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Hilton Newark Penn Station

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Gateway Center-Raymond Blvd, Newark, NJ 07102
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Hilton Newark Penn Station
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Hilton Newark Penn Station
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880 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mayaguez
Top Contributor
79 reviews 79 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

There was always some noise from the street and also from being close to the elevator. However, my headphones and good music helped me get sleep a good night in the comfortable beds. I appreciate the fact that we were able to do an early check-in. The main negatives were the 45 minute wait for the shuttle when we arrived... More 

Was this review helpful? Yes 1
Mansfield, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

I did a pre-check in online and expidited my check in , this was very convient. the room quality was great and the price was excellent for an overnight stay. This hotels location is wonderful if you ar commuting to and from New York City.

Review collected in partnership with Hilton Hotels & Resorts

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hillside, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

Very decent place, the only thing I would recommend is to have a copy of your reservation and what it includes. We weren't told anything about the included features of our room, The breakfast I paid extra for, or the wifi. The check in process felt rushed, we didn't know there was a buffet breakfast. Would have been nice to... More 

Review collected in partnership with Hilton Hotels & Resorts

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East Brady, United States
1 review
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel 3 times now while visiting NYC. It is easy to find and a great way to park our car, stay, and hope on the NJ Transit or Path for a short ride to the city. We don't have to deal with NYC traffic. The hotel is beautiful and hotel staff is excellent!

Review collected in partnership with Hilton Hotels & Resorts

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Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, I am very pleased to hear that you enjoyed your most recent stay with us at the Hilton Newark Penn Station. We pride ourselves in offering the best customer service and always being attentive you our guest needs. Thank you for your kind words, I will be happy to share them with the team. We look forward to... More 

Winston-Salem, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is gorgeous and the staff were so attentive, kind, patient and nice. I was so impressed with the quality of this hotel and their staff. For the price, I totally did not expect to receive such superior service.

Review collected in partnership with Hilton Hotels & Resorts

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Virginia
1 review
1 of 5 stars Reviewed 1 week ago

I requested no smoking room yet found cigarette butt in the room, had to pay 23 dollars for parking, sheets on the bed were not white. This is the worse hotel service I've ever experienced. I will not recommend this place to anyone.

Was this review helpful? Yes
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, I apologize that you did not enjoy your most recent stay with us at the Hilton Newark Penn Station. The entire hotel is non smoking so I sincerely apologize for you having a room that smelled like smoke. I would like the opportunity to speak to you in greater detail regarding your stay and seeing what I can... More 

Charlottesville, Virginia
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

My friend and I just needed a place to stay while visiting NYC that was 1) PATH-accessible, 2) more than 3-star rated (we're 30-somethings, we didn't want a fleabag motel but couldn't quite afford lodgings in the city), and 3) was objectively safe. We found all 3 in this hotel. PROS: The beds were VERY comfortable, the room offered all... More 

Was this review helpful? Yes 2
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Morning, It is nice to hear that you enjoyed your most recent stay with us here at Hilton Newark Penn Station. I am delighted to hear that you enjoyed the hotel, especially the breakfast. I will bring your recommendation regarding having turkey bacon or sausage to the appropriate managers to see if it can be added to the buffet... More 

St. John's, Canada
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff from the shuttle to the front desk could not have have been better , the professional approach was second to none. As the executive suite was closed we ate breakfast in the resturant and again the staff was top notch. Would recommend this hotel to any traveler as lots of REsturants. and entertainment nearby. The only suggetion I... More 

Was this review helpful? Yes
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Evening, I am delighted to hear that you enjoyed your most recent stay with us at the Hilton Newark Penn Station. It is wonderful to hear that you enjoyed yourself. We pride ourselves in providing outstanding customer service to all of our guests. I will be pleased to share your positive comments with the entire staff. Thank you for... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My hearing is not the best. But, I was vexed by car horns, train horns and sirens, 9 stories below. A very noisy hotel. making matters worse... I feel cheated having paid extra to be on the Executive Level to have access to that floor's lounge. At check-in, no one mentioned that the lounge was closed on weekends. The sign... More 

Was this review helpful? Yes
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

Good Evening, I am very sorry that your most recent stay at the Hilton Newark Penn Station was less then enjoyable. I apologize that at check in you were not told about the lounge being closed on the weekends. I know how frustrating it is to have expectations prior to arrival and then have your expectations not be met. I... More 

Top Contributor
93 reviews 93 reviews
76 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed for 3 nights for business, on the executive floor. Nothing too special- standard hotel room ( definitely not 'executive'), nice breakfast ( note the executive rooms gets different one than the rest). Internet and parking are a costly extra. The service level was below the average for US major chains, especially Hilton. The main example was me arriving at... More 

Was this review helpful? Yes
Lori S, Front Office Manager at Hilton Newark Penn Station, responded to this review

We're happy to hear from you, and appreciate your kind review. I do sincerely apologize to hear that the service you received during your stay was not good, we strive to make EVERY guest feel important. I will address your concerns with the staff and we hope you will have an opportunity to return for another visit in the near... More 

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