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All 1 New Providence hotels

BEST WESTERN PLUS Murray Hill Inn & Suites

3.5 of 5 Hotel   |   535 Central Ave, New Providence, NJ 07974
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Ranked #1 of 1 Hotels in New Providence
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
John B New Providence, NJ, United States
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132 reviews from our community

Traveler rating
    59
    41
    20
    4
    8
See reviews for
46
21
10
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Providence, NJ, United States
1 review
5 of 5 stars Reviewed yesterday NEW

Great hotel near Bell Labs and other technology companies. Staff is friendly and attentive, and rates are better than other options in a 15 mile radius. Reserve two weeks or more in advance though, especially if you want a five-night stay or longer.

Review collected in partnership with Best Western

Was this review helpful? Yes
Fair Lawn, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We used the Murray Hill originally when we got married. The staff was so courteous and helpful with everything from reserving the block of rooms, to check-in, to accommodating requests during our stay and at check out. My husband and I received a free night's stay as the bride and groom and even at 3 a.m. when we checked out... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

Pleasantly surprised, less expensive than comparable hotels, but exceeded expectations. Clean, comfortable, moderately appointed. Breakfast staff was friendly and efficient. Look forward to our next visit.

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you so much for your thoughtful remarks on Tripadvisor and we are pleased to see that we exceeded your expectations! Our goal of providing our guests with a clean and comfortable room, resulting in perceived value, has been realized. Your comments regarding the very positive breakfast experience are also appreciated. We look forward to your return visit to our... More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 14, 2015

This is basically a nice hotel. It is convenient so I have stayed here over a number of years. They need to either find front desk staff who can be friendly and helpful to people when they come through the front door or give the staff they have a course in how to be friendly and efficient to people as... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

I want to apologize again if your initial impression of our hospitality was not as impressive as it could have been. As I mentioned to you in previous correspondence, the associate handling your arrival consistently receives positive feedback from our guests and I am sorry that was not the case in your situation. I am pleased that you enjoyed the... More 

Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 1, 2015

I stayed here for 2 weeks for a business trip and the stay was really good. For starters the location of the hotel is really good, its centrally located and is 700 mtrs from the train station. The rooms are nice and clean and the noise level is to the minimum hence the sleep quality is good. The breakfast buffet... More 

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are so pleased to see that our location was perfect for your recent visit to the New Providence area, and that your restful stay met your expectations. Thank you for recognizing the efforts of our friendly and helpful associates as well. Our room attendants take pride in the cleanliness of our rooms and I appreciate you mentioning many of... More 

Cypress, CA, United States
1 review
4 of 5 stars Reviewed December 20, 2014

I stay here 2 or 3 times per year for work, (every year since 2008). Staff is always pleasant, rooms are always clean, comfortable, and have not had any problems with noise here. Consistent quality, I have seen the same staff-members for years. They have a laundry, which is a help for longer stays when I want to travel light,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you so much for recognizing the efforts of our associates to maintain the consistent quality of the guest experience. It is satisfying to know that you have always enjoyed a clean and comfortable room during your visits with us. Sharing your comments on Tripadvisor is important to us and mentioning the great value lets us know that we are... More 

brooklyn, United States
1 review
4 of 5 stars Reviewed December 16, 2014

we went to visit with close friends and had dinner in their new house. we went to visit a close friend that just had a baby. staying at the best western plus murray hill in & suites, new providence, new jersey was great and the location was good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you for taking the time to acknowledge the fun you had over the recent holiday while staying with us here in New Providence. We are pleased that our location works perfectly with your needs, and hope we have the opportunity to serve you in the near future. More 

Naperville, United States
1 review
4 of 5 stars Reviewed December 13, 2014

Very good hotel within walking distance to the train station. Friendly staff, good service, acceptable free breakfast, good free internet. The fitness center needs more up to date equipment. But it is only negative thing I can say about this hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

We are pleased that you enjoyed your recent stay with us, and have taken the time to share your experience with other travelers. Thank you for pointing out the value that you received, and recognizing the efforts of our associates during your stay. In addition to the many amenities we offer on site, I would like to point out that... More 

Plainfield, Illinois
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed December 8, 2014

I have Sprint and could not get a signal anywhere on the first floor. I don't know what it is about this place but expect a quiet night without any cell communications. I love the room and setting and I was very comfortable on the first floor.

Was this review helpful? Yes
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Thank you for staying with us during your recent visit to the Murray Hill/New Providence area, and for recognizing our great location for business and leisure travelers. I am sorry to hear that your Sprint cell service did not meet your expectations during your stay, and I have made contact with their technicians to assist in resolving this problem. More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 4, 2014

I would like to appreciate Mr. Peter who is a Shuttle driver. He has so much of patience frankly..and if any person that he knows, is missed in the shuttle..he will wait for sometime and also check with others as well...Which is a Great thing... After dropping a person, he will ask whether evening Pick-Up is required or not. If... More 

Was this review helpful? Yes 1
Kerry L, General Manager at BEST WESTERN PLUS Murray Hill Inn & Suites, responded to this review

Your recent review on Tripadvisor was very pleasing to us, and we want to thank you for recognizing an associate who always provides superior customer care. It is not often that a hotel is noted for outstanding shuttle service, but we agree with you that our driver is very particular about the needs of his passengers. Thank you for taking... More 

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Additional Information about BEST WESTERN PLUS Murray Hill Inn & Suites

Address: 535 Central Ave, New Providence, NJ 07974
Phone Number:
Location: United States > New Jersey > New Providence
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — BEST WESTERN PLUS Murray Hill Inn & Suites 3.5*
Number of rooms: 76
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Also Known As:
Best Western Plus Murray Hill Hotel New Providence
Best Western New Providence
New Providence Best Western

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