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Crowne Plaza Hotel Paramus

Certificate of Excellence
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601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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1 room 1 guest
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Crowne Plaza Hotel Paramus
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256 Reviews from our TripAdvisor Community

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Traveler rating
    106
    80
    46
    15
    9
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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Boston, Massachusetts
Level Contributor
60 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed yesterday NEW

Heading northbound on the Garden State, this hotel was a bit of a maze to get to, but SO GLAD WE DID! The Crowne Plaza is a nice place. We stayed in room 144 and it was great. Lots of nice amenities...plenty of soap, creams, mouthwash, shampoo, conditioner - all great smelling. Plus real creamers with the coffee maker, not... More 

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Gliwice, Poland
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

The best thing Crown Plaza has to offer is its location. It's within walking distance to the mall and there is BoneFish restaurant in the hotel. The hotel is ok for a weekend stay but not really suited for longer business trips. It is 2 storeys but does not have an elevator... The room I had was clean but a... More 

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Streator, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel has been amazing. We had to stay here for 4 weeks because of work. The staff is amazing! Everything is clean. The front desk people (sara, Eugene and Sam) have been so accommodating and helpful. It feels like a home here. Plus your walking distance from the mall. It might not look like fancy hotel but you don't... More 

Was this review helpful? Yes 1
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear kim c, thank you so much for staying with us and for your lovely review!! You saying "it feels like a home here" is one of th enicest compliments I can imagine! We really do try to make everyone feel like we are welcoming them into our home, so to have you feel that way is amazing & mmakes... More 

Akron, Ohio
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

The property is old but well maintained. The real story is a very friendly and helpful staff. Sarah at the front desk made sure that we were well taken care of. We were cautious when we pulled up to the two story 1960's era hotel building. It has been updated and well maintained. The staff made all the difference. they... More 

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Eugene L, Front Office Manager at Crowne Plaza Hotel Paramus, responded to this review

Good afternoon Kevin B, I just read your response to Sarah and the smile across her face, lets just say she was overjoyed. Thank you for taking the time to recognize our team and in particular Sarah. We really do try to treat our guests like family. Thank you for staying with us, we look forward to hosting you on... More 

Cleveland, Ohio
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel and it was very nice. It had a bath tub which some other hotels don't have anymore. I had a little difficulty finding the road to take me there at night. I don't think it is the hotel's fault, the roads could be marked a little better.

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Wayne P, thank you so much for taking the time to write a review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I hope we have the chance to welcome you back again! Thank you! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed July 25, 2015

Over my two week stay, I enjoyed nothing but stellar service from the staff. From the front desk members like Samantha and Jose to the housekeeping manager Jackie to the kitchen staff Big Jose who daily prepared outstanding lemonade. I though roughly enjoyed interacting with them on a daily basis. Highly recommend a stay here whether overnight or extended!

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Camilo C, thank you so much for your review of our hotel. I am so delighted that you enjoyed your stay and our team was able to make you feel so comfortable! Providing a great service experience is something our staff takes great pride in! Again, thank you for taking the time to share your experience! We hope you... More 

2 reviews
4 of 5 stars Reviewed July 21, 2015

I really enjoyed my stay at this Crowne Plaza. It's an older building, but everything else was very acceptable. Mr. Eugene Lynch, Sarah Perdomo, and a couple of others whose names I forget unfortunately, were in a word awesome. I had some business issues arise and needed some assistance and they were ever so helpful helping me find solutions to... More 

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Eugene L, Front Office Manager at Crowne Plaza Hotel Paramus, responded to this review

Good afternoon Gary A. It was an absolute pleasure having you stay with us for a couple of weeks, we were happy to help you in any way possible. We like to think that our house is your house so trying to help you accomplish your business here or at home is what we are glad to do. Thank you... More 

New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 11, 2015

Stayed at this facility for five weeks while working on a volunteer construction project. The room was very spacious and comfortable and having a refrigerator and microwave was very helpful. All the staff were very pleasant and helpful but we got especially close to Eugene and Sarah at the front desk who always warmly greeted us upon our arrival in... More 

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Michelle G, Director of Sales at Crowne Plaza Hotel Paramus, responded to this review

Dear Thelma L, Thank you so much for taking the time to provide feedback about your recent stay with us. I am so happy to hear that Eugene and Sarah were so helpful throughout your stay and that you enjoyed the room, breakfast, Bonefish Grill and the Paramus Park Mall right next door. It definitely makes not having a car... More 

Boston, Massachusetts
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed July 8, 2015

I booked this sight unseen because of the name and it was close to my client and had a Bonefish Grill onsite. Upon arrival I was surprised to find it a 2 story motel that had been converted. There are no outside doors so security is somewhat better, I say "somewhat" because the back door on the building was not... More 

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear seal5kla, thank you for your candid feedback regarding your recent visit at our hotel and please accept my sincerest apologies for the hotel not meeting your expectations. I am happy to confirm that you are correct, we were meeting yesterday in regards to our upcoming renovation project that is scheduled to begin this fall. I appreciate your observations and... More 

Dallas, Texas
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 8, 2015

My husband and I stayed here for one week. The staff were always nice and usually helpful. The first impression is that the lobby and common areas were clean. The room was mostly clean and well kept everyday. They were kind enough to provide complimentary coffee each morning in the lobby. The WIFI worked fine and I could get work... More 

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Betty_BoopTexas, thank you so much for staying with us and for taking the time to write a review. Please accept our sincerest apologies for the difficulties you encountered with your AC unit. I am very excited to share that we will be undergoing an extensive renovation this fall and all of our AC units will be replaced at that... More 

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