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Comfort Suites Newark

2.5 of 5
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1348 McCarter Hwy (Rt 21), Newark, NJ 07102
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Comfort Suites Newark
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Ranked #7 of 16 Hotels in Newark
A recent review
5 of 5 stars reviewed yesterday
Bear464 Newton, New Jersey
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218 reviews from our community

Traveler rating
    55
    77
    42
    21
    23
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Newton, New Jersey
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was located in a not so good area but we totally felt safe at this location. The staff was extremely friend and the hotel was very quiet for the location, the Breakfast was above most hotels that I have stayed at. Don't let the location scare you. Would stay here again.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Nice hotel was impressed the moment I walked into the beautiful lobby. I was greeted by the staff behind the registration and I was greeted by the other staff through out my stay. The room was spacious and had a fridge and Hd TV. The gym was decent and I could use the wifi with ease and found it efficient.... More 

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, We accommodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed as part of a big group of students from Europe, the service was great, the breakfast was good, whenever anything was missing the breakfast ladies were really friendly and helpful (Yezenia being one of them), the same with room service, by the end of our stay I knew some of them by name, Rosa, Ximena Soledad :-), really... More 

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

Kearny, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I ended up with bugs bites all over my body am sooo disgusted! the room dirty. strong smoking odor. I requested another but they were not able to accommodate me.. it was late so I had to stay... worst place ever omg am still hurt and itchy

Was this review helpful? Yes 2
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Let us start by thanking you for taking the time to review our hotel. Whether the reviews are positive or negative, it helps us be aware of what steps we need to take in order to ensure our hotel meets guests standards. We pride ourselves on setting a high standard in customer service. We have taken your comments... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Pros: Comfortable bed, spacious room Large flat TV with good channel selection Staff are friendly and helpful Very good price Free parking Cons: Not much but breakfast can use improvement. But it is acceptable. Area not the greatest but this is to be expected in Nework NJ.

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank you again, and we... More 

Reston, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

It wasn't so good earlier but I would stay hear due to the central and convenient location. But with the renovations and the modern look and fell, it is just excellent. It does not even look like the same hotel anymore. I am confident you won't be disappointed.

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

Trenton, New Jersey
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at Comfort Suites was a pleasant one. The room was comfortable also the staff were personal. My only issue was the location is in an industrial area. We had an early flight leaving from Newark International Airport and traffic was congested but fast moving.The time from hotel to the airport was 15mins. I would stay here again.

Was this review helpful? Yes 2
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

i checked into this hotel with my family and was given a gift bag on arrival, which i've never received anywhere else before. we were warmly welcomed by the staff. the rooms are very nice, spacious, & well decorated. my room had a fridge, microwave, & other amenities. wifi is good and the beds are very comfortable. staff was helpful... More 

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I have had a wonderful stay at this hotel and the staff service is like a training manual in motion. The service is exceptional and all the staff are very friendly and receptive. The rooms are very clean and the housekeeping does a great job. The breakfast service attendant is friendly and the offerings are great eggs and meat for... More 

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel... friendly staff... rooms very clean... well kept to their standards... house keeping always make sure that your room is clean and tidy....Staff makes you feel at home away from home....

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Valued Guest, Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service. We hope we are able to provide you with the same great accommodations the next time you are in the area. -- Ash Sardar Manager Comfort Suites Newark 1348... More 

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