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Hyatt Regency New Brunswick

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Two Albany Street, New Brunswick, NJ 8901
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1 room 1 guest
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Hyatt Regency New Brunswick
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459 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Massachusetts
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

Got two rooms via Priceline for myself and family for a stopover on a family trip. Lobby is beautiful, modern and majestic, rooms are nicely appointed, up-to-date, and CLEAN. The faucets in the bathroom are quite trendy, and the bathtub was lined with that new-fashioned glass tile in a lovely shade of light green -- cute pocket door, too, very... More 

asia
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago

I spent several nights at this Hyatt Regency hotel each time I visited New Brunswick. The rooms are well decorated, comfortable and cleaned. I always feel relax like home. Thanks to wonderful service. The front desk service is efficient and friendly. The porters are very nice. There are varieties on menu for breakfast and room service to choose and most... More 

New Brunswick, United States
1 review
3 of 5 stars Reviewed 1 week ago

OK place to stay in New Brunswick for business, hospital or Rutgers as it is centrally located in town. However, it is a place to stay for the night, it is not anyplace you would want to spend time in. Convenient parking and great bars and restaurants.

Review collected in partnership with Hyatt Hotels

Concord, United States
1 review
3 of 5 stars Reviewed 1 week ago

Found a couple bugs, saw some repaired water damage and there was some peeling around the drain to the tub. However, staff was very nice. We received free parking. Pool area overlooks the interstate, but is clean. We ordered a special meal for my two year old and the tavern got it wrong. Overall, it was an ok stay, but... More 

Review collected in partnership with Hyatt Hotels

Livingston, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here during the National America Miss pageant and the hotel staff was simply amazing. From check-in on Thursday to check out on Monday the staff was just excellent and the service was fantastic. They even had a mini-crisis with a local water main breaking causing a water disruption. The staff handled it great and let all the guests... More 

Review collected in partnership with Hyatt Hotels

HR_NB, Manager at Hyatt Regency New Brunswick, responded to this review

Thank you Gregory T for the 5 Star review! It's wonderful to hear that you truly enjoyed all aspects of your stay from check in to the restaurant to the wonderful customer service. The hotel staff truly embodies Hyatt's core belief in authentic hospitality. We look forward to welcoming you back soon! Safe travels, Ashley Ayers More 

ABSECON, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

hotel room was very clean.The restaurants were a little over priced inside the hotel. There were a lot of local places to eat around the area. I like the room a lot but overall was not the best trip I have made to the area.

Review collected in partnership with Hyatt Hotels

1 review
3 of 5 stars Reviewed 2 weeks ago

Room was very nice, but you want to be sure to buy bottled water. City water tastes terrible. Had water main break. They should have separate water supply. We didn't have water for 3-4 hours. We had to run water for almost an hour before it was clear of any rust. Food wasn't anything remarkable. For the price, there was... More 

Review collected in partnership with Hyatt Hotels

St. Petersburg, Florida
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a very enjoyable four night stay at this hotel. Even though the hotel was packed, the service was good and staff was great. Hotel was very quiet, considering it was packed and located in a very busy, noisy part of the city. Hotel was modern, well constructed (did not hear anything from adjacent rooms) and room was nicely... More 

New Brunswick, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The city had a water problem-understandable. What upsets me is the poor attitude of the operator I spoke with and the lack of customer service to comfort the guests during the situation. I left a message and no manager returned my call.

Review collected in partnership with Hyatt Hotels

HR_NB, Manager at Hyatt Regency New Brunswick, responded to this review

Thank you Joy F for your honest review. I truly apologize about the lack of customer service you encountered as this does not reflect Hyatt's core belief in providing authentic hospitality. If you would like to reach out to me directly, I will be happy to discuss the situation with you. You may email me at ashley.ayers@hyatt.com. Sincerely, Ashley Ayers More 

Washington, DC, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I stay at the New Brunswick Hyatt for work on a fairly regular basis. The staff are great, rooms are clean (though slightly dated), and location is convenient. I stay here for the points/miles and also for the location. Really no complaints except for the gym, which is small, outdated and always crowded. You can't get a machine during the... More 

Review collected in partnership with Hyatt Hotels

HR_NB, Manager at Hyatt Regency New Brunswick, responded to this review

Thank you Elizabeth Jean F for your feedback! We truly appreciate having you stay with us while you are in town for business. Please be sure to share your city side request with the front desk so we can do the best to accommodate all of your future stays. We look forward to welcoming you back! Safe travels, Ashley Ayers More 

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