Terrible experience with shuttle, and for an airport hotel, that's a pretty big problem. The problem is in their business processes. Specifically, they leave the garage to run the shuttle independently with little oversight or interaction from other areas of the hotel, and if those guys are not on their job, there is no accountability for them. Why do I... more

Booked through Priceline, 77$. The hotel is a good airport hotel, in a rather industrial zone (Well, you are just there to sleep, right). Parking is not included but its only 8$ a day, so no big deal. The room is good sized, with 2 double beds, well furnished and recently remodelled. The beds are very comfie. You need to... more

I stayed here to connect with an early morning flight and because I was travelling with my dog and they allowed animals. They also have a free shuttle bus that is operating 24/7 (or was back then). It is a beautiful hotel. Staff were very friendly and efficient. However, the location is VERY dodgy. On the front side it is... more

We stayed at the hotel for three nights at Hilton EWR while visiting NYC. -- The shuttle bus arrived promptly. Our driver Abraham was very courteous and professional, leaving a great first impression of the hotel. -- Check in was a breeze, less than 2 minutes after we arrived. -- Room was very clean and tastefully decorated. The bed was... more

I grew up in Northern New Jersey near Manhattan so I know what the Newark Elizabeth area is like. The area the hotel is in is what I expected--a somewhat rundown industrial area-- but the hotel is much nicer than I had expected. Any hotel near Newark Airport is going to look out over old industry and run down areas.... more

First off, I'll report this is a nice Hilton property with friendly staff, very close to EWR. I was horribly disappointed to see a high school student group booked on the Honors Diamond Executive floor. This of course meant lots of noise late into the night, which was finally resolved when hotel security intervened. Hotel management told me they "didn't... more

I'll just say the hotel was nice. Check-in was quick. The room was clean and comfortable - not a lot of space, but not cramped either. The lobby area has plenty of seating area, quite comfortable. I was there with a group of 75 so that's important. There was some work being done on the entrance doors the days we... more

I thought I would give this hotel a try and it did not disappoint! I read most of the reviews beforehand so reminded myself on several occasions not to use the internet etc because of the high rate. I did not want any surprises. Check-in was smooth! Loved my room. It was very spacious and liked the touches in the... more

Not what I expected. The location is terrible, but close to the airport. So if you're stuck at the airport this is an option. for others, I would go elsewhere, especially if you have a car. The shuttle service from the airport was very prompt. My driver was friendly and helped with the bags. The check in service was good,... more