I had a horrible experience checking in with what I thought was just an employee come to find out it was the asst. general manager. She was rude and uprofessional! The next day when I called the General manager all the employees were screening his phone calls asking for my name and when I gave them my name they said... More

As a first time visitor to New York, it was important to me that I found a place to stay that would not spring any unpleasant money surprises. As you know, tourists have to be able to budget to the closest dollar and any additional unplanned expenditure can throw your holiday totally off balance. You can imagine how long it... More

I stayed here due to the proximity to New York City. I am HIGHLY disappointed by the half sized room I was put into. The shower was tiny and had used products in it. The bed linens had stains all over and so did the small chair and leg rest. The room had an awful smell when we first entered... More

This hotel is clean and rooms are a good size. Beds are comfortable. Breakfast is good with a good choice of hot and cold foods. There is no Bar in this Hotel which was disappointing, there is a Restaurant next door so you can go there and have a drink if required. The Hotel provides a Shuttle Bus Service into... More

I am a very frequent traveler and I often choose to stay at Holiday Inn Express locations. This location was unimpressive. The service at the front desk was slow. There were costumers coming in to book the hotel by the hour as I was checking in. You could tell by the reactions of the front desk staff that this was... More

I had a convention to attend at nearby Harmon Meadows and chose this property over the Holiday Inn on-site because it would save about $40 for a mile of driving. The location is truly VERY close to the Lincoln Tunnel, so I was not expecting much, but I was pleasantly surprised. The service was excellent, with all staff I encountered... More

Very clean. Big rooms. Very good free breakfast. Friendly staff, especially the women that was present each morning in the breakfast room: she checked if all was OK and answered questions. To get to NYC: take the shuttle, operated by Christian and Mario (not by the hotel). Mario is in the lobby each morning. Direct to Times Square. 3$ each... More

I very much enjoyed my stay at the Holiday Inn Express in North Bergen. Service was great from check-in (thanks Sam!) to breakfast (eggs--pancakes, yogurt, sausage and more--thanks to Hina, the manager) to checkout. I had come here specifically to photograph the New York skyline, and Sam gave me some great advice during a 10-minute discussion. The room was great,... More

Stayed there for 2 nights with my wife and 3 kids. Got the large suite which was not huge, but sufficient for all of us. Room had a small fridge and micro. Room was clean and comfort portable. They only have an outdoor pool that was closed because it was cold out. Staff was very helpful and accommodating. Free breakfast... More