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DoubleTree by Hilton Hotel Newark Airport

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128 Frontage Rd, Newark, NJ 07114
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1 room 1 guest
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DoubleTree by Hilton Hotel Newark Airport
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736 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

I have stayed at a lot of hotels throughout the years. Never have I felt compelled to write a review because of outstanding service except this time. Everyone was not only nice but went out of their way make me feel like this was my second home. Kudos to MUSA AND ANDREAS for their exceptional service and making me feel... More 

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Chicago, Illinois
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was here for a business function. There were 100 of us. Many of us arrived at 9AM hoping to check in and get ready for the noon meeting. We were told (and NOT very nicely) that no rooms were ready and to come back at 1PM. I asked why people could not start checking in as they cleaned the... More 

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Virginia
Level Contributor
94 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Look, let's face it....it's Newark. I had my doubts since this place is next to a highway, airport and apparently a prison....but it was clean, the staff was friendly and the rooms were nice. There's no place to eat anywhere around but the hotel restaurant which I'd rate as average.

Was this review helpful? Yes 2
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for sharing your impressions of our hotel. We are happy to read you appreciated the comfort and cleanliness of your guestroom along with our friendly staff. We look forward to your next stay with us at DoubleTree by Hilton Hotel Newark Airport. More 

Amherst, Massachusetts
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Oh my gosh, how in the world does this hotel have so many positive ratings? Other visitors must have had a very, very different room than I was assigned. First off, the good: We checked in late on a rewards stay and the front desk person was so kind and welcoming. I expressed concern about the safety of the parking... More 

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DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

As a HHonors member, we like to thank you for your review of your stay. Although you found our staff to be accommodating to your needs, we do regret that other areas of your visit were not as positive. Your specific examples will allow us to work with our team to ensure our highest level of customer satisfaction is met.... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel was ok. The rooms are a little outdated, bathrooms should def be updated. The first rm I was given smelled of stale cigs, and the ac wasn't working, so it felt very humid, which made the smell worse. I went back downstairs and the staff was more than accommodating, and changed my room, which was a lot better.... More 

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DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for choosing DoubleTree by Hilton Hotel Newark Airport for your recent stay in the area. While we are pleased to learn you found our staff to be accommodating, we do regret any inconveniences you experienced with your guestroom. It is our wish to welcome you back again soon. More 

Jackson, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Warm staff ,and warm cookies on check out. Comfy room, poolside drinks, speedy room service. What I would expect from any Hilton. One night stay, leaving the car there for the week ( while we were flying to an island), included in the price for the one night stay.Great perk... The Park and Fly package comes with round trip shuttle... More 

Was this review helpful? Yes
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It’s rewarding to hear that our convenient location to Newark Liberty Airport, friendly service and amenities we offer made your stay more enjoyable. Your feedback about our complimentary shuttle service has been forwarded to our management team so that we can address it. We look forward to having you here at DoubleTree by Hilton Hotel Newark Airport the next time... More 

Newark, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Dirty and dank place. Mold all over my bathroom. Understaffed. It's unbelievable that Hilton allows this property to be this bad. Do not stay here. There are many better options by Newark Airport. The Hilton is much better

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

It is extremely disappointing to read a review such as yours as this is not the experience we expect to deliver to our guests. Your comments about the appearance of our hotel have been shared with our management team so that we can make improvements for our future guests visit. Thank you for your review and we hope you will... More 

Newark, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

The front desk clerk Musa was very professional an accommodating, my experience there was very comfortable an rooms were very clean. The breakfast buffet was very good, an I loved the complementary cookies were very delicious. The cleaning staff was very nice, the hotel was convenient to airport an surrounding area.

Was this review helpful? Yes
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for your terrific review of DoubleTree by Hilton Hotel Newark Airport. Your kind words for our staff and hotel are truly appreciated as this is the unforgettable experience we wish to deliver to each and every guest that walks through our doors. We can’t wait to welcome you back for your next visit. More 

Austin, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Convenient to airport, clean, quiet, accommodated us well and well maintained. All staff was friendly and though there was several teenagers staying at hotel, we did not hear them in our room and they were very active in the hotel. Ask for Roberto at breakfast, he will make your meal a treat.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for sharing your review of your stay. It is always wonderful to learn when a guest enjoys their time with us and we greatly appreciate your perspective. We are delighted the ultra-comfort and convenience of our hotel along with our fabulous service made such a great impression. We’re happy you had the chance to dine with us and... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Musa the front desk customers service representative was very help. He made sure our stay was very pleasurable. The hotel was clean and neat. I will like too stay here the next time I visit the area. It is accessible to the Newark Airport and various restaurant. It has an awesome swimming pool and fully stocked snack shops.

Was this review helpful? Yes
DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review

Thank you for sharing your terrific review of your stay at DoubleTree by Hilton Hotel Newark Airport. We couldn’t be more pleased to learn the positive impact of one of our attentive team members had on your visit. We too look forward to your next stay with us so that we can provide you with another unforgettable experience. More 

Hotel Review Summarization

What travelers say

  • Room service(6)
  • Very nice(3)
  • Front desk staff(3)
  • Very friendly(3)
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