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Park Ridge Marriott

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300 Brae Boulevard, Park Ridge, NJ 07656
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Park Ridge Marriott
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213 Reviews from our TripAdvisor Community

Traveler rating
    46
    85
    51
    18
    13
See reviews for
51
39
14
69
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (46)
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Maryland
Contributor
18 reviews 18 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

As a Marriott Gold member with almost 70 nights credit this year, I would have expected better service. We booked two rooms. One was unacceptable and the front desk ended up giving it to son who is a Platinum member. Not a way to treat loyal customers.

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Alex P, Front Office Manager at Park Ridge Marriott, responded to this review

Dear Valued Guest, We apologize for the opportunities you experienced during your stay with us. It seems as though we have fallen short of not only your expectations of service, but our own as well. We assure you that your feedback has been shared with our team and will be a focus training item. Warmest Regards, Alex P. Front Office... More 

Rockville, Maryland
1 review
2 of 5 stars Reviewed 6 days ago NEW

Reserved two rooms at this hotel for a family wedding. When we arrived for the first room we were given a room with a doomed that blocked our view of the pool. We are gold members and also told them that our son was arriving for the other room. He is a platinum plus member. We checked on his room... More 

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Travelers are raving about these Park Ridge hotels

Sebastian
Top Contributor
107 reviews 107 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This is an old building tucked away in a corporate park. The setting is very bucolic and attracts a lot of weddings, reunions, proms, and other large-party events. The weekend we were there the first three were going on so it was a festive atmosphere. Being an older building I suspect there is a lot of frame construction and getting... More 

Was this review helpful? Yes 1
brian l, Front Office Manager at Park Ridge Marriott, responded to this review

Thank you for for your review of the Park Ridge Marriott. Please accept our apologies for the inconvenience you experienced during your stay. We do our best to block all groups together to ensure every guest has a comfortable and enjoyable stay with us. We hope to regain your trust and have the opportunity to have you as our guest... More 

Top Contributor
157 reviews 157 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Came here for a work function and was surprised how nice this hotel was. The staff was very friendly an helpful. The rooms were clean and a great size. The beds were comfortable and the restaurant in the hotel was fantastic.

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New York
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 27, 2015

I've now stayed twice at Park Ridge Marriott and find it to be a wonderful location when in Northern New Jersey. The grounds are lovely, the service very good. They have a nice pool for the kids and Jacuzzi for the big folk! The room was very nice...room for my family of 4. Only concern I had was the restaurant... More 

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1 review
1 of 5 stars Reviewed May 24, 2015 via mobile

Beautiful hotel, terrible service in restaurant and bar. Some of the rudest ever! We had 80 rooms and were treated horribly. Not even remotely close to Mariott standards. Front desk staff were very good and embarrassed by co workers.

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Michelle B, Manager at Park Ridge Marriott, responded to this review

Dear Valued Guest, We apologize for the opportunities you experienced during your stay with us. It seems as though we have fallen short of not only your expectations of service, but our own as well. We assure you that your feedback has been shared with our team and will be a focus training item. Warmest Regards, Michelle B. Rooms Operations... More 

springfield, United States
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

This hotel is Fantastic. Magnificent entry way and lobby. Quality friendly staff, Brian, that goes out of his way to see that your stay is memorable. Point utilsation gets upgrade to concierge level with meal amenities. Pool and jacussi are well maintained. Fire place tables line the periphery

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Philadelphia, Pennsylvania
Contributor
14 reviews 14 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 15, 2015

This little gem has impeccable service and staff. Front desk is helpful and valued. Facility is top of line considering it is not a resort. Stayed here 2 nights and have 0 complaints. The bed was extremely comfortable. You can hear a pin drop in this hotel it is so quiet at night.

Was this review helpful? Yes 1
Michelle B, Manager at Park Ridge Marriott, responded to this review

We wanted to take this opportunity to thank you for the wonderful comments about our property and staff! We hope to have you with us again soon when visiting the Park Ridge area. Warmest Regards, Michelle B. Rooms Operations Manager More 

Ajax, Canada
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 12, 2015

Hotel is a little bit older, but I do like that it has more character than a typical Marriott. Rooms were very clean and a decent size. Hotel was booked full but room was super quiet. Restaurant on site is probably the only reason I wouldn't give a 5, and with nothing else around there is little choice without hopping... More 

Was this review helpful? Yes 1
Tarpon Springs, Florida
Top Contributor
62 reviews 62 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 27, 2015

Not having booked early enough, I could only stay one night of my 50th high school reunion. I stayed nearby the first night and was able to get the room here for the night of the "big event" held there in the hotel. The room was not spacious, but adequate and well appointed. The hotel was surprisingly large, but well... More 

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