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BEST WESTERN PLUS Murray Hill Inn & Suites

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535 Central Ave, New Providence, NJ 07974
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1 room 1 adult
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BEST WESTERN PLUS Murray Hill Inn & Suites
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196 Reviews from our TripAdvisor Community

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North Plainfield, New Jersey
1 review
5 of 5 stars Reviewed 2 weeks ago

The very best!!! Clean, comfortable beds, great staff, great breakfast, after party, shuttle service, And great price too. Jayne and staff were amazing!!! From the beginning until the end I would highly recommend this hotel. We had our wedding the Berkely Plaza and the hotel was very close.

Helpful?
Thank Lucy M
New Providence, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

My family of 6 (4 kids ranging from 7-13) needed to stay at the Murray Hill Inn because our house was still under construction when we came back from vacation over the summer. Due to the construction taking much longer than anticipated, our 2 week stay was extended to 6 weeks. Each and every staff member was excellent! The room... More 

Helpful?
Thank Jeanne C
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Your recent review of our hotel and associates' performance certainly sets the tone for this new year. We thank you for taking the time to share your experience during your 6 weeks with us, and are pleased to see that we ended 2015 on a high note! Your comments validate what we try so hard to achieve and remind each... More 

United States
Level Contributor
58 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed January 6, 2016

Hits and misses. Bed - super comfortable. I would like to own that bed. Tv controller is "easy clean" hopefully they do, first time I've seen those so it was a nice touch. The grounds and hotel. Rooms look remodeled. The covered drive up is probably nice when its raining and you have old people in the car. The free... More 

Helpful?
Thank liketwobike
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are always pleased when our guests take the time to share their experiences, and offer objective feedback for us to improve upon. Allow me to start with the "misses" by saying that I am sorry we were not aware of the inconvenience with the heat/ac unit because we certainly would have changed you to another room immediately. These units... More 

Marlborough, Massachusetts
2 reviews
4 of 5 stars Reviewed December 21, 2015

Had to pick up my daughter from Philly from school and we live in Massachusetts so knowing it was too much to drive back I decided to stay overnight in familiar surroundings to cut down on the remainder of the trip (I grew up in that town). We arrived late - room was ready and clean -breakfast was really good... More 

Review collected in partnership with Best Western

Helpful?
Thank John S
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you for taking the time to post your comments on Tripadvisor, and for recognizing our friendly associates, as well as the clean guest rooms. We are very proud of our upgraded complimentary breakfast buffet, and pleased that you found it to be really good. We hope you stay with us on one of your future trips to the Philadelphia... More 

Palm Springs, California
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed December 21, 2015

Stayed here for 4 nights while visiting the area to see family. Good location, felt safe travelling alone. Good value, very comfortable bed but shower needs updating. Room was a bit musty but leaving the window cracked seemed to help. Clean room, sizable bathroom. Easy and free parking.

Review collected in partnership with Best Western

Helpful?
Thank lechienblanc
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are pleased to see that our convenient location suited your needs and that you found value in our services and amenities. Thank you for recognizing the effort of our Room Attendants, who are diligent about our brand standard of cleanliness. We are confident that you will be in a room with a newly renovated bathroom on your next trip... More 

Montrose, United States
1 review
5 of 5 stars Reviewed December 7, 2015

The hotel is spotless with personnel that are knowledgeable and helpful with nice personalities. The room was spotless with a mini kitchen and tea and coffee. The breakfast was good and had a very good varity of food. Have stayed there before and will certainly go back.

Review collected in partnership with Best Western

Helpful?
Thank Gladys W. H
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you very much for taking the time to comment about your recent stay, and we are pleased that our associates were able to assist with all of your needs. I will certainly share your remarks about the "spotless" housekeeping with our room attendants, as well as recognize the efforts of our associates managing our extensive breakfast buffet. We look... More 

Jamesport, New York
Level Contributor
51 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 3, 2015

This is our second stay in two years at this hotel. All of the staff are friendly and go out of their way to help. Our king room was clean, spacious and comfortable. Our room had nice size refrigerator and microwave. There was a nice variety at breakfast and the woman managing the breakfast area was friendly and very helpful.... More 

Helpful?
1 Thank BDFD
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Your very kind remarks are appreciated and we are thrilled that you found your accommodations clean, comfortable and spacious. It is always nice to have repeat customers share their experience because we give our best effort each and every day. Thank you for the wonderful endorsement of our new restaurant, Moe's Bistro, because we are excited to welcome them to... More 

Louisville, United States
1 review
2 of 5 stars Reviewed November 29, 2015

From the moment you drive-up to this hotel you know it's not going to be good. Then you walk into the lobby, and it's worse. Our particular room had a strong mildew odor that made all of our clothes smell after we left. The whole hotel needs a remodel, though.

Review collected in partnership with Best Western

Helpful?
Thank Andrea H
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

I am very sorry to hear that you had a problem with your room, and that we did not have an opportunity to correct the problem. I wish we would have known that you were unhappy with the accommodations because we could have moved you immediately. Your comment about remodeling is timely because we have been undergoing renovations for the... More 

Lake Charles, United States
1 review
5 of 5 stars Reviewed November 23, 2015

Clean, up to date room, great breakfast, nice staff, at a nice price. Rare to get more for your money, so this is a treat! Will definitely stay here again next trip. I got the best price by paying in full ahead of time.

Review collected in partnership with Best Western

Helpful?
Thank Cheryl B
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you for sharing your experience during your recent stay with us, and for recognizing the efforts of our associates. We work hard to provide a comfortable and clean environment for our guests as well as offering the very best of quality and variety for our complimentary breakfast buffet. We look forward to having you stay with us in the... More 

West Palm Beach, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 10, 2015

Great hotel in the town of New Providence, New Jersey. A treasure of a restaurant called Moe's Bistro is a must while staying there. The Mediterranean food is amazing and Moe is a great host! The hotel staff is professional and kind. Rooms were big and comfortable. Small refrigerator and microwave was a plus along with service team attentive to... More 

Review collected in partnership with Best Western

Helpful?
Thank Nellie O
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are so glad to hear that you dined at our new restaurant and we agree it is a treasure! Moe's Bistro is receiving great feedback and we know this adds value for our corporate and leisure guests. Thank you for recognizing the professionalism of our associates and for recommending our hotel to your friends and colleagues. More 

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