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All 5 Paramus hotels

Crowne Plaza Hotel Paramus

3.0 of 5 Hotel   |   601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Ranked #2 of 5 Hotels in Paramus
A recent review
4 of 5 stars reviewed 1 week ago
Norbert W Brielle, New Jersey
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209 reviews from our community

Traveler rating
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    66
    40
    13
    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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English first
Brielle, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Have stayed here a few times over the years and the staff is always friendly and the rooms are always clean. Comfortable bed and pillows but they have old air conditioning units that are mounted in the windows that are loud and for some reason pointed at the head of the bed so they tend to blow cold air right... More

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Norbert W, thank you so much for your kind review and continued patronage! We greatly appreciate both! We are delighted that you you find our staff to be consistently friendly and our hotel clean!! Your constructive comments regarding the air conditioning units will discussed with the appropriate team members and I thank you for sharing your observations! Thanks again... More

2 reviews
4 of 5 stars Reviewed 1 week ago

We have been staying here for years on Labor Day weekend and always find it to be great. Maureen and her staff are excellent hosts. Rooms are always clean and comfy! Also it is great having Bone Fish restaurant right off the lobby.

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Irenecat2005, thank you so much for taking the time to write a review of your stay! We love that you have chosen to come visit us each year! We look forward to your visit!! I appreciate your kind comments about the staff, our rooms and Boneefish Grill! Thank you, again! See you in 51 weeks!! More

Ottawa, Ontario, Canada
Contributor
17 reviews 17 reviews
4 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Much better than my last visit. The staff is friendly and really pay attention to customers. Room is clean, fortunately. The bed is big and comfortable. One thing I would change is the a/c unit: so noisy you have to stop it to sleep.

Was this review helpful? Yes 2
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for taking the time to share you most recent experience, Eric L. I am delighted that you found the hotel to be clean and the staff friendly! Those are our two biggest priorities!! I appreciate your constructive comments on the a/c unit and will take that up with the appropriate team members! Thanks again for for staying with... More

Dublin, California
Top Contributor
74 reviews 74 reviews
28 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed August 12, 2014

I stayed in this hotel for 5 nights during my recent business trip to NJ and I really liked it. The room was vary spacious and clean and the bed was extremely comfortable, ideal for a good night sleep. They also have a very good complimentary hot breakfast. It is also next door to the mall and food court with... More

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Eugene L, Front Office Manager at Crowne Plaza Hotel Paramus, responded to this review

Good evening AshimB, Thank you for taking the time post a review, we appreciate your business and are very happy that we could help you have a peaceful and productive stay with us. Sleep is so very important especially when on a business trip, and as they say breakfast is the most important meal of the day. Thank you for... More

New York City, New York
1 review
5 of 5 stars Reviewed July 28, 2014 via mobile

My family and I enjoyed our stay. Staff was awesome and very helpful. Jose at the front desk was kind enough to offer a coupon for breakfast. Overall, we had a great experience. Anything i would change? Just that all reservations included the continental breakfast. Would definitely recommend.

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Jenn718, thank you for taking the time to write a review of your stay with us. I am delighted that you found our staff to be helpful & awesome! I may be a little partial, but I totally agree with you! I am very happy that Jose took such great care of you & I will share your comments with... More

Tampa, Florida
Contributor
20 reviews 20 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 8, 2014

I liked that the mall was walking distance and I was able to walk so that I didn't lose my parking because the hotel was very busy. The staff was actually pretty nice and they tried to extend my stay for the next night but they were booked out so I had to go to comfort suites. The only thing... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Hi Skdyer, thank you for taking the time to write a review of your stay with us! I also thank you for your kind comments about our staff. The are very nice & try to be accommodating. I am so sorry we were not able to extend your stay. I hope that when you are back in our area we... More

Pensacola, Florida
Top Contributor
54 reviews 54 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 7, 2014

From the minute I got there I was treated great by the staff! I was on a crazy schedule and was able to check in way early! Everyone was friendly! The room was great! Not super big but plenty enough room! The bed was comfortable and pillows were great! The shower was good and towels werer big and thick! The... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear B3amt3am, Thank you so much for the wonderful review of our hotel, The Crowne Plaza Paramus! I am delighted that you found everyone to be friendly and accommodating! Our housekeeping department will be very happy to know that you enjoyed our bedding package & towels! Your satisfaction is our goal! It is very rewarding & gratifying to know you... More

Hopkins, Minnesota, USA
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 3, 2014

Two comfortable queen beds, friendly hotel staff, and fairly decent restaurant attached. Sign said to wait for seating but had to ask after five minutes, although it was 9:30 PM and close to their 10 PM closing. Buffet or menu breakfast available in different area. Lamp between beds did not work but promptly fixed.

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for staying with us, Richard and for sharing your experience! I am very happy that you found our staff friendly & our beds comfortable!! I am sorry your lamp wasn't functioning upon your arrival and that you were kept waiting at Bonefish Grill. I will share that with the management staff. I hope that if you are back... More

Saratoga Springs, New York
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 1, 2014

This hotel has some of the best hospitality staff that I have met. Maureen, the General Manager is very personable and understanding.All hotel property is located in the heart of Paramus near all major highways and shopping + food outlets. Again,the staff will go way beyond the call of duty to make your stay wonderful. This includes the Front Desk,... More

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for your kind words and review! We really appreciate you taking the time. Your kind comments regarding our staff is greatly appreciated! Thanks so much! More

Henderson, Nevada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

This hotel is in dire need of updating. However, it is convenient, clean and the service is good. The breakfast is mediocre but the room was clean enough. Everyone I've encountered who work here was cheerful and helpful. That was a huge plus. Also, it is adjacent to and connected to The Bone Fish Grill where we had a very... More

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for your review, magzfaux. I appreciate you comments about our cheerful & helpful staff! I will certainly share that with everyone! I agree that the Bonefish Grill is Wonderful and we love having them here! I look forward to having the opportunity to welcome you back! Thanks again for the review! More

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Additional Information about Crowne Plaza Hotel Paramus

Address: 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
Phone Number:
Location: United States > New Jersey > Paramus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Paramus 3*
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Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza

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