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Sheraton Parsippany Hotel

Certificate of Excellence
3.5 of 5
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199 Smith Road, Parsippany, NJ 07054
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Breakfast for 2 Included
Sheraton Parsippany Hotel
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Ranked #5 of 17 Hotels in Parsippany
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed March 12, 2015
soxyanks74 NYC
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356 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Parsippany Hotel
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NYC
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

Staying at the Sheraton off and on for the last six months. Have to say that the music provided by Dan in the restaurant is an excellent departure from the generic elevator music that permeates most business hotels that makes you want to gouge out your eyes with a red hot poker. Great acoustic mix from Bob Dylan to Pearl... More 

Was this review helpful? Yes 2
Fairfax, Virginia
Top Contributor
52 reviews 52 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 12, 2015

I stayed at the Sheraton Parsippany for about a month so I've had so I've had some very different experiences from the times I've spent there. First, the building looks fantastic. Love the castle or as I call it, Hogwarts exterior. When you step in the first thing you'll notice is the rotating door that they seem to NEVER EVER... More 

Was this review helpful? Yes 2
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello remadrid17, Thank you for your feedback. I am sorry to hear about the revolving door at our main entrance. I will share that feedback with our engineering team to look at possible remedies to get that corrected for you. I am sorry to hear you had issues with cleanliness. That is not acceptable in our hotel and we take... More 

New Jersey
Top Contributor
104 reviews 104 reviews
61 hotel reviews
146 helpful votes 146 helpful votes
4 of 5 stars Reviewed March 9, 2015

Sheraton Parsippany fully delivers on the Sheraton experience. Convenient location, nice lobby and library. Sufficient executive club. Beautiful corner rooms with plenty of windows and light. What impressed me most was (1) The outside of the hotel, the castle-like façade makes it feel like an experience, (2) The gym is truly impressive…. Complete free weights, dumbells of 100lbs+, etc, etc.... More 

Was this review helpful? Yes 1
Clark, New Jersey, United States
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 3, 2015

Nice customer service, reasonable bar, clean comfortable rooms. Went for a wedding so I didn't get to explore the whole hotel, but liked it enough to try to go back for a second stay. The checkin was smooth and the staff was friendly.

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Dardenne Prairie, Missouri
1 review
4 of 5 stars Reviewed February 21, 2015

i was a guest at the hotel this past week and realized I had lost my phone somewhere at the hotel when I arrived to the airport yesterday morning. I called the hotel and explained the situation. Nyron Wright, the guest service agent took my information and began the search while I boarded my flight. By the time I landed... More 

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Senior Contributor
46 reviews 46 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 16, 2015

The Sheraton, is a large hotel which I would recommend for business not family. Breakfast was acceptable, and rooms as with most American hotel rooms large and comfortable. The hotel is quite tired and needs to be brightened up. On a positive note all of the staff were friendly and helpful and the food served at the bar was excellent.... More 

Was this review helpful? Yes 2
Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 15, 2015

The outside of this hotel is beautiful and reminded me of a medieval castle. The lobby area is welcoming and the staff was very friendly. The hallway decor was very outdated and dimly lit. The room decor was also outdated and dark.. The bed was comfortable and there was a decent amount of lighting. The bathroom was average and needed... More 

Was this review helpful? Yes 4
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello Cmf719, Thank you for your review. At our hotel, we take great pride in what our guests are saying and responding whenever possible when guests mention areas of opportunity. I sincerely hope you take our offer for a return visit. With regard to the vending machines, we will take a look at that and see what we can do... More 

Chicago, Illinois
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 10, 2015

Every opportunity I get to stay at this property while in the area, it is my choice hotel. The hotel is large, parking is ample, the on-site gym facility feels like my full-service gym at home, staff are accommodating, rooms are SPACIOUS (not talking suites, either), room service menu is pretty extensive and I've only had one meal that arrived... More 

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Ridgewood, New Jersey, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2015

We had a problem with our room. They werevery accomodating and moved us up to the Club Floor. Restaurant was good. Met lovely people there. Would definitely go back there again. It was very noisy on our floor, and we were right by the elevators. they happily moved us up at 12 midnight. Did everything for us and anything else... More 

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Jersey City, NJ
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed February 3, 2015

My overall experience with the visit to Sheraton Parsippany was very good. Throughout my evaluation at this location, the employees were cordial as you passed, smiling and greeting guests upon meeting them. Everyone interaction was greeted with direct eye contact and genuine smiles consistently throughout my visit. However, the property itself looks like an old castle. It feels a bit... More 

Was this review helpful? Yes 1
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