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Crowne Plaza Hotel Paramus

3.0 of 5 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Crowne Plaza Hotel Paramus
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Crowne Plaza Hotel Paramus
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216 reviews from our community

Traveler rating
    87
    67
    42
    13
    7
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54
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24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Crowne Plaza Hotel Paramus
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Hickville
1 review
4 of 5 stars Reviewed November 28, 2011

We chose this hotel because of its close proximity to NYC. It was close to good restaurants and excellent shopping. The staff was so helpful in making sure our trip was a success, they offerred suggestions on parking in the city ($12) for the DAY!! The only reason I didnt rate this 5 stars is because (1) the parking is... More

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Brookfield, Wisconsin
Top Contributor
130 reviews 130 reviews
45 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed November 28, 2011

We have been staying here at least once per month since Spring 2011. While the physical plant is a little dated, the customer service and attention makes you forget the other details. I find the staff incredibly helpful, courteous, and always have a smile and greeting. Being a Priority Club member always helps, but we have seen them treat everyone... More

Was this review helpful? Yes 1
Miami Beach, Florida
Contributor
14 reviews 14 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 25, 2011

Had an early morning meeting that brought me to Paramus. The Hotel is quiet and clean--good for business travel. I checked in late at night and checked out early. They were quick to acknowledge my platinum status and were friendly and helpful at the front desk. The upgraded room was nice--especially the bathroom. Bed was very comfortable. No complaints.

Was this review helpful? Yes 1
Tel Aviv
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed November 19, 2011

Stayed here for one night in transit from PA to JFK. Hotel really has a motel type feel with multiple entrances and exits to the cars. Staff were very helpful. Rooms are tired and old, on the smallish side, but was clean and the bed was very comfortable. Very very long corridors and no elevator. It did the job, but... More

Was this review helpful? Yes 2
Tonbridge, United Kingdom
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 14, 2011

I suppose having been to a Westin the day before I was a little spoiled but I thought the room seemed tired. Comfortable enough but the small things were not as I would expect. The iron was hopeless (I was on a business trip and need to iron my shirts before meetings/dinner) and the ironing board wobbled so much that... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Paramus, responded to this review

KentPaul, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that you received service that was less-than-satisfactory. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem... More

Victor, NY
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2011

Rooms are clean, hotel staff is fantastic. Wouldn't stay anywhere else when traveling to this area. Convenient to NYC public transportation so you don't need to drive into the city. Nice restaurant on the property. Convenient location to anything you might need. Highly recommend this hotel.

Was this review helpful? Yes 1
Union City, New Jersey
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 4, 2011

We stayed at the hotel with our infant and toddler during the power outage. It was one of the few hotels with availability. It was a little pricey compared to the other two hotels we stayed at. The rooms were clean and comfortable. There was no fridge but I assume you could order one for the room. The front desk... More

Was this review helpful? Yes 1
West Islip
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 30, 2011

I arrived at the hotel and the electric was down. There were no real options. I had to stay there. With no power one would expect to have a miserable time. However, the staff provided lighting, help and entertainment. It turned out to be a pleasant experience rather than an ordeal. I actually enjoyed it. Thank you.

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New Jersey
Senior Contributor
39 reviews 39 reviews
36 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 26, 2011

I checked into this hotel after 11pm and the staff was very slow and not motivated to get us into our room. The rooms were clean, but the room size was a little small. The ebds were very comfortable. There was a working station and a chair. The parking was awful, they are connected to a restaurant/bar so at 11pm... More

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IHGCare, ihgcare at Crowne Plaza Hotel Paramus, responded to this review

Dear Dks61885, Thank you for taking the time to communicate your concerns. I apologize for any inconvenience you have experienced. I am glad to hear you did enjoy your clean room and comfortable bed. I was disappointed to read that you had a poor service experience with our Front Desk staff. Please allow me to apologize for any inconvenience or... More

Grand Cayman
Contributor
16 reviews 16 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed September 24, 2011

The hotel staff (specifically Sylvia Tonic and Edwin Sherman) truly understands customer service. Their attention to detail capped off with a smile was so appreciated. God bless you both as you make travellers very comfortable. Needless to say I will back!

Was this review helpful? Yes 1
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Additional Information about Crowne Plaza Hotel Paramus

Address: 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
Phone Number:
Location: United States > New Jersey > Paramus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Paramus 3*
Number of rooms: 120
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Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza

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