At check in I was informed that my reservation for 2 included breakfast for just one, but they quickly gave it to us. The room on the top floor had a terrace. But the terrace was in need of repair: the paint peeling and the bare concrete floor had a big rusty crack. The bed and the pillows were the... More

I've stayed at this hotel a few times now. It has always been very clean and very accommodating. This time around, the woman who checked me in was very pleasant. She even informed me of some additional amenities that I have access to as a Hyatt member. When I wasn't feeling well at night, the 24 hour gift shop had... More

This hotel featured those wonderful people that Hyatt always has. The folks were friendly and efficient. The room however was more than a little disappointing. I couldn't get the AC running, so I asked for assistance. Twice. Then I was offered this explanation: The air conditioner was turned off by hotel policy since the outside temperature was going to dip.... More

Great location for us to attend our daughter's Graduation at Rutgers University. Needs a renovation for this Hotel to be up to standard as a Hyatt Regency, however our room - 645 was spacious, bed very comfortable & great location. Free Wifi during the weekend :)

Stayed here during Rutgers Reunion Weekend. Very accommodating hotel. Excellent rooms, but not much of a view. Good bed, good tv, lots of room and well cleaned. Desk staff was very accommodating and helpful. Breakfast was very good. A bit noisy in the room with a major event with drums going on during visit. Good service of shuttles, Parking a... More

I was absolutely thrilled with this hotel. I took the train from Newark (7 stops to New Brunswick). I accidentally exited the train station headed in the wrong direction, but found the bookstore at Rutgers and stopped for coffee and directions (I've given some directions below). When I arrived at the hotel, Jennifer at the front desk assured me I... More

We traveled to from VA to visit New York but due to a reservation that went wrong with the Crowne Plaza in Edison New Jersey last minute plans were made to stay at this property. From the time we entered the front lobby we were treated with exceptional customer service. We had one unfortunate issue but the manager on duty... More

I traveled to New Brunswick for an recruiting event at Rutgers. I chose the Hyatt Regency due to the familiar name and the proximity to the college. Overall, a good stay. My room didn't have functional air conditioning, but after contacting the front desk, they began work on it and gave me a very powerful standing fan to keep the... More

This hotel is located in a great location if you want to be in downtown New Brunswick. It is very conveniently located within walking distance of many fine restaurants. We were in town for a wedding and it really fit the bill for this purpose. The shuttle took us to the church and the reception and back which really helped... More