We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS Murray Hill Inn & Suites

Certificate of Excellence
Hotel website
Hotel deals
535 Central Ave, New Providence, NJ 07974
Special Offer
Stay 2X get $50 gift card
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
BEST WESTERN PLUS Murray Hill Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS Murray Hill Inn & Suites
Write a Review

139 reviews from our community

Traveler rating
    63
    44
    20
    4
    8
See reviews for
49
22
11
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (139)
  • Mar-May only
    (23)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (40)
All months
Westford, Massachusetts
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Murray Hill Best Western is my first choice when I have business in New Jersey, why? Because I know what I am going to get: helpful, friendly front desk staff, clean rooms, solid breakfast, a no-frills, nothing fancy but solid and safe spot to rest my weary head. Blanch at the front desk is terrific and a reliable resource... More 

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

I am pleased to see that our helpful associates and clean rooms made such an impression that you shared it on Tripadvisor. I want to also thank you for mentioning our "solid" complimentary breakfast because we try to exceed the expectations of our guests. Recognizing Blanche at our Frond Desk is most appreciated, and your comments of course will be... More 

Vero Beach, Florida
1 review
5 of 5 stars Reviewed 5 days ago NEW

I wasn't sure what to expect when I booked a suite here for a week, but was pleasantly surprised. The room was clean, spacious and had a well equipped kitchen. The hot breakfast was very good, the room well cleaned every day, and the staff always friendly and helpful, particularly Michele who helped me on a number of occasions with... More 

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

On behalf of everyone at the Murray Hill Inn & Suites I want to thank you for recognizing our efforts, and sharing your experience on Tripadvisor. We try hard to provide superior customer care to each of our guests and it is always nice to hear that we have accomplished our objective. Thank you for acknowledging the cleanliness and spaciousness... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel has a very good location to local stores, good restaurants (do try Sammi's Land & Sea in Berkeley Heights) & the train station that takes you into NYC. I missed not having the restaurant open for dinner ... the complimentary breakfast was convenient.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you so much for taking the time to complete our survey and share your comments on Tripadvisor. We are pleased to see that our location was convenient for your visit, and that you found the accommodations to be comfortable and clean. We hope to provide our brand of hospitality to you in the future. More 

Asbury, NJ, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed here one night for a family event close by. The hotel is a bit pricy due to the location. The staff was helpful and pleasant. The hotel is very clean and well maintained. I would stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

I am so pleased to hear that our location was perfect for your recent family visit. Thank you for recognizing the efforts of our associates, who work very hard to maintain the appearance of the hotel, and provide superior customer care. We hope to see you again when you visit the New Providence area. More 

Middlesex, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

Everything was great for my entire family who took 25 rooms and had great service. My daughter had a wedding reception near by the hotel shuttled us there and back set up after party for us. They had a great breakfast for everyone too. The rooms were top notch, I highly recommend this hotel.

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you so much for your over-the-top review of this hotel, and for sharing your comments on Tripadvisor. We take great pride in making sure our wedding groups receive superior customer service because we understand that our performance impacts the entire weekend. I am pleased to see that our complimentary shuttle handled everything according to your expectations, and that the... More 

New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I chose this hotel because it's close to my work place. The service at the breakfast area was great. Internet connection was weak and I got disconnected from time to time. A gym bag disappeared from the closet, and the management had not followed up or updated me on that, even though I complained twice. It's a small hotel. If... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are pleased to see that the location of our hotel was ideal for your short trip to work each day. Thank you for recognizing the great service by our Breakfast Attendant and sharing your feedback regarding the freshly baked cookies. I am sorry to hear that from time-to-time the Internet connection did not meet your expectations. Coincidentally, we are... More 

2 reviews
5 of 5 stars Reviewed March 9, 2015

Amazing and friendly staff. Small hotel but has everything you need. I felt home. The staff will do anything to help and make you feel happy and at home. The complementary breakfast is a great plus. The bed was so comfortable. Great experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Your recent review on Tripadvisor is greatly appreciated and has been shared with all of the associates. We are always pleased when we can exceed the expectations of our guests, and have them experience all the comforts of home! Providing superior customer care is something we take very seriously and receiving feedback such as your is of course very satisfying.... More 

New Providence, NJ, United States
1 review
5 of 5 stars Reviewed February 28, 2015

Great hotel near Bell Labs and other technology companies. Staff is friendly and attentive, and rates are better than other options in a 15 mile radius. Reserve two weeks or more in advance though, especially if you want a five-night stay or longer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Your recent feedback on Tripadvisor is greatly appreciated and we are pleased to see that you see the value in our accommodations. While our location has always been a factor in the demand to stay with us, it is always nice to see that the "friendly and attentive " associates make for a very comfortable stay each time! More 

Fair Lawn, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 17, 2015

We used the Murray Hill originally when we got married. The staff was so courteous and helpful with everything from reserving the block of rooms, to check-in, to accommodating requests during our stay and at check out. My husband and I received a free night's stay as the bride and groom and even at 3 a.m. when we checked out... More 

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you for sharing your feedback on Tripadvisor and we are pleased to see that you spend such a special time in your lives with us each year! I will share your comments with all of the associates since you took the time to recognize their courteous customer care. Thank you letting us know that we have succeeded in providing... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 1, 2015

Pleasantly surprised, less expensive than comparable hotels, but exceeded expectations. Clean, comfortable, moderately appointed. Breakfast staff was friendly and efficient. Look forward to our next visit.

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you so much for your thoughtful remarks on Tripadvisor and we are pleased to see that we exceeded your expectations! Our goal of providing our guests with a clean and comfortable room, resulting in perceived value, has been realized. Your comments regarding the very positive breakfast experience are also appreciated. We look forward to your return visit to our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Room/suite (2)
Viewed
Bathroom (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (21)
Viewed
Dining (3)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (2)
Viewed
Bathroom (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question