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All 17 Parsippany hotels

Residence Inn Parsippany

3.0 of 5 Hotel   |   3 Gatehall Drive, Parsippany, NJ 07054
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Ranked #12 of 17 hotels in Parsippany
A recent review
5 of 5 stars reviewed 4 weeks ago
CjsCafe Whippany, New Jersey
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63 people have reviewed this hotel

Traveler rating
    14
    21
    12
    6
    10
See reviews for
22
10
3
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
Queensbury, New York
Top Contributor
58 reviews 58 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 1 week ago

We are staying at this property as Platinum Elite, and I feel anything but Elite. The bed is so hard I had to sleep on the sofa. The air was freezing in the bedroom, so while my husband froze, I was overheated in the sitting room. Also, when we checked in we were asked for a credit card for incidentals.... More

Was this review helpful? Yes
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Champlain Family, I would like to thank you for taking the time to share your recent experience at the Residence Inn Parsippany. We appreciate your feedback. It is valuable information for the success of our hotel. I would like to apologize for your inconveniences. It is our goal to provide great service and a comfortable facility to our guests.... More

Whippany, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

My daughter works at a Marriott and she was able to get us a room at this wonderfull location. We own a buisness right down the road and anytime I need to stay overnight I will never go anywhere else!!! Amanda and Marilyn were a delight to deal with. Always greated with a smile! Already made my reservation for next... More

Was this review helpful? Yes
USA
Top Contributor
143 reviews 143 reviews
34 hotel reviews
106 helpful votes 106 helpful votes
1 of 5 stars Reviewed July 16, 2014

I'm a Marriott Elite member and have been staying in Marriott properties since 1978, every brand from JW Marriott to Springhill Suites around the world and NEVER have I experienced a stay like this. To put it mildly this must be the worst maintained Marriott property I've ever stayed in, anywhere, and by my rough estimate, I've frequented over 1.200... More

Was this review helpful? Yes 1
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Guest, Thank you for taking the time to share your most recent experience at the Residence Inn. Your feedback is very valuable to our success. We utilize both the positive and negative comments to assist with continued training. After reading your comments, I can certainly understand how disappointed you were. I would like to offer my sincere apology for... More

Newark, New Jersey
1 review
4 of 5 stars Reviewed May 22, 2014 via mobile

I stayed here for more than 6 months. The service , cleanliness, staff is all good. Especially Margie and Sejong had been great and always there to help the customers. All I found was that the place is little out of any happening place but most of the residence inn are located like wise. Me and family enjoyed our stay.Thanks

Was this review helpful? Yes
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Residence Inn Guest, Thank you very much for taking the time to share your most recent experience about our hotel on TripAdvisor! We appreciate the positive feedback. I am happy to read that your 6 months stay with us met your needs and that our staff was great. We hope if you are ever in the area again, we... More

Colorado Springs, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 5, 2014

Our family stayed here for 3 months so we are extremely familiar with this hotel. All of the staff I met were friendly and accommodating. We really did feel at home there and I would come back to stay in a heartbeat. Our two bedroom suite was well cleaned and maintained. The beds were comfortable and the rooms were a... More

Was this review helpful? Yes
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to share your feedback about your stay at the Residence Inn Parsippany! I am glad to hear that you and your family were very comfortable during your stay. I am pleased to read that your room accommodations met your needs; the breakfast and evening social was filling; and the children... More

Philadelphia
Top Contributor
82 reviews 82 reviews
77 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 3, 2014

The best part of my stay at this dirty, understaffed, tired old property was that it was only for 1 night. On check in I was "upgraded" to a 1 bedroom suite. The kitchen floor of the suite was full of crumbs and main cabinet door hinges were broken and the doors were hanging. I opened one of the cabinet... More

Was this review helpful? Yes 1
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Guest, Thank you for sharing your feedback with us in regards to your recent stay. After reading your review, I can understand your disappointment based on the issues you shared. The picture painted in this review certainly make our hotel seem as if we are not up to the Marriott standards. I can assure you that your stay was... More

Waterloo, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 18, 2014

I chose the MRI for my home away from home. I live in Canada and come down to NJ every other week to visit my two oldest kids. The staff is absolutely delightful. The rooms perfect for what I need. I really have nothing but positive things to say. My kids enjoy the spacious rooms and the swimming pool. The... More

Was this review helpful? Yes
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Scott, Thank you for the wonderful comments you have shared! We appreciate hearing the positive feedback. We are here to be your "home away from home" as long as you are in need of hotel accommodations in the area. Our breakfast ends at 10am on the weekends. However, we will keep the buffet open an additional 20-30 minutes based... More

Devon, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 7, 2014

While the staff was friendly during the week I was there (although when I checked out the lady never thanked me for staying or asked how my stay was), I moved down the road to the Hyatt House. I'm in the process of relocating and will be in a hotel for at least another 4 - 5 weeks. Why did... More

Was this review helpful? Yes 1
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to share your most recent experience with us. I am disappointed to hear you have decided to check out. We certainly appreciate your loyalty to Residence Inn over the past 15 years. There are many generations of Residence Inn hotels, many with ovens in all rooms, some with stovetops, and... More

Minnesota
Contributor
18 reviews 18 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed January 12, 2014

We stayed here from Jan 10th-12th, 2014. Upon entering our room we were dissapointed to find out that our "kitchen" did not have an oven, only a microwave, cooktop and dishwasher. Don't ask me what use a dishwasher serves with the very little cooking you would be able to do in this kitchen. We had literally planned our stay with... More

Was this review helpful? Yes 2
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Residence Inn Guest, Thank you for taking the time to share your most recent experience with us. After reviewing your comments, I can certainly understand your disappointment. I will update our website to include detailed information on availability of ovens in two bedrooms. Although most rooms do not have an oven, many of our guests utilize the two burner... More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 22, 2013

Quite a surprising number of breakfast options for an all inclusive rate, impressive, even make your own waffles. A nice place when traveling with a canine friend, even with the steep $100 nonrefundable pet deposit. Very very friendly staff. Great full size rollaway extra bed. Nice popcorn in rooms. No corkscrew in kitchen supplies, adequate otherwise.

Was this review helpful? Yes
Rachael H, General Manager at Residence Inn Parsippany, responded to this review

Dear Residence Inn Guest, Thank you for sharing your comments about your stay at the Residence Inn Parsippany! I would like to apologize for not having a corkscrew in your room. We will be certain that there is one there for your next visit. We are delighted to hear that you enjoyed our complimentary hot breakfast buffet. It's always a... More

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Additional Information about Residence Inn Parsippany

Address: 3 Gatehall Drive, Parsippany, NJ 07054
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Parsippany 3*
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Also Known As:
Residence Inn Parsippany Hotel Parsippany
Parsippany Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Number of rooms
156

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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