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Fairfield Inn & Suites Paramus

Certificate of Excellence
601 From Road, Paramus, NJ 07652 (Formerly Crowne Plaza Hotel Paramus)
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1 room 1 adult
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Fairfield Inn & Suites Paramus
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263 Reviews from our TripAdvisor Community

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New Jersey
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 3, 2015

Great hotel near Paramus Park and the Garden State Parkway. I enjoy staying here when I need something local. Rooms are always clean and Front Desk Staff is some of the best I've encountered. My only complaint is the parking can be a bit of a pain as the lot often fills up. Overall a nice place to stay.

Helpful?
Thank EvilSandman
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear EvilSandman, thank you so much for your review! I truly appreciate your kind comments regarding our staff! They are a great team and take a lot of pride in the guest service they provide & the cleanliness of our hotel! We hope to welcome you back again to our hotel when we reopen after and extensive renovation & upgrade... More 

Gatineau, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed October 4, 2015

The room was clean, bed very comfortable and the service was exceptional. I did appreciate the welcome SPA package . Hope I could get the name of the retailer for this SPA package. The breakfast was good, hot with a large variety of food. I would go back anytime.

Helpful?
Thank didi261
Maureen M, Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear didi261, thank you so much for staying with us and for your kind review! We are delighted that you found the room to be comfortable! I'm glad you enjoyed the spa kit and our breakfast too! We look forward to having you come stay with us again after we complete our renovation! Thank you, again!! More 

Washington DC, District of Columbia
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 29, 2015

I chose this hotel because of its location. The hotel is located within minutes from the outlets at Bergen and the Garden State Plaza Mall and some good restaurants. The staff here were very friendly and the rooms were spacious and a little basic. The room I stayed in did not have a microwave or a safe. I only stayed... More 

Helpful?
Thank Tamara B
Eugene L, Front Office Manager at Fairfield Inn & Suites Paramus, responded to this review

Good morning Tamara B, Thank you so much for this lovely review. The shutdown is coming up quickly, this Friday to be precise, for some much needed updating. (Complete renovation its going to be something) Thank you for this past stay! Enjoy the holiday season we look forward to seeing you once we reopen in February 2016. More 

Kennebunkport, Maine
Level Contributor
219 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed September 18, 2015

we stayed one night. The location is good except it's hard to figure out how to get to it, even with GPS. It's within walking distance to Paramus Park Mall. The only other real drawback is that there is no elevator, so we had to lug our luggage upstairs. I picked the breakfast option when I booked and the breakfast... More 

Helpful?
Thank kpter
Michelle G, Director of Sales at Fairfield Inn & Suites Paramus, responded to this review

Dear kpter, Thank you so much for posting a review about your most recent stay with us. I am so happy to hear that you enjoyed our breakfast buffet each morning, it sure is delicious! I am so sorry to hear that you had trouble finding the hotel, this area can be a bit confusing sometimes. In regards to having... More 

Pennsylvania
Level Contributor
319 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed September 17, 2015

I stayed here for one week while volunteering at the Warwick construction project. The staff was super friendly. The proximity to the mall was terrific. The location is good, right near the main roads. The hotel is due for some updating, exterior stairwells was the one that stood out to me. I think it will be a Fairfield inn soon... More 

Helpful?
Thank Jonathan K
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Jonathan, thank you so much for staying with us and for taking the time to write a review. I very much appreciate your kind words about our team. I will share your kind comments with them. Yes, as you mentioned, we are planning an extensive renovation beginning in the next couple weeks and during that time we will be... More 

1 review
4 of 5 stars Reviewed September 15, 2015 via mobile

All were friendly, with Devin being the best, with his genuine smile asking what he could do to help and then doing all he could to get whatever we needed. Andre is a very good shuttle driver and never makes you feel like you need to tip him. Sarah is a beautiful lady always with a smile and can answer... More 

Helpful?
Thank J M
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

J M, WOW!!! Thank you so much for writing such a nice review! It is so wonderful of you to recognize all of our team. They are a special group of people! I really couldn't be prouder of them all! I am happy to inform you that next month we are beginning an extensive renovation and adding an elevator and... More 

Butler NJ
1 review
5 of 5 stars Reviewed September 3, 2015 via mobile

I needed to stay in a hotel in order to accommodate an appointment with my surgeon after hip replacement surgery. I live up two flights of stairs and there was no one to help me down the stairs and into a cab during the working day. Therefore, I decided to stay in a hotel near the doctor's office so that... More 

Helpful?
Thank Mianoush
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Mianoush, thank you so much for staying with us and for taking the time to write such a lovely review! I am delighted that you found our hotel to be clean and comfortable and that you enjoyed our breakfast! Thank you so much for recognizing Jackie in your review. You described her perfectly, cheerful & caring! She is wonderful... More 

Boston, Massachusetts
Level Contributor
91 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed August 29, 2015

Heading northbound on the Garden State, this hotel was a bit of a maze to get to, but SO GLAD WE DID! The Crowne Plaza is a nice place. We stayed in room 144 and it was great. Lots of nice amenities...plenty of soap, creams, mouthwash, shampoo, conditioner - all great smelling. Plus real creamers with the coffee maker, not... More 

Helpful?
Thank SandraChamplain
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Ms. Sandra Champlain, thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope we have the opportunity to welcome you back soon! More 

Gliwice, Poland
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 29, 2015

The best thing Crown Plaza has to offer is its location. It's within walking distance to the mall and there is BoneFish restaurant in the hotel. The hotel is ok for a weekend stay but not really suited for longer business trips. It is 2 storeys but does not have an elevator... The room I had was clean but a... More 

Helpful?
Thank AnnMckovsky
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Ann Mckovsky, thank you for staying with us and for taking the time to review your stay. I am Sorry that you were disappointed with your stay. I am happy to say that we are undergoing a large renovation that will begin next month and at that time we will be adding an elevator and renovating the entire hotel!... More 

Streator, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

This hotel has been amazing. We had to stay here for 4 weeks because of work. The staff is amazing! Everything is clean. The front desk people (sara, Eugene and Sam) have been so accommodating and helpful. It feels like a home here. Plus your walking distance from the mall. It might not look like fancy hotel but you don't... More 

Helpful?
1 Thank kim c
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear kim c, thank you so much for staying with us and for your lovely review!! You saying "it feels like a home here" is one of th enicest compliments I can imagine! We really do try to make everyone feel like we are welcoming them into our home, so to have you feel that way is amazing & mmakes... More 

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