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Holiday Inn Express Paramus

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50 Rte 17 North, Paramus, NJ 07652
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1 room 1 guest
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Holiday Inn Express Paramus
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Los Angeles, California
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed at this property for one night on our way from Boston to Baltimore. My stomach did a little flip-flop when we first pulled up - the property is clearly older and is located just a few feet from NJ route 17. But, it was past the cancellation deadline, so we went ahead and checked in.... More 

Was this review helpful? Yes
Maria C, Front Office Manager at Holiday Inn Express Paramus, responded to this review

Hello, Thank you very much for giving the Holiday Inn Express Paramus a try. We are Delighted that your first stay with us was a good one. Thank you very much on the reviews of the breakfast items and service. We look forward to seeing you guys again in the future. Best Regards Management. More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 1 night. I went to a concert at the Metlife Stadium and stayed here. Check in was flawless, super nice and knowledgeable desk person. Warm cookies in the lobby that were delicious. The room was clean and neat. Bed was comfy. It was about 94 degrees outside and the room was cooled to 68 degrees upon check-in.... More 

Was this review helpful? Yes
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this great review and for giving us five star. It is great to hear you enjoyed your stay with us. We are sorry to hear that you found our hotel location to be difficult. We are happy to hear you enjoyed the cookies, your room and our staff... More 

Beverly, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Super friendly staff at this hotel. Stayed for one night on our way to Staten Island. Guys at desk were very helpful with directions/best route to get there the next morning, even let us use their personal contact lens solution since I forgot mine! Also, I forgot my Kindle in my room. Housekeeper (Martina I think?) found it and put... More 

Was this review helpful? Yes
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about your stay with us and for giving us five star. We are very happy to hear you enjoy your stay at our hotel. It is always great to hear that your staff members and manager are doing a great job. We are happy to hear... More 

Long Island, New York
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 23, 2015

Booked a room a few days before our visit. Needed something close to Edgewood, NJ. Convenient to highways and shopping and restaurants. Staff friendly. Directions from NY pretty easy if familiar with getting off the George Washington bridge. We arrived at 10pm so we were eager to settle down. Check in was quick & simple. Lobby wasn't anything to brag... More 

Was this review helpful? Yes
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about your stay with us. We are very happy to hear you enjoyed your stay and we look forward to assist you again when you are back to the area. Sincerely, Management More 

Hamilton, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 9, 2015

I really wanted to rate this 2.5 stars. But I just couldn't bring myself to giving it 3. The Good - Location. Its close to where I was working. Also its close to Bergen Town Centre which has some unbelievable deals on clothing. - I like that they have popcorn and cookies in the evenings. (even though I can't eat... More 

Was this review helpful? Yes 1
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review. We would like to offer you a sincere apology while we understand that your stay was not 100% satisfactory. We would hope that you would give us another chance to make your stay as best as it can be. Sincerely, Management More 

Paramus, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 8, 2015

I personally have not stayed at the hotel but I have booked several rooms for overseas visitors to our offices 2 miles away numerous times. I have seen the rooms - they are very clean & well appointed. The front desk staff is very courteous. There is a nice breakfast in a lovely breakfast room with delicious coffee!! (I have... More 

Was this review helpful? Yes
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for taking the time to write this review about our hotel and for giving us five star. We are very happy to hear your clients enjoyed their stay with us. We look forward to keep assist you and your clients with any accommodations in the near future. Sincerely, Management More 

New City, New York
Level Contributor
13 reviews
7 hotel reviews
4 of 5 stars Reviewed July 8, 2015

We got the room for a good price and it was really clean to. The breakfast wasn't my favorite. The room was clean but a odd fregrence in the bathroom. But it was just the cleanning product probaly. There were some weird looking ants on the shelf probaly from the last guests mess. But the room looked spotless.

Was this review helpful? Yes
Maria C, Manager at Holiday Inn Express Paramus, responded to this review

Dear Guest, Thank you very much for writing this review about your stay with us. We apologize for any inconvenience you had while staying with us. We hope you give us another chance and stay with us again when you are back to the area. Sincerely, Management More 

Maple, Canada
Level Contributor
9 reviews
4 of 5 stars Reviewed July 3, 2015

The hotel was easy to find right off the highway. The room was pretty quiet despite the proximity to the highway. The beds were comfortable. The hotel is need of an update. The entrance lobby looks modern, but the carpet and wallpaper to not match the new washroom in the rooms. The room was humid. We could not open the... More 

Was this review helpful? Yes
Maria C, General Manager at Holiday Inn Express Paramus, responded to this review

Thank you for staying with us at the Holiday Inn Express . I would like to thank you for your kind review about our hotel and staff. We are always pleasing to here such positive comments. Thank you again. I hope you will give us the opportunity to serve you again on your next visit to town. Thank you again.... More 

Paramus
1 review
5 of 5 stars Reviewed July 2, 2015

Excellent service and very happy with the rooms and continental breakfast. I have stayed elsewhere and the breakfast was far superior than other hotels offer. Other than the fact that the GPS had us going around in circles and I would stay again and definitely recommend this hotel to others.

Review collected in partnership with Easytobook.com

Was this review helpful? Yes
Maria C, General Manager at Holiday Inn Express Paramus, responded to this review

Thank you so much for your positive review of our hotel. I'm glad you enjoy our room and our services that we had provided. We appreciate your comments and I will share them with our staff. Thank you again and we look forward to seeing you on your next visit to town. Best Regards Maria Carralero General Manager More 

Liverpool, New York
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 19, 2015

Parking is limited for it's size. When you enter the lobby you get the feeling that the place is well kept. The staff is friendly and professional. They provide fresh baked cookies and popcorn daily. Once you leave the lobby/dining area you get the feeling that that the hotel is in need of remodeling. The building is old and it... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Paramus, responded to this review

Dear cc746, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff and the lobby. However, we’re sorry we fell below your expectation regarding the property and room being dated and the parking arrangement. We will look into this concern. I... More 

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