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Fairfield Inn & Suites Parsippany

2.5 of 5 3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054
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#8 of 17 Hotels in Parsippany
109 Reviews 3.5 of 5 stars
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Fairfield Inn & Suites Parsippany
Fairfield Inn & Suites Parsippany
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109 reviews from our community

Traveler rating
    28
    37
    24
    15
    5
See reviews for
23
19
9
44
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Any
English first
Toronto, Ontario
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Building seems a bit out-dated but inside is very good condition. Room clean and quiet. On a trip to NYC and choose this hotel as the rate is attractive. Check in is quick and smooth. Breakfast restocking is slow and breakfast area is a bit crowded. Free WiFi worked perfectly. Overall a good stay at an attractive price.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear Chiu Y, It’s nice to hear from you. Your sincere review, which highlights strengths and areas for improvement, is extremely valuable as it allows us to improve future guest experiences. Thank you for staying with us and we hope to see you again. Best, Nimmi Kaur General Manager More

Denver, Colorado
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 3, 2014

Compliments to the management on training. The staff are always the first line reflection of quality in the service industry. Tori made a great first impression. She had quick access to information that was helpful in getting to a local mall and also had a trail map when I wanted to put in a 5K run. The housekeeping staff were... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear BH2O, We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your... More

San Bruno, California
2 reviews
5 of 5 stars Reviewed July 16, 2014

I am a traveling DJ and I stay at different hotels each week. I am usually so tired when I get there and just want to rest. When I arrived at this Fairfield Inn & Suites I was happily greeted by Tori. She was so polite and probably the nicest person I've met. She was so attentive throughout my whole... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

I’m so glad you enjoyed our hotel and our friendly associates! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay; I will share your kind comments with Tori and the team. There is no better compliment than a return visit. Best, Nimmi Kaur, GM More

Media, Pennsylvania
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed June 16, 2014

Checked in and despite platinum elite status, requests were not honored and not adequately explained why when questioned. Tried to work from the hotel all afternoon and got dropped from the wi fi about every 10 minutes or more frequently-- completely ruined my productivity since I had meetings booked back-to-back for 4 hours. Wi fi was routinely dropping both my... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Dear CindeeP, I'm so sorry to hear about the unfortunate experience you had and would certainly never want to leave you with a poor impression. I sincerely apologize that we were unable to provide you with the exceptional stay and service you’ve come to expect from us. We value your business and your loyalty to our brand. Please know that... More

Auburn, Alabama
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2014

Have stayed here twice. Hotel is a bit older and could use update, however it is clean--which is the most important factor. Staff good and breakfast was fine. Internet was a bit of an issue. Seems to constantly go in and out which is annoying when doing work--that is really the biggest complaint. Would stay again.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

kellec4, We appreciate your continued patronage and thank you for your kind comments regarding our clean hotel and friendly staff. Your feedback regarding internet service is important to us and we sincerely apologize for the inconveniences imposed during your stay. We're happy to hear you would return for another stay in the future and we hope to see you again... More

Streetsboro, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed June 11, 2014

Our family of five previously stayed at a Fairfield Inn in Florida with 2 queen beds along with a rollaway bed for our 3rd kid; so we made reservations months in advance at this NJ hotel also requesting a rollaway bed during our stay in NJ. After driving 7 hours we were ready to hit the hay but upon check-in... More

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ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

KSLJ1995, I appreciate hearing from you and deeply regret the inconveniences you experienced. Due to safety regulations, we are unable to provide rollaway beds in guest rooms with two double beds because it is a fire hazard. I sincerely apologize for any miscommunication and assure you that your comments have been addressed with our team to prevent future occurrences. We... More

Rolling Meadows, Illinois
Contributor
15 reviews 15 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 7, 2014

I have to say every staff member I met there was very friendly and helpful. Tori at the front desk was great.The hotel was outdated and the rooms need upgrading. My A/C unit rattled and kept me up. The exercise room was cramped and they had only a few dumbells either too light or too heavy.

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Brad F, Thank you for your review. We appreciate you recognizing the friendly service delivered by our staff, as well as opportunities for improving our guest experience Your feedback is important to us and we hope you'll give us another chance to exceed your expectations in the future. Thank you again for writing. Kind regards, Nimmi Kaur, General Manager More

Westampton, New Jersey
1 review
2 of 5 stars Reviewed May 21, 2014 via mobile

Somebody else booked this hotel for me---I did not have an option. The only good thing was- It was easy to find. I came to the front door and already saw the broken pavers. When I came to my room first, i noticed I could hear the next door's noise clearly. I thought they were too laud, so I went... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

Fffflower, We appreciate hearing from you and deeply regret that you did not have a satisfying experience with us. We strive to provide each guest with the exceptional stay they deserve and we're sorry for falling short of that goal. We're committed to your satisfaction and we hope you'll afford us another opportunity to demonstrate just that. Thank you again.... More

Houston
Top Contributor
56 reviews 56 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 8, 2014

Right on the highway but I did not hear any noise except for those in the next room. Walls are very thin. I was also disappointed that there was no tub in the room, only a shower but since this is mainly for business people I could understand that. The bed was very comfortable and the people at the front... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

ljhelm, Thank you for writing a review of Fairfield Inn & Suites Parsippany. It's great to know you experienced the high level of comfort and service that we strive to deliver of our guests. We appreciate your feedback on areas of opportunity and apologize for the areas we fell short of exceeding your expectations. We value your business and hope... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 3, 2014

This was a fantastic spot to stay before leaving for a cruise from Bayonne cruise port. Tori at the front desk was very friendly and helpful. She provided us with a list of restaurants in the area and even called the room to make sure that everything was to our liking. The bed was comfortable, the room was spacious and... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Fairfield Inn & Suites Parsippany, responded to this review

bmblbke, We appreciate you writing a review from your stay with us at Fairfield Inn & Suites Parsippany. It is fantastic to hear that you enjoyed a comfortable stay, as well as the sincere hospitality delivered by our staff. I especially appreciate you recognizing Tori's friendly service and I will be certain to share your kind comments. We look forward... More

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Additional Information about Fairfield Inn & Suites Parsippany

Address: 3535 US Highway 46 East at Cherry Hill Road, Parsippany, NJ 07054
Location: United States > New Jersey > Morris County > Parsippany
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Parsippany 2.5*
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Also Known As:
Fairfield Inn And Suites Parsippany
Fairfield Inn & Suites Parsippany Hotel Parsippany
Fairfield Inn Parsippany
Fairfield Parsippany
Fairfield Inn Hotel Parsippany
Parsippany Fairfield Inn

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