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Sheraton Parsippany Hotel

3.5 of 5
199 Smith Road, Parsippany, NJ 07054
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Sheraton Parsippany Hotel
Ranked #3 of 17 hotels in Parsippany
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108 reviews from our community

    Trip type
Traveler rating
    41
    34
    17
    9
    7
Date Rating
Barcelona, Spain
2 reviews
5 of 5 stars Reviewed May 22, 2013 NEW

I had the opportunity to stay at the sheraton recently to attend a wedding. The Hotel itself was beautiful with all the amenities needed for a relaxing staying. In addition, the hotel staff was excellent in accommodating all the needs of the wedding and went out of there way to help make everything seamless. A special thank you to Chris... More

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Montclair, New Jersey
1 review
5 of 5 stars Reviewed May 18, 2013 NEW

I visited Tipperary Pub at the Sheraton Parsippany Hotel and had nothing more than wonderful experiences every time I go in there. There are some employees there that always seem to manage to make me feel like a princess! They enhanced this experience simply by providing great customer service. Cleon, Kathleen and Dan all were extremely attentive and demonstrated friendliness... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 22, 2013

Dear Karen L – Positive feedback like yours is what we hope to get from every guest! We are very proud of our facilities and the service that our team delivers, and are very pleased to hear that you enjoyed your experience with us. With you specifically mentioning three of our associates, Cleon, Kathleen and Dan, for taking such good... More

Mississauga, Ontario
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

This Sheraton was an unexpected surprise! We were tired and passing through and I happened to call and get a good rate. When we pulled up, imagine our surprise to literally find a castle!!! Then the gentleman at reception offered me an even better rate, and encouraged us to take their breakfast package and put us on the executive floor!... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 22, 2013

Dear RMZB – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. Thank you as well for your comment regarding your guest room thermostat. We have shared this with... More

London, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 14, 2013

Stayed here for 2 nights while attending a wedding near by. The design of the hotel reminded us of a location somewhere in the Europe. The receptionist were very helpful. Advised us where to go for shopping nearby and also arranged a courtesy bus. Rooms were clean however the beds were not comfortable. All pillows were too soft. The fitted... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 16, 2013

Dear Ganesh18 – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. However, we were not pleased to learn of your dissatisfaction with the comfort of your bed, the... More

Hong Kong, China
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 11, 2013

the outside of the hotel looks good but inside it's nothing spectacular. inside the room they dont have mini bar or fridge. the workers weren't rude but there were only a few of them on duty, so we had to wait ridiculously long both at the counter and when we were waiting for the room service we asked for on... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 16, 2013

Dear jojo k – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from shortcomings in an effort to continually enhance our guests' experience. While we are very proud of our renovated facility and service that our team typically provides, we were not pleased to learn of your... More

Northern NJ
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 7, 2013

We were looking for a local hotel to spend the night for my daughter's birthday celebration. The staff couldn't have been more helpful! The lady at check-in (I believe her name was Kelly?) was very courteous and ready to assist us with our every request. We took the kids to the pool after dinner (8:30-10pm) and it was extremely busy.... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 9, 2013

Dear CoolNJmom – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. At the same time we’re sorry that you felt the attendant in the Health club could have... More

Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 5, 2013

I just returned from a weekend at this hotel, and found that it was a very attractive physical plant, good service in check in and the room was well maintained. For those who want a getaway, there is a pool and health club. The grounds are attractive and well kept. My only negative is that we were there for a... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 6, 2013

Dear Amigo1836 – Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. We are sorry that you could not be placed on the same floor with others in our... More

New York, New York, United States
1 review
1 of 5 stars Reviewed May 5, 2013

We came here for the weekend with our kids we got 2 rooms . The club level lounge didn't let the kids eat breakfast without an adult present they are rude to the kids and didn't give the cereal they wanted until I asked for it. The pool is operated by the health club and we were sitting outside with... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
May 6, 2013

Dear Jamie S – First, thank you for taking the time to share your feedback. We truly value your comments as we try to learn from shortcomings in an effort to continually enhance our guests' experience. We are very proud of our renovated facility and service that our team typically provides. However, we were not pleased to learn of your... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 8, 2013

It's a great place to stay while travelling through New Jersey. Good breakfast, clean rooms, a nice pub to drink some beers and not so far from Short Hills Mall. It's a non smoking hotel what is great aswell.

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
April 10, 2013

Dear pradiofabio - Positive feedback like yours is what we hope to get from every guest! We are very proud of our renovated facility and the service that our team delivers, and are very pleased to hear that you enjoyed it as well. We look forward to welcoming you back to the Sheraton Parsippany again the next time your plans... More

vermont
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2013

When you drive up to this drab old outdated castle facade, one really has no idea what to expect within. When I checked in for my 3 day stay I was impressed by the friendliness and efficiency of the staff. The indoor decor was much more appealing than outside. My stay on the top floor would have been peaceful but... More

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Scott B, Director of Sales at Sheraton Parsippany Hotel, responded to this review
April 10, 2013

Dear mdecipher – Thank you for both your positive comments and additional feedback. This reinforces what is working well, and also helps us fine-tune thing to continually enhance our guests' experience. By your 4-star rating we trust you had an overall good experience We apologize for the inconvenience you experience with your guest room HVAC noise, and certainly hope you... More

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Additional Information about Sheraton Parsippany Hotel

Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Address: 199 Smith Road, Parsippany, NJ 07054
Phone Number:
Region: United States > New Jersey > Parsippany
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Parsippany
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton Parsippany Hotel is located in the center of it all! Just 30 minutes from Newark International Airport and 25 miles from New York City and convenient to several attractions! ... more   less 
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Sheraton Parsippany Hotel
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