. I got bumped from another hotel and she completed turned my evening around with her friendliness + kindness. I even had to give her a hug. Kudos to this hotel on exceptional customer service.

Was this review helpful? Yes 2
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Sarah H, Thank you for taking the time to provide us with some feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to that you had such a positive interaction with our staff. We believe that customer service is what makes the difference between a good stay and a great stay. We will certainly make... More 

Glen Rock, New Jersey
Top Contributor
91 reviews 91 reviews
14 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 8, 2015

This hotel was recently renovated and the lobby, lounge and rooms are quite beautiful. The outside of the building is nothing special, but it's a fine hotel with lots of nooks and crannies to explore. I stay here sometimes when I get stuck at the office and don't want to drive 90 minutes home. Folks at the front desk were... More 

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Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear John A, Thank you for providing us with some feedback about your stay here at the Crowne Plaza Princeton. We are glad to hear that our front desk staff brightened your night and that you enjoyed your accommodations. We are sorry that your proximity to the elevator disturbed your sleep. We are always willing to comply with any requests.... More 

Cranbury, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 7, 2015

Exceptionally friendly staff, without being obsequious. Very comfortable rooms, with luxury feel, at reasonable rate. The restaurant, Forrestal Grille, offered a memorable breakfast, with a special shout out to Karen, our server, who went out of her way to take care of us (and all the other diners.) Bonus: pool table, gym, swimming pool, table tennis.

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Karen H, Thank you for providing us with some feedback regarding your stay here at the Crowne Plaza Princeton. We are glad to hear that you had an "outstanding experience." We always strive to provide service that goes above and beyond our guests' expectations and we are happy to hear that we accomplished this for you. We will be... More 

Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 15, 2015

This is a great hotel. I have stayed at half a dozen hotels in the Princeton area and this is definitely in my top two. The hotel staff was very friendly. The hallways and elevator are a bit outdated, but the room made up for that. I was pleasantly surprised with the room. The size was average, but the decor... More 

Was this review helpful? Yes 1
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Cmf719, Thank you for taking the time to review our property. I am pleased to see that you enjoyed your stay with us. We are glad to hear that you enjoyed your room. Our guest's comfort is extremely important to us and we are thrilled that your accommodations suited your needs. Thank you very much for your continued business.... More 

Top Contributor
54 reviews 54 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 4, 2015

Stayed at this hotel for business and have to say that it is ok but nothing more than this. Ordered roomservice one night and the food was also ok but not at all something I would say "wow" about. Not going for one other evening with roomservice. Maybe it is just in general there is a lot of sugar and... More 

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Carlos V, Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear mereding, Thank you for taking the time to review our property. We are sorry to hear that you were unimpressed with your dining experience. We will forward your comments to our Food and Beverage department so that they can take your suggestions into consideration. We hope you will allow us the opportunity to change your mind about our property... More 

Princeton, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 10, 2015

Ms. Karen at the hotel restaurant provided us every time we stayed at this hotel excellent and wonderful customer service. Ms. Herdy at the front desk is an exceptional customer service representative, very warm and welcoming. Ms. Angie has also provided great service.

Was this review helpful? Yes 2
Carlos V, General Manager at Crowne Plaza Princeton - Conference Center, responded to this review

Dear Claude T, Thank you for taking the time to review our property and for the great rating! I appreciate you sharing your experience with us. I am very pleased to see that you enjoyed your stay and that the staff delivered excellent customer service. I will make sure to share your wonderful feedback with the staff and encourage them... More 

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