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Sonesta ES Suites Parsippany

Certificate of Excellence
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61 Interpace Pkwy, Parsippany, NJ 07054
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20% off room rate
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1 room 1 adult
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Sonesta ES Suites Parsippany
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267 Reviews from our TripAdvisor Community

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Montreal, Canada
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed there for a weekend last month, and were quiet impressed by the suite and the service. The suite is spacious with a separate living area with sofas, and kitchen-dinette, and has plenty of room, so you're not cramped into a small hotel room, The staff was friendly and helpful, and were there for us and went out of... More 

Helpful?
Thank QuietSmilingTraveler
1 review
1 of 5 stars Reviewed 1 week ago via mobile

I had a tragedy in the family. I was up 27 hours after driving for 16 hours. I only had one credit card on me and there was enough to book the room. I booked it on Priceline. It's stated clearly on the site that on check-in you would need your credit card. (Like every other hotel ). It never... More 

Helpful?
Thank Heidi M
Christopher P, General Manager at Sonesta ES Suites Parsippany, responded to this review

We are so sorry to hear of the loss in your family. In general, hotels require a credit card to authorize a nominal amount against unexpected charges. At our hotel that might include upgraded internet, telephone calls, expenses from the Pour or the Shop, or other incidentals. If you choose to use a debit card – the delay in crediting... More 

Valley Stream, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Best place to stay I've been everywhere....I'm going back in about a week and I can't wait to get there......the whole staff is fanatic and the stay is wonderful!!!!!!!! I felt totally comfortable and can't wait for the next visit

Review collected in partnership with this hotel

Helpful?
Thank Jessica C
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 3 weeks ago

Very clean Hotel and nice amenities. Gym and pool are clean. People at front desk are friendly. I would like more variety at the dinner they serve on Monday, Tuesday and Wednesday. Breakfasts could use a bit more variety as well but they are always hot and fresh (No waffle maker, which is pretty standard at hotels!) Rooms are always... More 

Review collected in partnership with this hotel

Helpful?
Thank MJDJFAM
Bethlehem
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

The room was dirty, I could tell by the heavy film on the dishes, the bathroom was not properly mopping. The food was OK, at the social. This place is in the middle of no where. There is one man staying there who tries to sleep around with guest, he trains employees here. Breakfast, was decent, not that great. Go... More 

Review collected in partnership with this hotel

Helpful?
Thank stephanie844
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

Thank you for your recent review. I am so sorry about the challenges you encountered during your stay. Encounters like this are not typical at our hotel and I am extremely disappointed. If possible, please reach out to me at your earliest convenience. I am confused and extremely concerned about your comment in regards to a man staying at our... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

We spent one week at Sonest ES Suites and we loved it a lot. Hotel is convenient to get to ,and all the shops are within 5-10 drive. Hotel staffs are just great, they made our stay excellent. Manger is being very helpful and she accommodated our late check out since we have a one year old baby. We are... More 

Helpful?
Thank Heide P
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

Thank you for taking the time to let others know about your recent stay at the Sonesta ES suites in Parsippany! Its always a pleasure to hear that our guests enjoyed their stay and are already looking to come back! We look forward to your next stay. Warm Regards, Vanessa S. Operations Manager More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Love to stay at sonesta Parsipanny, No problem for early Chack in, Hotel staff is very good, room are clean Feel like another home, I recommend to all. Every time when I come to New Jersey me first choice is sonesta...

Review collected in partnership with this hotel

Helpful?
Thank Rajesh P
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

It’s a pleasure to see that the Sonesta ES Suites in your hotel of choice when visiting the Parsippany area. We love to see familiar faces at our hotel and know when we do, our staff is provide exceptional customer service. We look forward to your next stay! Warm Regards, Vanessa S. Operations Manager More 

Baldwinsville, New York
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Better than being at home? You probably won't feel homesick when you stay here but you will probably will feel Sonesta sick when you get back home! Sorry mom or wife but it's that good and you don't have to clean up after yourself here either!

Review collected in partnership with this hotel

Helpful?
Thank familyman66slig
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

Thank you for choosing the Sonesta ES Suites when visiting the Parsippany area. We absolutely love your review! Our team does their very best to make our guests as comfortable as possible as if it’s their “Home away from Home!” It’s a pleasure to see we hit a homerun with your stay! We hope you visit us again soon. Warm... More 

San Jose, California
1 review
1 of 5 stars Reviewed 4 weeks ago

Customer service is not good. The receptionist was not willing to listen to me . Need to do better with customer . Rooms were great no complains on that but didn't like the interaction with the reception

Review collected in partnership with this hotel

Helpful?
Thank charmip09
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

Thank you for your review. I apologize for your recent experience at the Sonesta ES Suites in Parsippany. As you will see in our previous reviews, this is not typical of our hotel. Please contact me directly so I may further investigate your experience as I would never want you to leave with a bad impression of our hotel or... More 

New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was too tired to drive home at midnight, and stopped here based on reviews. They got me on the phone to central to get the best rate, and for $100 I checked in. Service was excellent, the room was cool (a little mini suite), and there was a small fitness center (a couple of elliptical machines and other cardio)... More 

Review collected in partnership with this hotel

Helpful?
Thank dogmmdog
Vanessa S, Manager at Sonesta ES Suites Parsippany, responded to this review

Thank you for choosing Sonesta ES Suites while visiting the Parsippany area. We are happy to see that you were able to take advantage of a few of the amenities we provide for our guests. We hope you choose Sonesta ES Suites next time you’re in the area. Warm Regards, Vanessa S. Operations Manager More 

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