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Crowne Plaza Hotel Paramus

3.0 of 5 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Crowne Plaza Hotel Paramus
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Crowne Plaza Hotel Paramus
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228 reviews from our community

Traveler rating
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    43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oranjestad, Aruba
Top Contributor
56 reviews 56 reviews
4 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is convenient to freeways and the staff is friendly and helpful. They offer a nice breakfast buffet with hot food, and I really enjoyed eating at Bonefish, which is attached to the hotel. The rooms are clean and comfortable. I've stayed here several times with my husband. When he goes the office I enjoy the fact that the... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Kathy M, thank you so much for taking the time to write such a nice review of our hotel. Thank you for recognizing our staff as being friendly & helpful. That means a lot to all of us! We are glad that you appreciated our location & shuttle service. Thank you & we look forward to welcoming you back... More 

Stafford, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Excellent stay, very courteous and knowledgeable staff; the manager, Mrs. Maureen Moran went out of her way to make our stay one of the best, if not the best hotel stay we have encountered in years. Hats off to Ms. Moran, her professional and knowledgeable staff for the outstanding job they are providing to the public. They are definitely an... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Pomerian, WOW!! Thank you so much for your amazing review of our hotel! We do take great pride in catering to our guests' needs the best way we can. I am so glad that you enjoyed our rooms and the Bonefish Grill! We look forward to you next trip North!! Thank you again! All the Best!! More 

Saratoga Springs, New York
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Crowne Plaza in Paramus, NJ is centrally located and very close to Routes 17 & 4 so you have quick access to shopping, restaurants, and parks. The hotel has a very nice lobby & breakfast venue, easy parking and dropoff/pickup, a van to take you to various locations if you desire, a gym, and a Bonefish Grille independent restaurant... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you so much for writing such a wonderful review, Jeffrey!! It is truly an honor for us to have you consider us your home away from home! I am thinking we should hire you to do some of our marketing! All kidding aside, we genuinely appreciate your patronage and the time you take to share your experiences! More 

Waverly, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

I recently took a trip to NYC for NYE and stayed at this hotel. The staff has been fantastic, epically Eugene. From the moment I called to ask question about my stay to the second I left they were nothing but helpful. This will be where I stay anytime I'm in the area!

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Lindsay H, thank you for taking the time to share your experience! I appreciate you recognizing the helpfulness our staff, especially Eugene!! They are a great team and truly enjoy taking care of our guests!! We look forward to welcoming you back next time you are in the area! Happy New Year!! More 

Aventura, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Crowne Plaza two nights, on my recent visit to Paramus, NJ. It was a real pleasure, though I didn't spend a lot of time in the hotel because I came to a family event. The check-in process was fast and the staff was courteous and professional. My room was impeccable, comfortable and spacious. The beds were... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Lisa M, thank you so much for taking the time to write a review of your recent stay at The Crowne Plaza Paramus! I am delighted that you enjoyed the staff, the cleanliness & the location of our hotel! We look forward to welcoming you back!! Thank you again for sharing your experience!! More 

Saint Clairsville, Ohio
1 review
5 of 5 stars Reviewed December 11, 2014

Our annual bus trip to New York has changed over the past 2 years and this year we decided to spend the night. Our group used this hotel for our bus driver for our redeye trip last year because of it's closeness to NYC and the bus driver was able to park the bus at the hotel. What a great... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Wendy J, thank you so much for such a nice review of your stay at The Crowne Plaza Paramus!! We are delighted that you found the hotel to be clean, comfortable and convenient! We are just as happy to hear that you found our staff to be friendly, helpful and efficient!! Thank you from all of us!! We look... More 

Melbourne, Australia
Top Contributor
87 reviews 87 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed December 9, 2014

Have stayed here before on business, rooms are nice and large and room rates are very reasonable. We do find the rooms comfortable with excellent lighting and particularly bright lighting in the bathroom even compared to some of the other 4 to 5 stars hotel in this part of NJ. On this occasion, we did find a tear in the... More 

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear H L, thank you for taking the time to write a review of your recent stay and for staying with us again!! I am delighted that you enjoy the size of our rooms and our lighting!! I am sorry there was an issue with the carpet. I have to agree with you, our location is spectacular if you want... More 

Providence, Rhode Island
Top Contributor
57 reviews 57 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 3, 2014

room was clean and the location convenient. However, room smelled unbearably of disinfectant. average stay otherwise. bonefish grille adjacent to hotel was good and very popular. front desk seemed uninterested in service - waited at checkin for desk person to finish a personal call on cell phone. No acknowledgment that I was waiting

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Tess C, thank you for taking the time to share your comments regarding your stay with us. I would like to apologize for the rude customer service you encountered upon your arrival. That is unacceptable & disappointing. Guest service an area where we traditionally excel. Thank you for your kind comments regarding our cleanliness, location & the Bonefish Grill.... More 

Plainsboro, New Jersey
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 22, 2014

I was getting married nearby and stayed in this hotel the night before the wedding. The front desk attendant was very unprofessional and failed to mention that there were no elevators in the property. Having worked in hospitality in the past, whenever someone was making a reservation we made it a point to clearly point out if there were any... More 

Was this review helpful? Yes 1
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear takacedon, thank you for taking the time to post your review on Tripadvisor. I am so deeply sorry that we failed to meet your expectations. I am apologize that you were not aware that we did not have an elevator and that there was a problem with the coffee. Please know that your comments are taken very seriously and... More 

Little Egg Harbor Twp
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2014

The manager Maureen Moran and her staff ( Samantha, Eugene, Andre, Sam, etc) provided outstanding service and room accomodations. Whenever you are in the North Jersey area it is the BEST place to stay!!!!

Was this review helpful? Yes 1
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Carole J, thank you so much for such a wonderful review of our Crowne Plaza Paramus!! We are delighted that you think so highly of our staff and rooms! Way to Go Spartans!! More 

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Additional Information about Crowne Plaza Hotel Paramus

Address: 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
Phone Number:
Location: United States > New Jersey > Paramus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Paramus 3*
Number of rooms: 120
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Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza

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