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All 21 Newark hotels

DoubleTree by Hilton Hotel Newark Airport

3.5 of 5 Hotel   |   128 Frontage Rd, Newark, NJ 07114
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DoubleTree by Hilton Hotel Newark Airport
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56%
Ranked #8 of 21 hotels in Newark
A recent review
3 of 5 stars reviewed 4 days ago
jad5d Newton, New Jersey
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449 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
Newton, New Jersey
Top Contributor
56 reviews 56 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked this hotel thru BuyReservations.com. We were going to Costa Rica for 12 days and needed a place where free parking would be included for the twelve days. Our TOTAL cost for a one night stay and the parking was $173.47. Upon arriving we were impressed with the big beautiful open area of the lobby/ground floor. Our room was... More

Was this review helpful? Yes 1
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for your comments and I am delighted to hear that you liked our parking/shuttle service and front desk staff. As you mentioned we are not a luxury property but we do aim to provide our guests with exceptional service and clean and comfortable accommodations so I am very pleased that we were able to accomplish this during your... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

The hotel smelled when you walked in the door. It may have been because of the indoor pool near the front door. The room smelled moldy. The ceiling over the bathtub was brown, there was no ventilation fan. The bathroom door could not close. The bathroom floor stayed wet and extremely slippery after a shower. There were numerous stains on... More

Was this review helpful? Yes 2
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thanks very much for taking your time to share your comment with us. Please accept our sincere apology as we failed to 100% meet your expectation. Once we received your comment, we looked into the problem and nailed down for a solution. Thank you for your review. More

United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The parking is not free the gate guard asked me $12 for one night of stay, no free internet access in the room, poor cable service, shower head is broken, toilet doors don't fill well hard to close, We have totally bad experience in this hotel.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for your feedback. We are aware that parking and internet charge in the area can be a bit high, which is why we strive to offer the lowest price in our area. We've worked with maintenance to fix the bathroom issue, however I apologize that it wasn't resolved sooner. Your satisfaction is very important to us and we... More

Copenhagen, Denmark
Top Contributor
72 reviews 72 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We got in pretty late from our roadtrip from Toronto, only had one night here, but it was all really just what we needed for our trip, nice getaway from busy NY, and the traffice from downtown so lobby area was big and lots of space, but a bit to cold, but thats just me i guess. The hotel had... More

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our Tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

Senior Contributor
34 reviews 34 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I don't know what others have found to be bad, but we had a very nice room on the 10th floor. I asked for quiet, and it was at the end of the hall, away from elevators and ice machine. My only gripe-- no in room fridge, but I don't think Hilton group hotels do that. The room was very... More

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for taking the time to share your recent experience with us and other travelers. I am delighted to hear that you had such wonderful time and you were able to able to enjoy your room. I will be sure to share your kind thoughts with the rest of the team. We look forward to welcoming you back on... More

Warwick, United States
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Stayed in the hotel the night before our early morning flight. They had hot cookie waiting for us when we arrived. The kids loved the pool and I didn't feel like I was staying at an airport hotel. It was great!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for taking time out to share your wonderful experience. I am delighted to hear that you enjoyed your stay with us. I will be sure to share your kind comments with our team members. We look forward to welcoming you all back soon for another memorable stay More

New Jersey
Contributor
13 reviews 13 reviews
12 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel the night prior to our departure flight. Our room was clean and we had no issues with it. Breakfast was fine also. The only issue we had with this hotel was the shuttle/bus staff. They did not help with our bags. The basically watched as we unload our bags from our car, and when we... More

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for taking the time to review. We’re very sorry you experienced an undesirable level of customer service with us. The problems you mentioned with our shuttle bus service have been addressed. Just for your information, Newark port authority requests all hotel shuttle to pick up hotel guest at P4 Station. We appreciate you alerting us to this issue... More

1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Let me start by saying that I’ve never actually taken the time to write a negative hotel review. I generally only take the time to write good reviews. As a business traveler I travel every week and stay at least 1 to 2 hotels weekly. I have very low expectations about hotels because frankly I’m not there for pleasure. However,... More

Was this review helpful? Yes 5
110713zz, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us and I have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve. Thank you once again for your comments. More

Durham, North Carolina
Top Contributor
52 reviews 52 reviews
28 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I spent the night at this location prior to and immediately after an international trip we took out of Newark Airport. The hotel has a shuttle and the drive takes about 10-15 minutes or less. Shuttle van drivers were nice but the van (seats) were a little beat up as were the vans themselves, however, the A/C... More

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you so much for taking the time to write the great review! I appreciate all of the details. We are very happy that you enjoyed your stay! Here at the DoubleTree Newark we strive to deliver exceptional service and it is good to know that our hard work created a memorable stay for you and your friends. I will... More

Hk
Top Contributor
52 reviews 52 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is very convenient, room was clean and very modern and functional, swimming pool was fantastic (can do laps!). Made our reservation via Hilton hotline. We thought we had a deal only to find out that parking is $18 per day and there's a charge for wifi ($15 per day). Adding all these and turns out there are better deals... More

Was this review helpful? Yes
Freddy H, Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you so much for taking the time to write the great review! I appreciate all of the details. We are very happy that you enjoyed your stay! We strive for personalized experience for each of our guests, actively looking for ways keep costs low and offer enhanced services for comfort and convenience. I appreciate your review as it provides... More

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Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114
Phone Number:
Location: United States > New Jersey > Newark
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Newark Airport 3.5*
Reservation Options:
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 
Number of rooms
502

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