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All 21 Newark hotels

Comfort Suites Newark

2.5 of 5 Hotel   |   1348 McCarter Hwy (Rt 21), Newark, NJ 07102
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  • Reviews (183)
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183 people have reviewed this hotel

Traveler rating
    32
    69
    38
    22
    22
See reviews for
48
41
5
28
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Clayton, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Very scary area!!! When you pull off the highway you go right by multiple homeless people sleeping under the bridge. Our taxi driver said the police have a hard time in this area. The hallway had a smell. Beds were fine. Breakfast was not great, eggs were like rubber. The cruise package was enticing because it was parking, the room,... More

Was this review helpful? Yes 1
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking time and sharing your feedback with us. I am delighted to hear you enjoyed your recent stay and enjoyed the level of service provided by our staff.. Newark is an upcoming city with a lot of positive developments in the city with new businesses constructing and developing their base. These changes are for the... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Friendly front desk staff at this place but HRS was HORRIBLE! When we showed up on the night of check-in, front desk staff told us that HRS NEVER booked with/communicated with them at all! (and apparently according to the front desk staff, we weren't the only ones...) When I wanted to call their number to ask for more questions, their... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking time and sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able enjoy the complimentary breakfast and the level of service provided by our staff . We hope we are able to provide you with the same great accomodations the next time... More

Bloomsburg, Pennsylvania
Senior Contributor
40 reviews 40 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed May 29, 2014

We booked this hotel on a park, sleep, stay website. I can't say enough about the friendliness of the staff. They went above and beyond expectations. We woke up early, and even though it was prior to the start of breakfast, we were still able to get some bagels, coffee and OJ. We also had transportation to the airport at... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking the time to complete a review regarding your recent stay at our hotel. We are happy to hear you had a wonderful stay and enjoyed our hot breakfast buffet and our staff service. Your feedback is very important to us and we can assure you that we will use this information to do everything... More

Schenectady, New York
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 26, 2014

Yet another hotel that you really have to be a sleuth to find the entrance. Breakfast was actually good. Eggs, turkey sausage, waffles all hot. I was on the "executive level" which in real life is the basement room 138. I was told that the heat/cooling was controlled by the thermostat on the wall, which is not true. It's controlled... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking time and sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and enjoyed our clean rooms and the level of service provided by our staff. We hope we are able to provide you with... More

Sheffield
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2014

Nice clean hotel but didn't like eating off paper plates n drinking out of paper cups , the area it's in is a bit scarey didn't feel safe going out at night so got a cab , overall we a good nights sleep as beds were very comfortable , staff were helpful , but don't think I would stay here... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking time and sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were able to take advantage of the complimentary breakfast and enjoyed the level of service provided by our staff and a good nights sleep on our comfortable beds. Newark is an upcoming... More

Torrance, California
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 23, 2014

Overall the hotel location and breakfast are ok (the lady attending to the breakfast area was super friendly and helpful) but housekeeping has to seriously IMPROVE its cleaning. The hotel lobby + elevator carpet + floor dirty: not wet-cleaned in ages. My room 321 had strange brown stains on the wallpaper near the sink. None of the plastic floors (entry... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, We acomodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's dissapointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised... More

Toronto
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 22, 2014

After a fiasco of missing our connection with Air Canada, we were sent to an "airport hotel" - Comfort Suites. This hotel was NO WHERE near the airport. Hotel staff told us not to go outside the airport late at night unless we are using a taxi service because of safety concerns in the area. The room smelled like cigarettes... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, We acomodate many guests each evening and we strive to make their stay a wonderful and satisfying experience. Consequently,it's dissapointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from guests are taken seriously. I would like to assure you that all the issues raised... More

Toronto, Canada
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 21, 2014

We plan to visit NYC and go shopping at outlets. After surfed the internet, we select Comfort Suites Newark Jersey City which was proved we picked up the right place with location, price, service etc. If you visit a city, you're better to walk and take the city public transportation system. Comfort Suites Newark is 15 min walk to Broad... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. We are pleased to know that you liked the clean rooms and also our hot breakfast buffet and also found our location convenient to New... More

Wilkes-Barre, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 13, 2014 via mobile

Stayed here with my mother and grandmother while we visited New York City. Room was clean and in good condition (very minor scuffs and pain marks, no staining on furniture). Bathroom was excellent, our room had a huge jetted tube at no extra charge for us. The only real weak point was the Internet, sluggish and dropped out completely at... More

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More

San Juan, Puerto Rico
1 review
5 of 5 stars Reviewed May 6, 2014 via mobile

Front desk staff were very kind enough to help me with my stay. Looking forward to coming back and visiting soon! The beds were very comfortable and it was one of the most quietest hotels I've ever stayed in.

Was this review helpful? Yes
comfortsuitesnewark, General Manager at Comfort Suites Newark, responded to this review

Thank you for sharing your feedback with us. I am delighted to hear you enjoyed your recent stay. It's great to hear you were happy with our service, comfortable & clean rooms and friendly staff at our hotel. Also it is great to know you liked that our hotel is quiet and peaceful. We hope we are able to provide... More

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Additional Information about Comfort Suites Newark

Address: 1348 McCarter Hwy (Rt 21), Newark, NJ 07102
Phone Number:
Location: United States > New Jersey > Newark
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Newark 2.5*
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Also Known As:
Comfort Suites Newark Hotel Newark
Newark Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Class
Number of rooms
86

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