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Embassy Suites by Hilton Parsippany

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909 Parsippany Boulevard, Parsippany, NJ 07054
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Embassy Suites by Hilton Parsippany
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Embassy Suites by Hilton Parsippany
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519 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Turkish first
  • Any
English first
  • All months
    (519)
  • Mar-May only
    (130)
  • Jun-Aug only
    (172)
  • Sep-Nov only
    (115)
  • Dec-Feb only
    (102)
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Jacksonville, Florida
1 review
1 of 5 stars Reviewed 4 days ago NEW

This hotel needs to revisit its management practices. awful service. staff is rude and unengaged especially at front desk. Unsatisfied Gold Member. Go to Hampton at 1 Hilton Court instead. Nice folks there.

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Karen, thank you for taking the time to share your experience with us. Please accept my apologies if your stay was not up to your expectations and up to our standard. In order to understand what went wrong and to prevent the same from happening again, I would appreciate if you could share some extra details about it by... More 

Perkiomenville, Pennsylvania
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have an office in Parsippany, so I have frequently stayed at this hotel over the past 10 years. The hotel is very nice, though I feel that they have neglected the gym where some machines (Stepper doesnt function properly & Lyptical the channels do not change on the TV). Overall it is a nice hotel and a pleasurable experience.

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Dave, thank you for being a loyal guest of our hotel for over 10 years. This is a honor for us to have guests like you, becoming part of the family and sharing part of their life with us. Thank you for bringing up to my attention the fact that some machines in the Gym needs to be taken... More 

New Hartford, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Hotel was dated and could use some updates. Stayed on Premium Floor and was definitely not worth the additional money. Save the money as the snack machine really is not unlimited as it is not restocked often and snacks shown in photo were not available. Unlike other Hotels there is a charge for internet if you do not stay on... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Kristine, thank you for taking the time to review and share your experience at our hotel with us. Please accept my apologies if your stay did not completely meet your expectations. We always appreciate positive and negative feedbacks as they can help us improving the service and the experience we deliver to out guests. The Premium Suites features an... More 

Montclair, United States
5 of 5 stars Reviewed 5 days ago NEW

I have been to many hotels but Embassy Suites outweigh them all. The appearance when you walk into the lobby is outstanding. It is clean with a friendly atmosphere. I would recommend this hotel for sure.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Debra, what a great review you wrote! Thank you! It is fantastic to read "the best" close to the name of our hotel and we are all happy that we were able to deliver a memorable experience. Thank you for appreciating our atrium, the cleanliness of the hotel and the friendly atmosphere created by the Team. Thank you for... More 

Jacksonville, Florida
Level Contributor
383 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an older property for the chain but it is clean and the staff was nice. Good location with easy access to the freeway and it looked like quite a few places to eat. The managers special is one drink only for free which is odd based on the other Embassy Suites I've stayed in and that's been a... More 

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for taking the time to share your experience with us. I am happy to read that you enjoyed your stay with us, in particular the cleanliness of the hotel and the friendliness of our Team. As you correctly stated and pursuant to New Jersey law, we are entitled to serve one drink per person during the... More 

Battle Creek
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

This hotel is ideal for business people traveling to northwestern NJ. Accommodations are very comfortable and the location is perfect. I would highly recommend this for business or personal travelers.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear James, thank you very much for the nice comment you wrote about our hotel. We are happy to read that you find our hotel ideal for business stays as we are pretty much focused in delivering excellent service and facilities to Guests staying with us for that purpose. Thank you for appreciating our accommodations and for highlighting the convenience... More 

Columbus, Ohio
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed her on our way back from Maine. The hotel interior is dated. We had a "premium" King Suite, which we are still not sure what made it premium aside from having a Keurig and access to a "refreshment center" (i.e. a vending machine you had to enter a special code into for each thing you wanted) that was... More 

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for choosing our hotel and for taking the time to write a review on TripAdvisor. Please accept my apologies of your stay was not up to your expectations and if we were not able to deliver the experience we are well known for. The hotel has its own personality with the central atrium, plants and fountain... More 

Lake Harmony, Pennsylvania
Level Contributor
66 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel is great nicest rooms in the area. The restaurant is very good and the bar is great at night. Once you get back to the hotel everything is right there. There is a very good breakfast buffet.

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for your fantastic review and for your loyalty to our hotel. I am really happy to hear, that having tried other hotels in the area, in your opinion we provide the nicest rooms. I also appreciate your nice remarks on how good the restaurant, the bar and our breakfast are. We are looking forward to welcoming... More 

Waterford
Level Contributor
89 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 nights. Room and hot were very clean. Front desk was friendly. Nice selection in the convenience store area. Pool had a very small chlorine smell. During the reception hours where you get free drinks they said NJ law only allowed you to have one and there was a very limited selection. Other Embassys I've stayed in allow... More 

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Guest, thank you for taking the time to share your experience with us and with the TripAdvisor community. I am glad to hear that you enjoyed your 3 nights stay, particularly the cleanliness of your suite, the selection of products in our Shop and the friendliness of our Front Desk Team. I just would like to confirm what you... More 

1 review
4 of 5 stars Reviewed 1 week ago

The front desk staff was not helpful at all . I was charged the regular rate and not the block room rate we had for our team. The Bar was nice and the dinner was very good. The bartender was excellent. The complimentary breakfast was wonderful and lots of choices. The beds were so comfy!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Andrea C, General Manager at Embassy Suites by Hilton Parsippany, responded to this review

Dear Kimberly, thank you for reviewing our property and for sharing your experience with the TripAdvisor community. Please accept my apologies if you feel that our Front Desk Team was not helpful during your stay. I believe that our Front Office Supervisor Kyle has already contacted you, asking more information in order to avoid the same from happening again. As... More 

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