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Sheraton Parsippany Hotel

Certificate of Excellence
3.5 of 5
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199 Smith Road, Parsippany, NJ 07054
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Breakfast for 2 Included
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1 room 1 guest
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Sheraton Parsippany Hotel
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409 Reviews from our TripAdvisor Community

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Traveler rating
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    126
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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There are newer reviews for Sheraton Parsippany Hotel
See the most recent reviews
nyc
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2013

I loved this hotel since we came in they were courteous and Nice the rooms look like they were made yesterday. I loved the hotel and the staff is the icing on the cake. Very helpful and nice staff vey friendly and accommodative.

Was this review helpful? Yes 2
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Julia223 – Positive feedback like yours is what we hope to get from every guest! We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you enjoyed your stay with us. It was particularly nice to receive your comments about our staff as we believe it is our... More 

NJ
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 20, 2013

We decided to return for a local vacation to utilize the two pools (indoor & outdoor) with our children last weekend. The hotel is lovely, modern and clean. Pratika greeted us at the front desk and checked us into a lovely room. Our room was nice and overlooked the pool and the pond. The rooms was pristine and perfect. We... More 

Was this review helpful? Yes 4
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear MrMrsHnj – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. With you specifically mentioning several of our associates, Tratika, Michael, Adele and Sierra, for taking such good... More 

Phoenix
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 16, 2013

The staff, service and quality of the overall hotel was superb! Excellent location and easy to get in and out. The food at the restaurant has some of the best steak and salmon Ive ever had in a hotel. If your looking for a place to actually rest... this is it!

Was this review helpful? Yes 2
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Thank you for your wonderful comments! Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. We are eager to welcome you back to the Sheraton Parsippany again the next... More 

Fort Worth, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 13, 2013

After a long and exhaustive day, we arrived at the Sheraton. We were immediately met by a front desk clerk and a manager that made us feel as if they were waiting for us to arrive. Their attentiveness to our needs, and recommendations for hotel and area services went beyond the norm. We have stayed at many Corporate Hotels in... More 

Was this review helpful? Yes 3
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Thank You for your 5 star rating! Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. With your specifically mentioning one of our associates, Kelly, for taking such good... More 

NJ
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 11, 2013

We had stayed at this hotel for the first time this past Saturday to Sunday. We went to the hotel with our children. Both my husband and I have travelled quite a bit, so we have experienced many things. My husband is a Gold-level Starwood preferred guest and before children, when I travelled for business,I was a Platinum-level Starwood preferred... More 

Was this review helpful? Yes 5
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Mr. and Mrs. H – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. With you specifically mentioning several of our associates, Vanessa, Sonya, Delmy, Adele, Brenda, Chris,... More 

1 review
4 of 5 stars Reviewed July 9, 2013 via mobile

It was a beautiful hotel From the outside... it really looks like a castle. The rooms were decent ... Found a bug in the bathroom but that was ok. The lady in the front was pretty rude when I asked if could have a microwave sent to the room... Apparently they don't have "any" in the hotel...which was fine but... More 

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Soph Q – Thank you for taking the time to share your feedback. Given your 4-Star rating and positive comments, we trust you enjoyed your stay in our renovated guest rooms, other facilities and suburban resort-like setting. At the same time we were not pleased to learn of your less than satisfactory experiences with other aspects of your stay.... More 

New York City, New York
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed July 8, 2013

I always love the Sheraton Hotel experience. I even upgrade it to the Club Room. They also are dog friendly as we always travel with our pup. However I was not happy with my experience July 4th weekend 2013 at this particular location. Club Room was an absolute disaster and a waste of money. Despite the lack of food which... More 

Was this review helpful? Yes 3
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Michael M – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn... More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 8, 2013 via mobile

We have stayed in this hotel for couple of nights during our visit to New York City. Our expectations were very high as this hotel is rated with four stars. Location was excellent. We were very happy seeing the hotel from outside. Surprisingly the hotel was very noisy with too many occupants. No complimentary breakfast. Registration took lot of tome.... More 

Was this review helpful? Yes 2
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear RaviA203 – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from them to improve along the way and continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of... More 

New Brunswick, New Jersey
Level Contributor
79 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 6, 2013

It is a good place to meet. Great meeting space. And Lots of it... It is situated very well and very convenient for all of our attendees. The ball room and pre-function area is very spacious. I have not been to this hotel for a long time. Glad to see that they completed major renovations.. Not a lot to say... More 

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear sbk225 – Thank you for staying with us and for your kind words. We are very proud of our renovated facilities and the service that our team delivers, and are very pleased to hear that you enjoyed your experience with us. With you specifically mentioning one of our team, our A/V Director, for taking such good care of you... More 

Los Angeles, California
1 review
5 of 5 stars Reviewed July 2, 2013

I always wanted to come into the Castle and i finally did about a month ago. I was looking to book a wedding and room blocks for my sister's upcoming wedding next year. I walked into the hotel without an appointment on a busy day. As I was approaching the front desk, a very nice and professional lady, Pratika Vij... More 

Was this review helpful? Yes
Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review

Dear Vivek C – Positive feedback like yours is what we hope to get from every guest! We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you had a great experience with us… even without actually staying. We are particularly pleased to hear how one of our associates,... More 

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