We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 17 Parsippany hotels

Sheraton Parsippany Hotel

3.5 of 5 Hotel   |   199 Smith Road, Parsippany, NJ 07054
Hotel website
Hotel deals
Hotel amenities
Special Offer
Book Early and Save
Sheraton Parsippany Hotel

Enter dates for best prices

Best prices for your stay
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Sheraton.com Orbitz.com Expedia.com
and 8 more sites!
74%
Ranked #4 of 17 hotels in Parsippany
Certificate of Excellence 2013
A recent review
Write a Review

232 people have reviewed this hotel

Traveler rating
    106
    68
    32
    16
    10
See reviews for
67
40
8
72
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
There are newer reviews for Sheraton Parsippany Hotel
See the most recent reviews
stewwwie1
Top Contributor
109 reviews 109 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed August 14, 2013

We checked in and that went very smooth. We were given the keys to a room on the first floor. We walked in and everything looked ok. I looked in the bathroom and the tub had some very long black hair in it and when we checked the bed there was numerous black hairs on the bedding. This was supposed... More

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear stewwwie1 – First, thank you for taking the time to share your feedback. We look upon this as a gift, from which we are able to learn, improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn... More

Nutley, New Jersey
Senior Reviewer
9 reviews 9 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 13, 2013

I stayed here once or twice long while ago as I recall. The last time, I had problems with the plumbing in the Bathroom. I made my own adjustments on it rather than call! The quality of the room and the service left a lot to be desired. They did not serve any complimentary food at the time I stayed.... More

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Stephen G – Wow, as you are commenting on a stay 3-4 years ago, we are excited for you to return and see our complete revitalization and have a much better experience. Within the last two years, we are brand new from top to bottom, including transforming our 20,000 square foot fitness center and spa; completing a makeover in... More

Brooklyn, New York
1 review
2 of 5 stars Reviewed August 10, 2013

Staff does not refill evening food with original items. For example, staff will subsitute with a lower quality item. Kitchen will only make a certain amount of food based upon the price. Once finished, the kitchen will send up apples and oranges as replacements. Come early for best selection and quantity.

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear 646heidi – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of... More

London, United Kingdom
1 review
3 of 5 stars Reviewed August 10, 2013

Visited this hotel many times, but service has not been as good recently. Waiting staff in the bar eating area and Jesters Court ignored me persisitently as a lone traveller going to larger parties who entered afterward where the tips would obviously be higher. Full marks to be barman who upon my complaint took my order and looked after the... More

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear cf2105 – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of... More

1 review
4 of 5 stars Reviewed August 5, 2013 via mobile

I stayed at the Sheraton Parsippany hotel this past weekend. The Manager contacted me immediately to resolve an issue. I was impressed by the immediate response. Rooms very clean and were recently renovated.

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear DLG1 – Positive feedback like yours is what we hope to get from every guest! We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you had a good experience with us. It was particularly pleasing to receive your comments about how well a member of our team... More

1 review
2 of 5 stars Reviewed August 2, 2013 via mobile

I have only been here a few hours and I'm sure I will never return. I Booked my reservation with Starwood and expected to use the the Starwood perks like free club access and free Internet . Internet is not free and I paid for it , annoying but not the end of the world . The Starwood club access... More

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Hindelm – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of... More

New York
Top Contributor
50 reviews 50 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 27, 2013

We arrived early evening on a Friday night and checked in without any issue but were soon to be disappointed. I have seen other club floor postings with the similar complaint. Its a disaster. They do NOT verify those inside are actually supposed to be. We were in room 601 on the 26th and were horrified by what we saw... More

Was this review helpful? Yes 1
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear DMKANDOIT – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of... More

Port Washington, New York
Top Contributor
54 reviews 54 reviews
46 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 22, 2013

rooms are nice, hotel itself has nice facilities and the staff is great overall with the exception of one guy that sits at the health club desk. Can usually find decent rates on the weekends. Combination of club lounge, indoor and outdoor pools, makes it a nice choice with kids in tow.

Was this review helpful? Yes 1
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Crazywudsl – Thank you for your 5-Star rating! Positive feedback like yours is what we hope to get from every guest. We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you enjoyed your stay with us. It was particularly nice to receive your comments about our Club... More

nyc
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 22, 2013

I loved this hotel since we came in they were courteous and Nice the rooms look like they were made yesterday. I loved the hotel and the staff is the icing on the cake. Very helpful and nice staff vey friendly and accommodative.

Was this review helpful? Yes 2
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Julia223 – Positive feedback like yours is what we hope to get from every guest! We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you enjoyed your stay with us. It was particularly nice to receive your comments about our staff as we believe it is our... More

NJ
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 20, 2013

We decided to return for a local vacation to utilize the two pools (indoor & outdoor) with our children last weekend. The hotel is lovely, modern and clean. Pratika greeted us at the front desk and checked us into a lovely room. Our room was nice and overlooked the pool and the pond. The rooms was pristine and perfect. We... More

Was this review helpful? Yes 4
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear MrMrsHnj – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. With you specifically mentioning several of our associates, Tratika, Michael, Adele and Sierra, for taking such good... More

Been to Sheraton Parsippany Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Parsippany Hotel

Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Address: 199 Smith Road, Parsippany, NJ 07054
Phone Number:
Location: United States > New Jersey > Parsippany
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Parsippany
#4 Business Hotel in Parsippany
#6 Romantic Hotel in Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Parsippany Hotel 3.5*
Official Description (provided by the hotel):
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Starwood, Orbitz, Expedia, Travelocity, Priceline, Booking.com, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Sheraton Parsippany Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sheraton Parsippany Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

Bookmark for later
Save Saved
You added Sheraton Parsippany Hotel to your Saves list