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Wyndham Garden Hotel Newark Airport


Hotel class 3.0 of 5
550 US Hwy 9, Rt 1 - 9 S / I-78, (formerly Ramada Inn Newark International Airport), Newark, NJ 07114
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Reviews you can trust

73% Recommend
3.5 of 5 stars 62 reviews
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By trip type
All (62)
[ Date ] [ Rating ]
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2 of 5 stars
ZBTUsa   4 contributions
USA
Oct 29, 2009 | Trip type: Friends getaway

This is a reasonable hotel. The rooms are fine and the hotel itself is clean and bright. There are a few issues however and they did not make my stay very enjoyable: 1. Lack of shuttles to the airport - compared to other hotels at Newark, this one did not have many shuttles especially late at night when my friends... more

Management response from
managementewr, Manager

Dear Valued Guest Thank you for your comments and also for allowing us to address your concerns. We always prefer to address any customer service issues while you’re here, rather then on an open internet forum, because it gives us an opportunity to make the proper changes, to make your stay, while you’re here, more enjoyable. The hotel shuttle’s schedule...

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5 of 5 stars
MarkH2   2 contributions
Red Deer, Canada
Oct 18, 2009 | Trip type: Family

We found this hotel perfect for our trips into New York City. The check in & Check out was fast and the staff were very friendly. We ate breakfast in the restaurant every morning & had supper there twice. The service & food were both excellent & the pricing was good. The convenience store on the premises has long hours... more

Management response from
managementewr, Manager

Dear Valued Guest: It was a pleasure reading your comments and thank you for all the positive feedback. I am glad your stay was enjoyable and you were able to take advantage of our location to visit NYC. We are looking forward to hosting your next visit. Thank you again !

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4 of 5 stars
javo   9 contributions
michigan
Oct 13, 2009 | Trip type: Solo travel

I just returned from a 4 night stay at the Wyndham Gardens Newark Airport. The hotel was clean, nicely maintained, staffed with pleasant people, offered a decent restaurant with good food at affordable prices and a good shuttle service. All of this at prices about one third of the cost of comparable rooms in Manhatten. I used the Newark shuttle... more

Management response from
managementewr, Manager

Dear Valued Guest Thank you for taking the time to share your experience. I am happy that we met your expectations and your stay was enjoyable. It was a pleasure reading your comments, which I will share with the staff. I hope to see you again on your next visit. Thank you

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3 of 5 stars
TravelWII   3 contributions
WI
Oct 2, 2009 | Trip type: Friends getaway

We checked in on 10/1/2009, and for a Wyndham, I would have expected a bit more. I have traveled to many places and have stayed at Wingates and normal Wyndham and this hotel is an ok renovation into a Wyndham Garden. The bus picked us up from the airport, which that experience was nice, the driver was prompt getting us... more

Management response from
managementewr, Manager

Dear Valued Guest, I want to first thank you for sharing your experience. I apologize for all the maintenance issues that you personally discovered. I can only hope that in the future, you would be kind enough to point out or mention these concerns while you are on property, so we can have the opportunity to address it immediately, rather...

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1 of 5 stars
SeattleGigi   1 contribution
Seattle
Sep 15, 2009
1/1 found this review helpful

This had to be the worst hotel I have ever stayed at. Roaches in the lobby, broken down beds, no hot water for your shower (day or night), room floor never vaccumed, no face towels in the bathroom, no shelf in the bathroom to even set your stuff on and to top it off the automated wake-up call does not... more

Management response from
managementewr, Management

I apologize for not exceeding your expectations. We strive to ensure that each and every guest experience is satisfying. Please know that we are taking your feedback to heart and will work to improve our service. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and...

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5 of 5 stars
MaFrequentTraveller   4 contributions
Ma
Sep 6, 2009 | Trip type: Family

I chose to stay here with my family because of the great experiences I have had in the past. We came for 2 days and ended up staying for 4, due in part to the hotel staff and environment. The food was great, the bartender friendly with a great personality and the pool was clean for my kids (something you... more

Management response from
managementewr, Manager

On behalf of the hotel staff..Thank you very much for your comments. It is always a disadvantage for hotels to satisfy the guest when we are not aware of the problem and unfortunately have to read about it on an open forum as you described...Here at the Wyndham Garden Hotel Newark, we do our best to give everyone a good...

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4 of 5 stars
Hotelwarrior   5 contributions
New Jersey
Aug 12, 2009 | Trip type: Family
2/2 found this review helpful

I had to overnight in Newark and found many choices. In looking at rate and location to the airport, I chose the Wyndham. I used the airport phone for a pickup and the bus was there in about 10 minutes. We passed the hotel and wondered where we were going. I asked the driver and he assured me that we... more

Management response from
managementewr, Manager

Dear Hotelwarrior: Thank you for the comments. The hotel staff and I are very happy that you enjoyed your stay and also the service levels. Looking forward to host your next visit to Newark. Thank you again

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1 of 5 stars
Jay1900   1 contribution
Israel
Jun 23, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I was ready to recommend this hotel.. very convenient and comfortable.. UNTIL I awoke in the morning to find my entire upper body severely bitten.. Only upon getting back to my home country did I have time to confirm what this is.. Also, comparing photos of others bitten by bed bugs.. I had to acknowledge the sad fact - this... more

Management response from
managementewr, Manager

Jay1900 I would first like to apologize for any inconvenience. Also, would like to make sure you are OK. Are you sure this happened here at this hotel? Please contact us on this matter; we have no record at all that you notified us of this incident. We would like to inform our insured to further investigate. Please contact us...

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5 of 5 stars
Kfmayer   2 contributions
Devon, PA
Jun 13, 2009 | Trip type: Couples

We stayed at the Wyndham Garden Hotel the night before we had an early flight. We used the fly and park option. Our car was there for 10 days and we had no problems. The staff was friendly, the room was clean, and the shuttle service was fine. It was priced well and met our needs. more

Management response from
managementewr, Manager

Thank you for your comments regarding your recent stay at our property. I am glad we met your expectations. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again!

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2 of 5 stars
Trinman80   11 contributions
Toronto, Canada
May 3, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I used this hotel to crash before a 6:45 am flight the next morning - probably what most people use this hotel for - and it was acceptable for that purpose. It's cheap, which is good, but not particularly clean, quiet or comfortable. Free wireless internet was a plus, but it was really, really slow. more

Management response from
managementewr, management

I would first like to thank you for taking the time to let us know about your recent stay. I am happy that we meet your expectations in some areas, but disappointed we did not deliver 100% satisfaction. Your title “What do you expect"...our answer is a clean comfortable and enjoyable stay. Once again I apologize if that was not...

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Wyndham Garden Hotel Newark Airport Also Known As

  • Wyndham Newark
  • Newark Wyndham
Address: 550 US Hwy 9, Rt 1 - 9 S / I-78, (formerly Ramada Inn Newark International Airport), Newark, NJ 07114