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All 17 Parsippany hotels

Sheraton Parsippany Hotel

3.5 of 5 Hotel   |   199 Smith Road, Parsippany, NJ 07054
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Ranked #5 of 17 Hotels in Parsippany
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Taheedah L
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330 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 1 week ago

We stayed here overnight as part of our anniversary weekend. The staff is nice, room was nice and clean. The heating/cooling unit was extremely loud while on. We ordered room service our food came almost cold... Burgers and calamari. Dining services called and checked on us and I told them about the food and they offered a cook food again,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

This is a gorgeous location tucked away from all of lifes hustle & bustle yet right around the corner from everything. The staff is very accommodating & professional. Excellent parking and fabulous amenities. Makes me not want to go home.

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Senior Contributor
43 reviews 43 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

In terms of average hotels, the Sheraton Parsippany is exactly it. Good for business. Rooms are ok. Breakfast is ok. Price is ok. Absolutely nothing noteworthy to dissuade me from staying here, other than the fact that it's so predictable in its level of mediocrity. Would stay again, but would also look elsewhere. My tip: get a room on the... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed here several times and generally love it. However, some of the front desk people had real attitudes. For example, we ordered a refrigerator at about 4:00 and at 9:15 it still had not been delivered. They were less than apologetic. But as I said, I've always been impressed so I'll assume that this is just one bad experience.

Was this review helpful? Yes 1
Justin D, VIP manager at Sheraton Parsippany Hotel, responded to this review

Hello Davidffei Thank you for your review. I would like to apologize for the less than stellar experience you had with us on your recent stay. The experience you had is not something we want our guests to experience so I would like to see what I can do to make up for any shortfalls. If you could connect with... More 

New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked last-minute on a driving swing-thru back from Thanksgiving travel. It was a good rate. Our two rooms were spacious and comfortable. The in-hotel restaurants were tacky, crappy, and overpriced -- I guess as expected. The gym was surprisingly accessible and loaded with good stuff. But it was really the trash in public spaces that drops the rating to... More 

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Justin D, vip manager at Sheraton Parsippany Hotel, responded to this review

Hello naindejardin, Thank you for your comments. While I am happy to hear you had a nice room, I do want to apologize for the lack of cleanliness in the areas you described. We do pride ourselves on cleanliness so I apologize for any oversight and want to thank you for pointing out the areas of deficiencies so we can... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My stay here at the Sheraton Parsippany was so pleasant thanks to the great customer service - especially from Kyle Head, who helped us out with everything that we needed. Very nice and clean rooms with the best staff around. Would come back again another time and I would definitely recommend to all my friends.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Had a great time, the hotel was clean and spacious. Had dinner in the Pub, food was good. Thomas was very attentive and offered great service and suggestions for site seeing. Michael gave great advise for getting around the city with a smile. Kyle was very helpful with assisting our needs. The couple suggestions would be to offer more transportation... More 

Was this review helpful? Yes 1
Parsippany, New Jersey
1 review
5 of 5 stars Reviewed 3 weeks ago

we stayed here for a week without a car for business purposes. There is only one restaurant, the food was good but we felt trapped, not even a store within walking distance. The staff in the restaurant were very friendly and gave us great advice on how to get to the city which we were able to do on our... More 

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Groton, Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed here as part of a College Soccer Team in mid-November. The staff was extremely accomodating and supportive. The rooms are a good size and the bathrooms are clean. Lots of elevators help keep traffic down in the lobby/floors. The gym is fantastic! Breakfast, although expensive, was quite yummy. Would definitely stay here again.

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Justin D, vip manager at Sheraton Parsippany Hotel, responded to this review

Hello KColeman88. Thank you for your comments. We look forward to seeing you return More 

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 10, 2014

I had a number of issues here and the staff didn't know what to do with someone who was complaining except simply repeating the same sentences. They have no shuttle on a Sat or Sun, so if you are here and don't have a car you have to pay a car service $20 one way to get anywhere, even a... More 

Was this review helpful? Yes 2
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello WilliamTHarri, Thank you for your comments. I do apologize if your experience with us left a lot to be desired. We do only offer shuttle service during the week as there is more of a demand for shuttle service than we do on the weekends. We should have been able to take care of your request to service your... More 

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Additional Information about Sheraton Parsippany Hotel

Address: 199 Smith Road, Parsippany, NJ 07054
Phone Number:
Location: United States > New Jersey > Morris County > Parsippany
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Parsippany Hotel 3.5*
Number of rooms: 370
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Also Known As:
Sheraton Parsippany
Sheraton Hotel Parsippany Nj
Parsippany Sheraton
Hotel Style:
#5 Family Hotel in Parsippany
#5 Business Hotel in Parsippany
#5 Romantic Hotel in Parsippany

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