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Courtyard by Marriott Paramus

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320 Route 17 North, Opening in April 2008, Paramus, NJ 07652
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Courtyard by Marriott Paramus
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Courtyard by Marriott Paramus
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128 reviews from our community

Traveler rating
    31
    63
    23
    7
    4
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47
26
4
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Senior Contributor
27 reviews 27 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff in the restaurant was FANTASTIC - by far the best customer service in that hotel. Front desk staff was okay. There was an entire class of about 50 students living there for the year on the second floor - so if you stay there request a different floor unless you like the sounds of slamming doors.

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Long Island, New York
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here many many times but I never thought to review it. If you are in the area this is a really great place to stay. It isn't luxurious, but it is always very clean and welcoming. The lobby is very nice and comfortable. The rooms are ample. The beds and pillows are extremely comfortable. The staff is... More 

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Alexandria, Virginia
Contributor
11 reviews 11 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stay at this Courtyard whenever we visit family in North Jersey. Our most recent visit was just after Courtyard renovated its lobby, specifically the restaurant. On the plus side, they now offer a limited dinner menu, which is nice if you've been on the road all day and just don't want to get in the car again. That's about... More 

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Sarasota, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel itself is very nice. Room is clean and comfortable. There are no issues with that. My issue is with the staff. I had made a reservation for myself and my mother using my dad's Marriott Reward points. Unfortunately, my father has just passed away and I've been doing all of the paperwork for my mom. The reservation was... More 

Was this review helpful? Yes 3
David W, Manager at Courtyard by Marriott Paramus, responded to this review

Dear Guest, I deeply apologize for the inconvenience. You have received your points back to your account. Please call the Marriott Rewards guest service so they can help you with the $ 50.00 charge on your credit card. Again, on behalf of the Paramus Courtyard, please accept our sincere apology. Do not hesitate to contact me if you need further... More 

New York
Top Contributor
76 reviews 76 reviews
28 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I celebrated my birthday by having dinner at our favorite restaurant and an overnight stay at this property. We were very happy. The room was very comfortable, the front desk staff was very welcoming and we were surprised that there was a little bistro type establishment in the lobby. The decor seems new and the hotel is... More 

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David W, General Manager at Courtyard by Marriott Paramus, responded to this review

Hi LPWNewYork, Thank you for the great feedback regarding your stay. It sounds like you had the pleasure of utilizing our newly renovated Bistro and Lobby. We look forward to you returning to the Courtyard Paramus in the near future. Regards, David More 

Washington DC, District of Columbia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 13, 2015 via mobile

Stayed one night for business. Room was clean, plenty of towels, and the bed was comfortable. Wi-Fi was easy to access. Hotel location offers quick access to Route 4 and the Garden State Parkway. AC unit was a little loud when it kicked on, otherwise a good experience.

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Birmingham, AL
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 16, 2015

I came up to the New York/North Jersey area to help with commercial insurance claims because of all of the ice and snow and frozen pipes. I was scheduled for one week but got extended to two. I was very disappointed at not going home but the one thing that made it tolerable was the staff and accommodations at the... More 

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David W, General Manager at Courtyard by Marriott Paramus, responded to this review

Hi phijames, Thank you for the great feedback regarding our staff and newly renovated lobby. We take great pride in providing top notch service to all of our guests. We are glad you were able to stay in Paramus and visit NYC since it so close in proximity to our hotel. We hope to see you again soon! More 

New York City, New York
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 15, 2015

My friend and I were here after her surgical procedure and we love it so much it was a great restful night, the best bed ever she even gave 2pillows for my birthday you can buy it on their web site. Very convenient location near a great dinner and places to shop, and of course the great garden state plaza.... More 

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Sunnyvale, California
Top Contributor
63 reviews 63 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 25, 2015

Hotel was great about warning about the hotel construction. Looks like it will be great when it is done. Have stayed here several times and notice the rooms on the back really hear hear the traffic and rooms on the front not so much which is interesting since highways on both sides. Definitely could use a larger gym. Rooms are... More 

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Richard H, Manager at Courtyard by Marriott Paramus, responded to this review

Thank you for taking time to complete our survey. Our grand opening is on March 4, 2015, Thursday. Marriott takes great pride in improving experience for our guests. Please visit us again whenever you are in the area. More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 16, 2015

Staff and management is poor hospitality is about person to person contact this place doesn't have it . Marriott is about service i would think im not the only person writing this management was failed.

Was this review helpful? Yes 1
Richard H, Manager at Courtyard by Marriott Paramus, responded to this review

Thank you for taking time to review our hotel. I do apologize about your experience and that you felt this way. We will address your concern and please visit us again whenever you are in the area. More 

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