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Sheraton Parsippany Hotel

Certificate of Excellence
3.5 of 5
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199 Smith Road, Parsippany, NJ 07054
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Sheraton Parsippany Hotel
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Ranked #5 of 17 Hotels in Parsippany
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Tom P Wausau, Wisconsin, United States
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354 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wausau, Wisconsin, United States
Top Contributor
64 reviews 64 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Four nights here and very comfortable. Staff was very courteous and friendly. Rooms were clean and comfortable. Excellent health club for exercise, Spa on site however I did not use. Limited restaurant choices however the food was very good as was the room service! Shuttle service was great and helpful. If I'm in the area again I would absolutely go... More 

Was this review helpful? Yes 1
Rochester, New York
Top Contributor
1,693 reviews 1,693 reviews
63 hotel reviews
551 helpful votes 551 helpful votes
4 of 5 stars Reviewed 1 week ago

We have come to enjoy this hotel from our past 2-3 visits. It is a beautiful hotel with great rooms, although they are lacking in a couple conveniences that we do enjoy and use, such as a refrigerator and a safe. (We were not in the cheapest rooms, so this was surprising to us.) You will also NOT find a... More 

Was this review helpful? Yes 1
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello Larry W, Thank you for taking the time to review us. I am glad to hear you enjoyed the hotel and the rooms however, I am sorry to hear you had issues with ants in your room. If you could let us know what room you were in, we can have it checked out to ensure future guests don't... More 

Chino Hills, California
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton Bar is great. Thank you Dan :-) The hotel was clean but I was not satisfied with my experience at all. When I first arrived, the front desk manager was very helpful. He showed me where the nearest diner was and the closest train station to Penn Station along with the time schedules so I wouldn't miss it.... More 

Was this review helpful? Yes 2
south florida
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Arrived at 9 pm and they didn't have my reservation. I walk up to my room and there is trash in the hallways and now I am waiting for engineering (30 minutes now) because the TV doesn't work. Strangely, things in my room were all unplugged, the clock, the lamps, etc. This is usually a nice property, maybe just a... More 

Was this review helpful? Yes 2
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello mnf65, Thank you for taking the time to review us. I am sorry to hear about your disappointing stay. We did have technical issues regarding reservations when you arrived that have since been resolved. We apologize for any inconvenience. With regard to the cleanliness of the hallways, you are absolutely right that our hallways should be clear of any... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

the Sheraton's restaurant/bar is fantastic - great pub food along with friendly and great service! Dan, the bartender, is always on point! I suggest the burger, the wings or the salmon...some of the best wings I've ever had.

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Boynton Beach, Florida
Contributor
12 reviews 12 reviews
9 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Sheraton for four days while visiting my daughter in Livingston and there is much to like about this hotel. The gym, the indoor pool, the service were all excellent. The room also was very nice but the bathroom was more like a closet. Smallest bathroom I have ever seen in my life anywhere. Also one small... More 

Was this review helpful? Yes 1
forest hills
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I takes commitment to author a first review; it takes a good reason to submit a second. Half a year ago I submitted a review in which I faulted lousy shower pressure as a pet peeve. The manager responded that they are trying to conserve water. Lousy reason but, OK. Then, amazingly, the manager suggested that "we'd be happy to... More 

Was this review helpful? Yes 2
Hyderabad, India
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Great hotel.. excellent rooms, great Gym, swimming Pool, good food at Lounge. The only challenge is getting taxis outside hotel. However, enjoyed staying here and will absolutely come back here and stay again.

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NYC
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2015

Staying at the Sheraton off and on for the last six months. Have to say that the music provided by Dan in the restaurant is an excellent departure from the generic elevator music that permeates most business hotels that makes you want to gouge out your eyes with a red hot poker. Great acoustic mix from Bob Dylan to Pearl... More 

Was this review helpful? Yes 2
Fairfax, Virginia
Top Contributor
52 reviews 52 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed March 12, 2015

I stayed at the Sheraton Parsippany for about a month so I've had so I've had some very different experiences from the times I've spent there. First, the building looks fantastic. Love the castle or as I call it, Hogwarts exterior. When you step in the first thing you'll notice is the rotating door that they seem to NEVER EVER... More 

Was this review helpful? Yes 2
Justin D, VIP Manager at Sheraton Parsippany Hotel, responded to this review

Hello remadrid17, Thank you for your feedback. I am sorry to hear about the revolving door at our main entrance. I will share that feedback with our engineering team to look at possible remedies to get that corrected for you. I am sorry to hear you had issues with cleanliness. That is not acceptable in our hotel and we take... More 

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