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Fairfield Inn & Suites Parsippany

2.5 of 5 3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054
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Fairfield Inn & Suites Parsippany
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Fairfield Inn & Suites Parsippany
Fairfield Inn & Suites Parsippany
Fairfield Inn & Suites Parsippany
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114 reviews from our community

Traveler rating
    28
    39
    27
    15
    5
See reviews for
23
21
9
46
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Seattle, Washington
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff was welcoming and friendly. I'd stayed here in 2012 but found the rooms were in need of a refreshing. Hopefully the Remodel will being some new towels as mine were a little threadbare. Very typical Fairfield experience. I'm Platinum, but haven't ever been upgraded to a suite. The breakfast was fresh and plentiful. The team member supporting breakfast... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear FQTV_IT_Nurse, We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request... More 

MA
Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is just fine. Nothing awful but definitely nothing great. The first night my friend and I each slept in our own queen beds in the room we reserved. Because one of the beds was completely awful - sunk in the middle and caused back ache - we ended up sharing the better of the two queens for the... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear cuse37, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is reflections like yours, which highlight strengths and areas for improvement, that allow us to serve our guests better. I'm sorry to hear that our mattresses were not to your liking, but I'm happy to report that we are in the process... More 

Kingston, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Tori at the Front Desk was AWESOME!!!!!!She was very personable and funny......made our trip extra special with a friendly smile and joke as we walked through the lobby.Room was very clean and bed was very comfortable.Free breakfast was very good.Wish they had a pool on site.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear Mary M, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly. We look forward to being your hotel of choice when in the area. Best, Nimmi Kaur General Manager More 

Middle of Nowhere
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Stayed here one night when going on a cruise from NYC. The hotel itself was dated, the room wasn't very comfortable. Not much in the immediate area of the hotel. We won this room via priceline, and wouldn't recommend anyone else stay here.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear PAERRN, I’m sorry that our accommodations were not to your liking. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Best, Nimmi Kaur General Manager More 

Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

Building seems a bit out-dated but inside is very good condition. Room clean and quiet. On a trip to NYC and choose this hotel as the rate is attractive. Check in is quick and smooth. Breakfast restocking is slow and breakfast area is a bit crowded. Free WiFi worked perfectly. Overall a good stay at an attractive price.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear Chiu Y, It’s nice to hear from you. Your sincere review, which highlights strengths and areas for improvement, is extremely valuable as it allows us to improve future guest experiences. Thank you for staying with us and we hope to see you again. Best, Nimmi Kaur General Manager More 

Denver, Colorado
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 3, 2014

Compliments to the management on training. The staff are always the first line reflection of quality in the service industry. Tori made a great first impression. She had quick access to information that was helpful in getting to a local mall and also had a trail map when I wanted to put in a 5K run. The housekeeping staff were... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear BH2O, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More 

San Bruno, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

I am a traveling DJ and I stay at different hotels each week. I am usually so tired when I get there and just want to rest. When I arrived at this Fairfield Inn & Suites I was happily greeted by Tori. She was so polite and probably the nicest person I've met. She was so attentive throughout my whole... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

I’m so glad you enjoyed our hotel and our friendly associates! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay; I will share your kind comments with Tori and the team. There is no better compliment than a return visit. Best, Nimmi Kaur, GM More 

Media, Pennsylvania
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 16, 2014

Checked in and despite platinum elite status, requests were not honored and not adequately explained why when questioned. Tried to work from the hotel all afternoon and got dropped from the wi fi about every 10 minutes or more frequently-- completely ruined my productivity since I had meetings booked back-to-back for 4 hours. Wi fi was routinely dropping both my... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear CindeeP, I'm so sorry to hear about the unfortunate experience you had and would certainly never want to leave you with a poor impression. I sincerely apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect from us. We value your business and your loyalty to our brand. Please know that... More 

Auburn, Alabama
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2014

Have stayed here twice. Hotel is a bit older and could use update, however it is clean--which is the most important factor. Staff good and breakfast was fine. Internet was a bit of an issue. Seems to constantly go in and out which is annoying when doing work--that is really the biggest complaint. Would stay again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

kellec4, We appreciate your continued patronage and thank you for your kind comments regarding our clean hotel and friendly staff. Your feedback regarding internet service is important to us and we sincerely apologize for the inconveniences imposed during your stay. We're happy to hear you would return for another stay in the future and we hope to see you again... More 

Streetsboro, Ohio
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 11, 2014

Our family of five previously stayed at a Fairfield Inn in Florida with 2 queen beds along with a rollaway bed for our 3rd kid; so we made reservations months in advance at this NJ hotel also requesting a rollaway bed during our stay in NJ. After driving 7 hours we were ready to hit the hay but upon check-in... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

KSLJ1995, I appreciate hearing from you and deeply regret the inconveniences you experienced. Due to safety regulations, we are unable to provide rollaway beds in guest rooms with two double beds because it is a fire hazard. I sincerely apologize for any miscommunication and assure you that your comments have been addressed with our team to prevent future occurrences. We... More 

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Additional Information about Fairfield Inn & Suites Parsippany

Address: 3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054
Location: United States > New Jersey > Morris County > Parsippany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Parsippany 2.5*
Number of rooms: 109
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Also Known As:
Fairfield Inn & Suites Parsippany Hotel Parsippany
Fairfield Inn And Suites Parsippany
Fairfield Inn Parsippany
Fairfield Parsippany
Fairfield Inn Hotel Parsippany
Parsippany Fairfield Inn

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