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Holiday Inn Express North Bergen - Lincoln Tunnel

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2600 Tonnelle Avenue, North Bergen, NJ 07047
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Holiday Inn Express North Bergen - Lincoln Tunnel
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415 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Poulton
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

When it's a double at this hotel. Stayed here while visiting New York. Has a shuttle bus from hotel to Times Square, not run by hotel and costs $12 per adult. Had booked a room with queen sized beds on arrival found only doubles, person on reception told us holiday inn don't do queen sized beds?? Pool very small, no... More 

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Rochester, New York, USA
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel two nights this summer. Upon our arrival, the staff kept us waiting to check in instead of directing their attention to us. That was the first indicator the hotel staff was subpar and lacked customer service! And despite arriving at check -in time, one of the two hotel rooms we had reserved was not ready.... More 

Was this review helpful? Yes
Hotel M, Front Office Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Travelers are raving about these North Bergen hotels

Hampton, VA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel has gone way down over the years. I was very disappointed in the service and staff. First of all, the check in was slow due to someone complaining about the service, our tv was not working properly and they never fixed it, the pool was toxic, don't think they ever clean it and the breakfast was so full... More 

Was this review helpful? Yes 3
Hotel M, Front Office Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We appreciate your comments and will share these with our team so that we can continue to improve our service. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. More 

Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 7 nights as a family of 5 with 3 teenagers. We liked the location because it was in close proximity to the Lincoln Tunnel into Manhattan. We got the largest room which consisted of two queen beds and a queen pull out couch with a fridge and microwave. For the amount of time we spent there... More 

Was this review helpful? Yes 3
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I booked this hotel recently and cancelled it before my trip to NYC due to previous reviews; well they still charged my credit card one night stay even if I followed the rate rules. Still looking to get my card credited due to their error. Anyways I called Holiday Inn and gave my cancellation number; they had to call the... More 

Was this review helpful? Yes 1
Thrissur.
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Hotel is a bit on the older side. Beds are fair enough but toilet was hopeless. Closet is placed in the extreme corner of the toilet which makes it quite inconvenient. Faucets and other accessories were very old as well. AC airflow direction cannot be controlled and blows straight on to the bed, had to turn it off. 15$ toll... More 

Was this review helpful? Yes 3
Hotel M, Front Office Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you experienced during your stay. The problems will be looked into. We value your comments and welcome the opportunity to serve you again. More 

Ithaca, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I had to make a trip into Manhattan and Newark. We had stayed at this hotel before with our whole family and had been very pleasantly surprised by the comfort, cleanliness and convenience, especially considering the price. Our experience was again very good. The staff is very friendly and helpful. The room was on the 5th floor... More 

Was this review helpful? Yes 1
Hotel M, Front Office Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Thank you so much for your review of our hotel. We are pleased to hear you had a pleasant stay at our hotel. Hope we see you again soon. More 

Twickenham, United Kingdom
Level Contributor
109 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Manhattan accommodation can be incredibly expensive so our large family group of 10 decided to stay a little further afield. This Holiday Inn Express turned out to be a decent alternative. The rooms are typically decent and clean with comfy enough beds. Our room had a view of the New Jersey Turnpike (so we were counting the cars...). The hotel... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Dear RobMorts, Thank you for taking the time to write a review of our hotel. I am pleased with your kind comments towards our room accommodations. We do strive for improvement in everything we do and the issues you described concerning our breakfast service obviously do not meet our expectations let alone yours. One of our corporate responsibility, IHG® Green... More 

Level Contributor
54 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed July 22, 2015

This is a typical Holiday Inn Express- nothing special but does the trick. It does have a pool and a free breakfast with the fun pancake machine that my kids liked, but the location made it horrendous. We decided to here based on our Statue of Liberty tour departing from Liberty Park in New Jersey. We could not get one... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express North Bergen - Lincoln Tunnel, responded to this review

Dear Globettotter, Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. It is truly regrettable to know that our location was inconvenient for you. The safety and security of our guests has always been our highest priority and we are sorry for letting you feel otherwise.... More 

Mount Isa, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 19, 2015

Having read some of the reviews on here, I was a little unsure about what to expect. We were a family of 6. And stayed 16-18 July. We checked in with the friendly staff and were given rooms next to each other on the 5th floor. The rooms were clean and there were no strange odours. Beds were ok, not... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

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