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Comfort Suites North Bergen

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1200 Tonnelle Ave, North Bergen, NJ 07047
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Comfort Suites North Bergen
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Ranked #1 of 7 Hotels in North Bergen
A recent review
4 of 5 stars reviewed 3 days ago
Christina L Ottawa, Ontario, Canada
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276 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for two nights on our resent trip to NYC. The room was spacious. With microwave, fridge in the room. Breakfast was buffet style with waffles, cereal, egg, bacon and pastries on offer. It was a good option for our family. We also left our car parked here for the remainder of our trip, using the... More 

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ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

New Jersey
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is lovely, clean and has a very nice breakfast. Best of all, we were about 15 minutes from our parking garage in Manhattan! Our only problem was navigating all the detours and road work around the airport!

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

The location meaning where it is located to get to NYC is not bad, good for family, good transportation and not expensive, but the area as far as surroundings not really good. . The breakfast area as well and elevator were in the lobby area.

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ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Hialeah, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 26, 2015

The location meaning where it is located to get to NYC is not bad but as far as surroundings not really good. The Hotel is under construction and nothing was posted on their website or told to us till we showed up and found them replacing tiles on the first floor. If I would of known I wouldn't of booked.... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

We are sorry for the inconvenience regarding the renovation on your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 26, 2015

I was very disappointed when I arrived at hotel for checked in to find the lobby being remodeled (tile being changed) and nothing had been posted on the hotels website. Although yes they are trying to make the hotel look prettier I would not have booked at the hotel if I knew they were having this job done. Anyone who... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

We are sorry for the inconvenience caused due to the lobby renovation at the hotel during your last visit. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback to ensure we handle these types of situations differently in the future. Again, thank you for your... More 

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 9, 2015

It was a night stay just to catch early morning flight from Newark airport.Even though the hotel was empty she gave the room on 4th floor. It was ok. But when we reached on 4th floor there was construction work going on right outside our room. Told the lady at the front desk she said they don't have any other... More 

Was this review helpful? Yes 2
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Avon, North Carolina, United States
Top Contributor
53 reviews 53 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 1, 2015

We chose this Inn while traveling to NY for a Broadway show. Clean, large, bright rooms at a realistic price in today's market. Not much to say about the view of the railroad yard but I didn't expect a view in North Bergen so wasn't disappointed. The shuttle service to NYC @ $12. pp round trip was a great value.... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Utica, New York
Top Contributor
84 reviews 84 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 29, 2014

Visited family 2 miles away and had a nice stay for 2 days. The room was spacious and the breakfasts were good with a variety of eggs each day. Prepaid on line for 2 nights so check in was smooth and easy, including checkout. Some issues in the room were a louder than normal refrigerator so I turned it off... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Schenectady, New York
Top Contributor
92 reviews 92 reviews
43 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 11, 2014

I had pretty much stopped staying at Comfort Inns/Suites because I found the bedding anything but comfortable. However, against my better judgement and because I was running out of options (attending a college football game at MetLife Stadium), I decided to book a room here. I was pleasantly surprised, most everything was very good. Slept well and was glad to... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Drummondville, Canada
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 4, 2014

This is my favorite hotel when going to New York. Very nice, very clean, well located, with good breakfast and excellent rooms. There's a shuttle to take you to NYC and at $12.00 (both ways: morning and back at night)...leave your car at the hotel. Easy access to the highways (I95....New Jersey Turnpike or Garden State Parkway..or even the Lincoln... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

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