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All 5 Paramus hotels

Holiday Inn Express Paramus

2.5 of 5 Hotel   |   50 Rte 17 North, Paramus, NJ 07652
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Holiday Inn Express Paramus
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71%
Ranked #4 of 5 hotels in Paramus
Certificate of Excellence 2013
GreenLeadersBronze level
A recent review
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88 people have reviewed this hotel

Traveler rating
    26
    36
    17
    3
    6
See reviews for
32
16
5
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Paramus, New Jersey
1 review
5 of 5 stars Reviewed 3 days ago NEW

I am a Platinum member with IHG, a Platinum member with Acccor Hotels, A Diamond member with the Hilton and a Platinum member with the Marriott Hotels. I listed the forgoing to illustrate that I am a very well traveled businessman. Since 2014, I have stated at the Holiday Inn Express, Paramus NJ. As in any relationship, we had a... More

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California, Maryland
Top Contributor
111 reviews 111 reviews
45 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel numerous times because of family in the area. This trip was for a funeral. The customer service is good, but there were other issues. I asked for a quiet room at check in and was given room 232. We took the elevator and it was so cold, felt like we were outside. I also... More

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Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write a review about our hotel. We would like to offer a sincere apology while we understand that your stay was not 100% satifactoty. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely, Management More

Phoenix, Arizona
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

On the good side, this hotel is nicely situated in Paramus near two major malls, an Ikea, and a Trader Joe's nearby. The value is much better than staying in NYC if that is your destination. The rooms are updated with flat screen TVs and wireless internet, pretty comfortable beds and two firmness levels of pillows. There is also free... More

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Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Deaddandy, Thank you very much for taking the time to write this review about our hotel. We are very happy to hear you found our hotel location easy to find. We are deeply sorry to hear you were not fully satisfy with your experience while staying with us. Please accept our sincere apologies for falling short of your expectations... More

Walnut Creek, California
1 review
1 of 5 stars Reviewed February 17, 2014

I stayed here for two days while I was in town on business this month. I stayed in (136) which was down the far end of the hotel. The room itself had water leaks (see photos), The table lamps buy the bed would not work properly when they were plugged into the outlet behind the bed which required me to... More

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Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about our hotel. We are very sorry to hear you were not fully satisfied with your experience while staying with us. Please accept our sincere apologies for falling short of your expectations on some aspects of your stay. We appreciate you feedback and we hope you... More

Branford
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 13, 2014

Hotel is not too bad. The rooms were clean and the bed was comfortable. Check in was quick and easy. Couple things I did not like. For one the security cameras were not all working. Leaves a little to be desired when it comes to safety. The parking lot was very poorly plowed. Very hard to park without sticking out... More

Was this review helpful? Yes 1
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about our hotel. We are very sorry to hear you found our parking lot to be difficult to park. Our hotel is very safe and we have the Paramus police patrol our parking lot all the times. We apologize about the housekeeping carts for being out... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 3, 2014 via mobile

We stayed here purely to see relatives and it served its purpose. The hotel is in need of a revamp in both services and room. The bfast provided is all pre-made and provides a lot of sweet and fattening stuff. There is no access to anything else for either lunch or dinner unless you want Chinese or Italian takeaway. For... More

Was this review helpful? Yes 1
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for writing this review about our hotel. We apologized for any incovenience that you may had while staying with us. We are very sorry to hear you found our hotel location difficult to access and our breakfast to be greassy and not healthy. We started our healthy breakfast options with more fruits, whole grain... More

Lees Summit
Top Contributor
170 reviews 170 reviews
37 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 20, 2014

A colleague booked this HIE for us on a last minute business trip. I have no real complaints except that the rooms are pretty small. The property is located in a nice location for doing business in the region (it is a little tough to get in and out of but I think that is NJ not this property specifically).... More

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Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about our hotel. We are very happy to hear you enjoyed your stay with us and found our hotel location convenient. We look forward to have you as guest again on your next trip to the area. Sincerely, Management More

Senior Contributor
23 reviews 23 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed January 7, 2014

My husband and I made a reservation for a specific room that was given to someone else. We walked in on another couple naked. When I explained to the front desk they laughed and gave me a key to another room that was not what we had reserved. I tried to cancel the reservation so we could go somewhere else.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Paramus, responded to this review

Dear texan020, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance.... More

Freehold, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2013

My sister and I regularly stay at the Holiday Inn Express, Paramus whenever we have to be in Bergen County for business or pleasure. We have previously stayed at other places locally, but we have found HIE to give us the most value for our dollars spent. The management and staff are truly great - they will do just about... More

Was this review helpful? Yes 1
Maria C, General Manager at Holiday Inn Express Paramus, responded to this review

Dear Jenette, Thank you very much for taking the time to write this wonderful review about our hotel. It is always our pleasure to have you and your sister as our guests. We are very happy to hear that you enjoy your stay everytime you stay with us. Our guests feedback is always very important to us and we appreciate... More

ISR
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 26, 2013

My last stay in Holiday Inn Express Paramus was few weeks ago. Before that I stayed 4 times about 3-4 years ago. The only thing I can say is that I enjoyed my stay back then and I enjoyed the stay now. I loved almost everything there – the location (intersection of 17th and 4th to NY, near the Garden... More

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Maria C, Front Office Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about our hotel. It is always our pleassure to welcome you back to our property. We are very happy to hear you that you enjoyed your stay everytime you stay with us. Also it is great to hear you found our hotel location convenient to the... More

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Additional Information about Holiday Inn Express Paramus

Also Known As:
Holiday Inn Express Paramus Hotel Paramus
Holiday Inn Express Paramus Hotel
Holiday Inn Paramus
Paramus Holiday Inn
Address: 50 Rte 17 North, Paramus, NJ 07652
Phone Number:
Location: United States > New Jersey > Paramus
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #4 of 5 hotels in Paramus
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Paramus 2.5*
Official Description (provided by the hotel):
The Newly Renovated 100% non-smoking Holiday Inn Express is right where the action is in Paramus. Located on Route 17 North and is very close proximity to major highways like Route 4, Garden State Parkway, and I-80, the Holiday Inn Express is where you want to be, whether you are traveling for business or pleasure,or leisure in and around Paramus. New York City is only a few miles drive away from the Hotel. Hop on to the George Washington Bridge or take the Lincoln Tunnel and you are in the heart of Manhattan, New York City is the heartbeat. Shopping could never be closer: Garden State Plaza Mall, New Jersey is the largest and busiest Mall is across the street from the hotel. With over 300 stores, which include Macy s, J.C.Penney, Lord & Taylor, Nordstrom and Ikea to name a few,the mall is a major bus transfer point for New Jersey Transit Commuters. Bergen Mall is also minutes away. Throughout your stay you will enjoy our warm and professional hospitality. Start your mornings off with complimentary Express Start breakfast including hot items Take advantage of our free wireless & wired high-speed Internet. 32''LCD TVs, DVD players & refrigerators in all rooms. The hotel has free and ample parking spots. Please ask for our concierge service if you want to schedule a NYC tour. All our 89 rooms and lobby area are newly renovated.Come experience our Stay Smart hospitality. Enjoy our 24 hour fitness Center along with our Business Center. ... more   less 
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