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All 5 Paramus hotels

Crowne Plaza Hotel Paramus

3.0 of 5 Hotel   |   601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
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Ranked #2 of 5 hotels in Paramus
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Jim W South Burlington, Vermont, United States
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185 people have reviewed this hotel

Traveler rating
    70
    61
    36
    12
    6
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49
36
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65
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
South Burlington, Vermont, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We were travelling from Vermont to Arlington VA and needed a half way, stop over location. The room was small, but adequate, clean and quiet, but no room safe. I think a 4 is warranted considering the class of hotel that this property is in. Given the proximity to New York, the price was reasonable. We would stay again.

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Port Orange, Florida
1 review
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. Front desk was very helpful, especially Maggie. Housekeeping was very accommodating, and helped us a few times. Great location, and Bonefish Grill next door. Would definitely stay again.

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you so much for your lovely review of our hotel, The Crowne Plaza Paramus. I am sorry for your loss. I am very happy that you enjoyed the Bonefish Grill and that you found Maggie to be so helpful! She is such a wonderful asset to the hotel! It was great meeting you and I hope that the next... More

Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checking in was simple. At arrival, we noticed that there were 3 different weddings, including my nephew's, by all the welcome goody bags at the front desk. The room was average, but clean. They did have a Bonefish Grill downstairs, which we had happy hour drinks at the bar before going to the wedding. The restaurant was packed. Free shuttle... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Passport07, thank you so much for taking the time to share your experience with us regarding your stay! I am glad that you enjoyed the Bonefish Grill! Thank you for the kind comments regarding our breakfast and location. I am sorry about the shuttle service. We do only have 1 vehicle so when the groups are larger we try... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Everyone on staff was quite helpful!! They offered some hot apple cider and snacks at various times. Really came in handy!! Everything was very clean. I want to thank Maggie for her help as well!! Highly recommend!! drosemusic.com

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for your review, David! We appreciate your kind words regarding the Crowne Plaza Paramus!! We are glad that you enjoyed the hot apple cider! Jose worked very hard on perfecting his recipe! We were thrilled to share your comments & pass on your thanks to Maggie. She is amazing!! Thank you again for taking the time to share... More

State College, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here with our daughter and her friend. We wanted to be close to NYC but outside of the city. This was a really great choice. The front reception staff were friendly, very helpful and just very personable. The rooms were spotless with plenty of room to move around in. We've stay in NYC many times... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dorie, thank you so much for taking the time to write such a wonderful review of your experience here at The Crowne Plaza Paramus! I am delighted to read such nice comments regarding the service levels you experienced and your wonderful comments regarding the cleanliness & roominess of your room! I don't know if you are aware or not, but... More

Oakdale, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The room was comfortable and nicely appointed. The front desk people could not be more helpful. I had a lovely dinner at the Bonefish Grill and was very satisfied with the overall experience of staying a night at this hotel. I would book a room again without hesitation.

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Arlene, thank you so much to taking the time to write such a nice review of our hotel, the Crowne Plaza Paramus!! We're so glad you enjoyed your room, the service your received from our front desk staff and your dinner at our Bonefish Grill on-site! We certainly hope to welcome you back again, should your travels bring you back... More

Aspen, Colorado
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 4 weeks ago

Hotel is clean and the shower is a 10. The phone did not work. The coffee maker had parts missing so I could not prepare coffee in the morning. Breakfast area is setup like most hotels that offer complimentary breakfast, but it is not complimentary. Fruit, oatmeal, scrambled eggs and sausage will cost you $15.00. The ironing board has seen... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Thank you for your review and for sharing the good aspects of your stay and our areas of opportunity. I am very happy that you found the hotel to be clean and that you enjoyed our shower! While we do enjoy reading the good comments, it is the through the constructive comments that we have the biggest opportunity to improve.... More

Oswego, New York
1 review
5 of 5 stars Reviewed 5 weeks ago

We have traveled here for the Paramus Run for the last 2 years and have had a great stay each time. The staff was friendly and helpful along with being accommodating. Everything was clean and well stocked with necessities. Having The Bonefish Grill on the premises and the mall next-door has really been the icing on my "birthday trip" each... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Hi Barb, thank you so much for taking the time to share your experience!!! I am delighted that you enjoyed your stay and that you enjoyed the Bonefish Grill on-site! We look forward to welcoming you back this October, when the run is being held on my birthday!! Thanks again for taking the time to write a review! More

Chicago, Illinois
1 review
5 of 5 stars Reviewed March 10, 2014

This hotel had some of the best customer service I had ever experienced. Maggie at the front desk was MORE than accommodating with all the requests we had. The rooms were very clean and all the staff was very friendly. We travel the country and stay in a lot of hotels, this one REALLY stuck out for our team! Thank... More

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Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Betsy, thank you so much for taking the time to write such a nice review of the Crowne Plaza Paramus and for recognizing Maggie! I am delighted that you had a wonderful stay and that you were so impressed with Maggie! She is truly an Ambassador of Guest Service! We love her and are very appreciative of the service levels... More

New York City, New York
Top Contributor
62 reviews 62 reviews
17 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 4, 2014

This hotel might not be a 5 star Westin, but the staff more then makes up for that. I stayed on new years as it is close to my bf's family. I had requested shuttle service to the train station to meet people in NY for the evening. When the shuttle wasn't running a cab was called for me. I... More

Was this review helpful? Yes
Maureen M, General Manager at Crowne Plaza Hotel Paramus, responded to this review

Dear Jlg454nyu, Thank you for taking the time to write a review & share your experience at our hotel! I am so proud to read your wonderful comments about our staff & Eugene!! He is truly a great asset to the hotel! We do pride ourselves on our Customer Service! Thank you again for your review & recommendation!! We look... More

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Additional Information about Crowne Plaza Hotel Paramus

Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza
Address: 601 From Road, Paramus, NJ 07652 (Formerly Radisson Inn Paramus)
Phone Number:
Location: United States > New Jersey > Paramus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Paramus
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crowne Plaza Hotel Paramus 3*
Official Description (provided by the hotel):
The Crowne Plaza Paramus Park & its fabulous location, is situated in the heart of Paramus, the shopping Mecca of New Jersey, is within walking distance of Paramus Park Mall & surrounded by many major corporations & attractions. Our boutique style hotel offers a friendly, home away from home experience!The Crowne Plaza Paramus Park has easy access to the Garden State Parkway & the New Jersey Turnpike. Only 12 miles from exciting New York City & a short distance to the Meadowlands Sports Complex, Giants Stadium, the new Yankee Stadium & Woodbury Commons Outlets! In addition, Newark Liberty & La Guardia airports are only about 25 miles from the hotel. You re at the heart of everything, shopping, dining, entertainment & the arts.You ll have room to work, relax & make the most of your day. Amenities such as high speed internet, work center, plush towels & luxurious bedding mean every night is a great night & every day starts right.Our Bonefish Grill serves dinner & room service daily. Enjoy modern interpretations of market fresh fish, grilled specialties & big city cocktails in a rich, sophisticated ambiance. Our new Crowne Cafe offers an extensive, delicious breakfast daily in a modern Wi-Fi friendly space.Whether, you re here on business or taking in what Paramus & New York City have to offer, you ll find yourself surrounded by friendly faces working hard to deliver on the Crowne Plaza Promise! ... more   less 
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