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Comfort Suites North Bergen

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1200 Tonnelle Ave, North Bergen, NJ 07047
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1 room 1 guest
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Comfort Suites North Bergen
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306 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • French first
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  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Turkish first
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English first
  • All months
    (306)
  • Mar-May only
    (67)
  • Jun-Aug only
    (116)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (50)
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1 review
5 of 5 stars Reviewed 1 week ago

From the moment we walked in and spoke with the gentleman at the front desk, we knew it was a good choice to stay here. Forget about the busy highway and questionable neighborhood outside, we walked into an oasis. The service was professional, courteous and efficient and that positive attitude was held by everyone who worked there. As guests are... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your stay with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Milford, United States
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm giving this Hotel an average rating, not due to anything that was wrong, but because it was just an average stay. Nothing note worthy to report. The Hotel was clean and comfortable. The Staff was friendly and the breakfast was good and hot. The AC in my room could have worked a bit better but, we were in the... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Cody, Wyoming
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

So, I'd already done the staying-in-Times-Square thing enough times to satisfy my inner tourist. Tired of cramped quarters and high prices, I booked this room across the Lincoln Tunnel for two nights for a family road trip vacation. Although the locale initially made me wary as we pulled in late at night, I was very impressed with the property. The... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our... More 

Las Vegas, Nevada
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The breakfast is worth the stay. Plenty to choose from, and it is fresh. The rooms were big and clean, the hotel was nice, the staff was great. There is a shuttle service that will take you into NYC directly from the hotel, but BE WARNED, they are rude and don't care about you or your opinions, so don't bother... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Montreal, Canada
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 weeks ago

So we headed down to NYC for a Cruise and decided to stay across the river in Jersey. Family was very excited to get this vacay started. Get close to the hotel and notice the location. Not good, i mean yeah its close to port but not appealing at all. Didn't feel safe here at all. So, lobby looks nice,... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write about your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests... More 

Travelers are raving about these North Bergen hotels

Niagara Falls, Ontario
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our second stay at this hotel that we used as a base for visiting New York City. The hotel is not fancy but it's a cheap alternative to staying in the city. It is not a high-end hotel so don't expect the luxuries of the Hilton or the Ritz. Breakfast is included which is a nice way to... More 

Was this review helpful? Yes 1
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

Plantation, Florida
1 review
1 of 5 stars Reviewed 4 weeks ago

I made a reservation through the Reservation Center System (RC) since I was traveling from Florida I figured this hotel looked like a nice place to stay. When I arrived after a 24 hour drive, I was exhausted from driving with my 2 girls and all I could think was laying down. Instead I walked in and the guy behind... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior... More 

NEBRASKA
Level Contributor
291 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Well, at first I was going to give this place a decent review. Our room seemed nice, and I received the first floor room I had requested. But I am pretty outraged now. For the past 25 years, I have spent about 6 weeks per years in hotels. This is only the third time in all of those years that... More 

Was this review helpful? Yes
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleaning of your room on the last day of your recent visit. I have shared your feedback with the housekeeping to ensure we handle these types of situations... More 

New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

My daughter and her friend checked into the hotel, which I had prepaid through Expedia, for one night. The very rude front desk clerk told them Expedia had only paid them $1.00 and they needed to pay the rest in cash, which my daughter felt bullied into doing. When she told me what happened in the morning I called and... More 

Was this review helpful? Yes 2
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the billing discrepancy on your recent visit. I have shared your feedback with the front desk staff on how to correct such errors on 3rd party... More 

Roseville, California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 11, 2015

The actual hotel was above average and we stayed for 2 nights on the 5th floor. Room was spacious but we did have 3 adults, 2 teens and 2 little ones. After utilizing the sofa sleeper and having a crib (which was provided free of charge) the night time was crowded but then again we went to sleep. Rooms were... More 

Was this review helpful? Yes 2
ComfortSuitesNJ, General Manager at Comfort Suites North Bergen, responded to this review

Thank you for taking the time to write regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, VIVIAN PEREIRA GM COMFORT SUITES... More 

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