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Crowne Plaza Hotel Paramus

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601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Crowne Plaza Hotel Paramus
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Crowne Plaza Hotel Paramus
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237 reviews from our community

Traveler rating
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    43
    14
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

Our high school band recently traveled from Virginia Beach to visit New York City and stayed at the Crowne Plaza Paramus. This was our third stay at the Crowne Plaza, and as always, the service was excellent. The facilities were clean, the staff was friendly and helpful, and our students and chaperones had a wonderful stay. The breakfast was delicious... More 

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Albany, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed two nights. First night needed a car into N.Y. For first trip to Lincoln Center to see the opera. Met, no pun intended, my daughters school group and brought her back to hotel for a musical rehearsal in N.J. on the following day. Hotel staff very pleasant and upon request secured a nice car ride to N.Y. with the... More 

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Daytona Beach, Florida
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Whenever ever we go up north from Florida to visit family, we never have to think twice about where we want to stay. I love the Crowne Plaza in Paramus. Staff is always very friendly and there to help you if you should need assistance. Maureen the General Manager has helped me many times if I had an issue booking... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Yvette, thank you so much for taking the time to write such a nice review! I am proud & delighted that we are your home away from home!! I am so happy that you enjoy the service we provide and the Bonefish Grill! I am always happy to help!! Hope to see you soon! More 

1 review
4 of 5 stars Reviewed 1 week ago

I just recently stayed at this hotel for business so I did not get to spend much time at the hotel, but having the Bone Fish Grill restaurant attached was super convenient because after a long day of work, the last thing my group and I wanted to do was to drive somewhere else for dinner. We actually ate there... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Alida, thank you for staying with us and taking the time to write a review of your experience! I am delighted that you enjoyed your stay and the convenience of our on-site Bonefish Grill Restaurant! It is wonderful to be able to offer our guests such a great dining experience without having to leave the hotel!! We look forward... More 

Burlington, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

He is a very friendly person makes customers feel comfortable and at home. He is very polite and sure knows about customer service He knows how to treat people and is very helpful. He has lots of knowledge about the city and customer satisfaction

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Camila, thank you so much for taking the time to write a review! We couldn't agree with you more! Andre is wonderful! He is so uplifting and fun to have around. Thank you so much for recognizing him. Thank you again for taking time out of your day to recognize Andre!! More 

Saratoga Springs, New York
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We returned for another 4 day "hotel" rest & relaxation stay. The staff once again exceeded our expectations. This includes: Maureen, General Manager, Michele Director of Sales & Marketing, Eugene, Front Desk Manager, his superior staff, Sam, Jose, and the newer staff, the fantastic Breakfast & Housekeeping staff, and the transportation van drivers. The hotel has a good gym, oversized... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Jeffery, thank you so much for taking the time to write another beautiful review! We very much appreciate your patronage and the time you take to share your experience. We are honored that you find our staff, service levels and our hotel a great location for your respite! Thank you again! More 

Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed March 12, 2015

Three cheers to the staff at the Paramus Crowne Plaza. I left something in my hotel room. When I discovered the item missing a week later, I called. The front desk coordinated with the head of housekeeping to locate the item. They took my information, called me back, located the item, and sent it back to me. We were there... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

M D, thank you so much for taking the time to share your experience at our hotel. I am glad we were able to assist with locating your item and I am delighted that you found our staff so helpful! Thank you for recognizing them. We hope to see you again, soon! Thanks again! More 

Gilberdyke
Top Contributor
501 reviews 501 reviews
59 hotel reviews
283 helpful votes 283 helpful votes
4 of 5 stars Reviewed February 15, 2015

Ideally situated for Route 17 shopping, this hotel offers more than many of its competitors along the highway, and it’s more expensive as a result. But you get what you pay for. Rooms are clean and well appointed, and, most importantly, they are quiet. Insulation is good. It has an on site restaurant, which I didn’t try, and there’s free... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Jeff P, thank you so much for taking the time to share your experience on Tripadvisor. Thank you so much for your kind comments regarding quietness of our rooms and their cleanliness. I am happy to share your comments with our Housekeeping Team! I am so glad that you enjoyed your stay and our location! We look forward to... More 

The Villages, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 4, 2015

Had a very nice short (2 nights) stay at this property. The highlight was a Bonefish Grille on site. Have been to Bonefish many times and it is always consistently good for a chain restaurant. The hotel was better than average with a very friendly and helpful staff. I was unable to connect my Verizon phone to the hotel's wi-fi... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear W W, thank you so much for staying with us and for taking the time to write a review. I am so glad that your enjoyed the Bonefish Grill. I agree, they are consistently good! And I am thrilled that your found our team to be very friendly & helpful! I am so sorry that you had a problem... More 

Oranjestad, Aruba
Top Contributor
59 reviews 59 reviews
5 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 26, 2015

This hotel is convenient to freeways and the staff is friendly and helpful. They offer a nice breakfast buffet with hot food, and I really enjoyed eating at Bonefish, which is attached to the hotel. The rooms are clean and comfortable. I've stayed here several times with my husband. When he goes the office I enjoy the fact that the... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Kathy M, thank you so much for taking the time to write such a nice review of our hotel. Thank you for recognizing our staff as being friendly & helpful. That means a lot to all of us! We are glad that you appreciated our location & shuttle service. Thank you & we look forward to welcoming you back... More 

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