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Crowne Plaza Hotel Paramus

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601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Crowne Plaza Hotel Paramus
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Crowne Plaza Hotel Paramus
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233 reviews from our community

Traveler rating
    97
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    43
    14
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Burlington, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

He is a very friendly person makes customers feel comfortable and at home. He is very polite and sure knows about customer service He knows how to treat people and is very helpful. He has lots of knowledge about the city and customer satisfaction

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Camila, thank you so much for taking the time to write a review! We couldn't agree with you more! Andre is wonderful! He is so uplifting and fun to have around. Thank you so much for recognizing him. Thank you again for taking time out of your day to recognize Andre!! More 

Saratoga Springs, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We returned for another 4 day "hotel" rest & relaxation stay. The staff once again exceeded our expectations. This includes: Maureen, General Manager, Michele Director of Sales & Marketing, Eugene, Front Desk Manager, his superior staff, Sam, Jose, and the newer staff, the fantastic Breakfast & Housekeeping staff, and the transportation van drivers. The hotel has a good gym, oversized... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Jeffery, thank you so much for taking the time to write another beautiful review! We very much appreciate your patronage and the time you take to share your experience. We are honored that you find our staff, service levels and our hotel a great location for your respite! Thank you again! More 

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed 2 weeks ago

Three cheers to the staff at the Paramus Crowne Plaza. I left something in my hotel room. When I discovered the item missing a week later, I called. The front desk coordinated with the head of housekeeping to locate the item. They took my information, called me back, located the item, and sent it back to me. We were there... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

M D, thank you so much for taking the time to share your experience at our hotel. I am glad we were able to assist with locating your item and I am delighted that you found our staff so helpful! Thank you for recognizing them. We hope to see you again, soon! Thanks again! More 

Gilberdyke
Top Contributor
494 reviews 494 reviews
58 hotel reviews
276 helpful votes 276 helpful votes
4 of 5 stars Reviewed February 15, 2015

Ideally situated for Route 17 shopping, this hotel offers more than many of its competitors along the highway, and it’s more expensive as a result. But you get what you pay for. Rooms are clean and well appointed, and, most importantly, they are quiet. Insulation is good. It has an on site restaurant, which I didn’t try, and there’s free... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Jeff P, thank you so much for taking the time to share your experience on Tripadvisor. Thank you so much for your kind comments regarding quietness of our rooms and their cleanliness. I am happy to share your comments with our Housekeeping Team! I am so glad that you enjoyed your stay and our location! We look forward to... More 

The Villages, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2015

Had a very nice short (2 nights) stay at this property. The highlight was a Bonefish Grille on site. Have been to Bonefish many times and it is always consistently good for a chain restaurant. The hotel was better than average with a very friendly and helpful staff. I was unable to connect my Verizon phone to the hotel's wi-fi... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear W W, thank you so much for staying with us and for taking the time to write a review. I am so glad that your enjoyed the Bonefish Grill. I agree, they are consistently good! And I am thrilled that your found our team to be very friendly & helpful! I am so sorry that you had a problem... More 

Oranjestad, Aruba
Top Contributor
59 reviews 59 reviews
5 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel is convenient to freeways and the staff is friendly and helpful. They offer a nice breakfast buffet with hot food, and I really enjoyed eating at Bonefish, which is attached to the hotel. The rooms are clean and comfortable. I've stayed here several times with my husband. When he goes the office I enjoy the fact that the... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Kathy M, thank you so much for taking the time to write such a nice review of our hotel. Thank you for recognizing our staff as being friendly & helpful. That means a lot to all of us! We are glad that you appreciated our location & shuttle service. Thank you & we look forward to welcoming you back... More 

Stafford, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed January 20, 2015

Excellent stay, very courteous and knowledgeable staff; the manager, Mrs. Maureen Moran went out of her way to make our stay one of the best, if not the best hotel stay we have encountered in years. Hats off to Ms. Moran, her professional and knowledgeable staff for the outstanding job they are providing to the public. They are definitely an... More 

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Pomerian, WOW!! Thank you so much for your amazing review of our hotel! We do take great pride in catering to our guests' needs the best way we can. I am so glad that you enjoyed our rooms and the Bonefish Grill! We look forward to you next trip North!! Thank you again! All the Best!! More 

Saratoga Springs, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 11, 2015

The Crowne Plaza in Paramus, NJ is centrally located and very close to Routes 17 & 4 so you have quick access to shopping, restaurants, and parks. The hotel has a very nice lobby & breakfast venue, easy parking and dropoff/pickup, a van to take you to various locations if you desire, a gym, and a Bonefish Grille independent restaurant... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you so much for writing such a wonderful review, Jeffrey!! It is truly an honor for us to have you consider us your home away from home! I am thinking we should hire you to do some of our marketing! All kidding aside, we genuinely appreciate your patronage and the time you take to share your experiences! More 

Waverly, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 2, 2015

I recently took a trip to NYC for NYE and stayed at this hotel. The staff has been fantastic, epically Eugene. From the moment I called to ask question about my stay to the second I left they were nothing but helpful. This will be where I stay anytime I'm in the area!

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Lindsay H, thank you for taking the time to share your experience! I appreciate you recognizing the helpfulness our staff, especially Eugene!! They are a great team and truly enjoy taking care of our guests!! We look forward to welcoming you back next time you are in the area! Happy New Year!! More 

Aventura, Florida
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2015

I stayed at the Crowne Plaza two nights, on my recent visit to Paramus, NJ. It was a real pleasure, though I didn't spend a lot of time in the hotel because I came to a family event. The check-in process was fast and the staff was courteous and professional. My room was impeccable, comfortable and spacious. The beds were... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Lisa M, thank you so much for taking the time to write a review of your recent stay at The Crowne Plaza Paramus! I am delighted that you enjoyed the staff, the cleanliness & the location of our hotel! We look forward to welcoming you back!! Thank you again for sharing your experience!! More 

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